Re: Event ID 5504

From: Kevin D. Goodknecht Sr. [MVP] (admin_at_nospam.WFTX.US)
Date: 08/04/04


Date: Wed, 4 Aug 2004 11:07:07 -0500

In news:10h1uifsuh53r93@corp.supernews.com,
cst112 <cst112no-spam-please@yahoo.com> wrote their comments
Then Kevin replied below:
>> Did you click OK to create the record anyway?
>> That is a message Win2k popped up, just click OK to
>> create the record anyway, Win2k3 no longer gives the
>> message.
>
> Yes, I created the host anyways. I have checked my logs
> but I am still getting an error event id 5504 every 15
> mins.
> The only thing I can think of is my printers with
> underscores on them. example Printer1_LAS. I have
> checked my DNS for host names of computers and they all
> seem to comply. There are a few computer name that use a
> hyphen. I am stumped by this error and I just can't seem
> to find any information on the net to get rid of it.
> Should I be phoning Microsoft and applying the hot fix?
> I don't want to spend a lot of money on support from
> Microsoft.

5504's are very hard to diagnose unless you use a packet sniffer to see what
queries are being sent to the ISP's DNS that are being rejected. It could
very well be an incorrect name in the DNS Suffix search list, but you would
have to verify this by running ipconfig /all on all your clients.

I'm not sure what the hotfix your speaking of fixes, I am aware of the
hofix, but there are no details on what is causing the error, and what the
hotfix actually fixes.
You can call Microsoft with the KB article # and request the hotfix, there
is no charge for hotfixes.

-- 
Best regards,
Kevin D4 Dad Goodknecht Sr. [MVP]
Hope This Helps
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