Re: Can't resolve the website by name, but by IP address?

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"Kevin D. Goodknecht Sr. [MVP]" wrote:

Read inline please.

In news:35E50EFD-0A9A-4923-B18C-B659C1FAC007@xxxxxxxxxxxxx,
vdz <vdz@xxxxxxxxxxxxxxxxxxxxxxxxx> typed:
Are you able to ping the website address or is the problem only
specific to say IE? Are all these systems staticly assigned or DHCP
assigned? Can you ping the FQDN of the server?
What does ipconfig /all show you?
Also try an ipconfig /registerdns


Hi Scooty

Thanks for your help.
I am not able to ping www.mywebsite.com
We have a DHCP server.
Yes I can ping FQDN myserver.mywebsite.com
Here it is ipconfig /all

C:\Documents and Settings\its>ipconfig /all

Windows IP Configuration

Host Name . . . . . . . . . . . . : HPP42801FD
Primary Dns Suffix . . . . . . . : mywebsite.com
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : mywebsite.com
mywebsite.com

Ethernet adapter Local Area Connection 2:

Connection-specific DNS Suffix . : mywebsite.com
Description . . . . . . . . . . . : Broadcom NetXtreme Gigabit
Ethernet
for hp
Physical Address. . . . . . . . . : 00-0B-CD-C3-F7-00
Dhcp Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IP Address. . . . . . . . . . . . : 192.168.0.115
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.0.154
DHCP Server . . . . . . . . . . . : 192.168.0.1
DNS Servers . . . . . . . . . . . : 192.168.0.1
61.9.133.193
61.9.134.49

This is a big problem here, remove both of the ISP DNS servers from the DHCP
scope and from the static clients.
Then in your internal DNS server, in the mywebsite.com zone, create a new
host record, name it www, then give it the IP of the website.



--
Best regards,
Kevin D. Goodknecht Sr. [MVP]
Hope This Helps

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Thank you Kevin, it does make sense when I read your post, and this issue is
resolved.
One more question related to this website as well please.

sometimes on some PCs we can go www.mywebsite.com/controlpanels to check our
email that is hosted by the third party. And most of the time on the same Pc
we can't. Any idea?

Once again much appreciated.

Cheers
.



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