Re: Clustered printing issue
- From: Jeff M <JeffM@xxxxxxxxxxxxxxxxxxxxxxxxx>
- Date: Thu, 13 Jul 2006 10:29:02 -0700
I am using version 3.1. Here is what I did. I started up print migrator 3.1
and backed up my current, soon to be old Windows 2000, clustered print
configuration to the cab file it creates. I then took this cab file and
restored to my new 2003 cluster. Not all of the printers would restore due
to third party monitors but I have excluded those for now and will focus on
the ones it did restore. On the ones it did successfully restore every time
you right click on one to look at its properties is says this: The driver is
not installed on this computer. Some printer properties will not be
accessible unless you install the printer driver. Do you want to install the
driver now? Your options are obviously Yes or No. If I choose no the
properties come up just a little less than if I installed the driver. I
chose to install the driver and the properties come up ok but if I check the
properties again it will prompt me for the drivers all over again. Once I
install the driver I proceed to see if I can print a test page and the error
I get immediately is "Test page failed to print. Would you like to view the
print troubleshooter for assistance?" It does not even spool and error out,
just a flat error. Why does it keep saying the drivers are not installed and
then there is the issue with printing not even spooling for any of the
printers restored via the print migrator tool.
"Mike Rosado [MSFT]" wrote:
Did you use PrintMig 3 or 3.1? This is important, because version 3 had.
some problems and version 3.1 is the most Cluster aware version we recommend
using.
What are the exact steps you're using the get the error and what is the
exact verbatim of the error? How are you backing up the drivers and
restoring them?
--
Regards,
________________________________
Mike Rosado | Microsoft Support Engineer | Cluster Technologies
Hours: Mon. ~ Fri. 8:00 AM ~ 5:00 PM Central (GMT-06:00)
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-----Original Message-----
"Jeff M" <JeffM@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:0E05EFB2-73B5-4024-BB9A-E27533A88A9C@xxxxxxxxxxxxxxxx
Both of the new servers in the cluster are 2003 R2 SP1. It is really odd.
When you open up one of the print Queues and then choose its properties to
look at its port settings and configuration it says the driver is not
installed et etc. This happens no matter how many time you re-install the
printer. And it will not even spool anything. Just instantly errors out
that it could not print. I am a little baffled at this point.
Jeff
"Mike Rosado [MSFT]" wrote:
Hi Jeff,
If SP1 for Windows Server 2003 was not installed, then it should be.
Because the following fix was included that may resolve your issue:
891721 You receive a "Printer Driver was not installed" error message
when
you try to remotely install the first printer on a Windows Server
2003-based
domain controller
http://support.microsoft.com/default.aspx?scid=kb;EN-US;891721
--
Hope this helps,
________________________________
Mike Rosado | Microsoft Support Engineer | Cluster Technologies
Hours: Mon. ~ Fri. 8:00 AM ~ 5:00 PM Central (GMT-06:00)
====================================================
When responding to posts, please "Reply to Group" via your newsreader so
that others may learn and benefit from your issue.
====================================================
Of course, this posting wouldn't be complete without a nice, juicy
disclaimer from our lawyers: This posting is provided "AS IS" with no
warranties, and confers no rights. You assume all risk for your use.
© 2006 Microsoft Corporation. All rights reserved.
http://www.microsoft.com/info/cpyright.htm
-----Original Message-----
"Jeff M" <JeffM@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:E8049F74-89D2-4087-BE95-F5FF0377E30F@xxxxxxxxxxxxxxxx
Background: we presently have a 2 node Windows 2000 cluster. I have
backed
up the print config with the print migrator tool version 3 per its
instructions. All printers are installed in a virtual server within
the
cluster. We are planning on migrating all data and printers to a new 2
node
2003 cluster.
I then imported that printer config file into a new virtual server
within
my
new 2003 cluster. Not all printers migrated due to some out of date
drivers
and 3rd party port monitors. We have since determined most of those
are
dead
printers anyhow.
The issue is that the printers that did import cleanly will not print
and
when you try to bring up properites of one it always says that drivers
are
not installed and would you like to instll them now for increased
functionality. Why is this happening?
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