Re: Problem installing Backup Exec 10 - Windows 2003 Ent Server

From: Mike Rosado [MSFT] (mikeros_at_online.microsoft.com)
Date: 02/01/05 

Date: Tue, 1 Feb 2005 08:46:11 -0600

Hi Eric,

Is SQL currently installed on this Windows 2003 Cluster?

Because in a previous case, another customer reported the same error and
when our Setup Support Engineer reviewed the log file from the customer they
found the following:

"Setup has detected existing data/log files. Please make sure to delete/move
the files before re-running setup"

As soon as they had the customer rename the folder "c:\windows\program
files\microsoft sql server", the install then completed without any error a
second time. 

-- 
Hope this helps,
Mike Rosado
Windows 2000 MCSE + MCDBA
Microsoft Enterprise Platform Support
Windows NT/2000/2003 Cluster Technologies
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-----Original Message-----
"Sabo, Eric" <sabo_e@cup.edu> wrote in message
news:eIEKylhBFHA.3504@TK2MSFTNGP12.phx.gbl...
> I have a two node cluster with Windows 2003 Enterprise.
>
> I am getting the following error when trying to setup Backup Exec 10:
>
> 01-29-2005,10:23:45 :  Executing BE_InstallMDAC.
>
> 01-29-2005,10:23:45 :  MDAC 2.80.1022.0 is installed on this system.
>
> 01-29-2005,10:23:50 :  Installing MSDE 2000 BKUPEXEC instance.
>
> 01-29-2005,10:23:50 :
> C:\updates\BEWS10_0_5484_6\WINNT\INSTALL\MSDE\setup.exe /wait /qn /l*v
> "C:\WINNT\MSDE_BKUPEXEC.log" INSTANCENAME=BKUPEXEC SAPWD=****
> DISABLENETWORKPROTOCOLS=0 REBOOT=ReallySuppress
>
> 01-29-2005,10:23:51 :  ERROR: Failed to install MSDE 2000 BKUPEXEC
instance.
>
> 01-29-2005,10:23:51 :  Please review C:\WINNT\MSDE_BKUPEXEC.log for more
> details.
>
> 01-29-2005,10:23:51 :  Failed to install third party products.
>
> They referred me to TechNet article 300956
>
> I went through this article but it still will not install.
>
> Does anyone have any suggestions?
>
>
> -- 
> Eric Sabo
> NT Administrator
>
>

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