RE: Can't connect to shared printers on a Clustered Print Server.
From: Jeff Qiu [MSFT] (jefffqiu_at_online.microsoft.com)
Date: 03/03/04
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Date: Wed, 03 Mar 2004 08:21:42 GMT
Hi Ernie,
Thanks for posting!
My name is Jeff and I understand your issue to be:
Failed to setup Print on a clustered server.
If I have misunderstood your issue please let me know.
Based on your description, it seems you did not setup the Printer correctly
on the cluster.
Basically, the cluster server can only cluster the printer spooler.
Here is an article with very detailed steps about how to do it in Windows
Server 2003:
278455 How to Set Up a Clustered Print Server
http://support.microsoft.com/?id=278455
For your convenience, I have included the main part below:
=====================================================
SUMMARY
=======
This article describes how to set up a clustered print
server.
MORE INFORMATION
================
You can use Windows Clustering to host print server
functionality. The configuration steps in Microsoft Windows Server 2003
differ
from those in Microsoft Windows NT Server 4.0, Enterprise Edition,
Microsoft
Windows 2000 Advanced Server, and Microsoft Windows 2000 Datacenter
Server. To
set up a clustered print server, you need to configure only the Spooler
resource in Cluster Administrator and then connect to the virtual
server to
configure the ports and print queues. This is an improvement over
previous
versions of Windows Clustering in which you had to repeat the
configuration
steps on each node in the cluster.
How to Configure the Spooler Resource for the Cluster
-----------------------------------------------------
The first step in setting up a clustered printer server is to
create a Spooler resource for the service on a clustered server. The
appropriate resources need to be made available to the spooler service.
To do
this, create a Spooler resource in Cluster Administrator:
1. To open Cluster Administrator, click "Start", click "Run", type
"cluadmin" (without the quotation marks), and then click "OK".
2. Right-click in the left pane, and then click "Configure Application".
3. At the Welcome screen, click "Next", and then click "Next" again to
create a new virtual server.
4. Click "Use an existing Resource Group", and then click an existing
group that has a Disk resource in which you want to store the spooler
and printer drivers. Click "Next".
5. For the resource group name, provide a name that accurately
represents the group, such as "SPOOLER." Note: This name is for
administrative purposes only in Cluster Administrator.
6. At the Virtual Server Access Information screen:
a. Under Network Name, enter a NetBIOS name to which
clients will connect. This is the NetBIOS virtual server name that
is used by
clients to access the printers:
\\<VirtualServer>\Printer
Note: Microsoft recommends adhering to the 8.3-naming standard to
assure compatibility with earlier versions of the client.
b. Enter the IP address that clients will use to connect
to this virtual print server. If the nodes of the cluster have
Print Services
for Unix installed and running, clients can connect using line
printer remote
(LPR) to this IP address.
7. Click "Next".
8. At the Advanced Properties screen, you can make modifications to the
resources that are about to be created, and then click "Next".
9. At the Create a Resource for My Application screen, click "Next".
10. Click "Print Spooler", and then click "Next".
11. Give the Spooler resource a name. Note: This name is for
administrative purposes only in Cluster Administrator.
12. Set the dependencies for the Spooler resource:
a. Click "Advanced Properties", and on the
"Dependencies" tab, click "Modify".
b. Double-click the Physical Disk resource on which you
want the spooler files to be located, and the Network Name resource
that you
just created.
c. Click "OK" twice.
13. Click "Next".
14. Click "Finish" to complete the wizard.
15. Verify configuration and test failover:
a. Right-click the spooler group, and then click
"Bring Online".
b. Verify that all resources come online, and then check
the event logs for errors.
c. Right-click the spooler group, click "Move
Group", move the Spooler resource to each node in the cluster that
is a
possible owner, and then verify that all resources come
online.Note: If you are setting up an active/active print server, you need
to
create one group for each node and you want to set each spooler group
to have a
different preferred owner. You cannot have multiple Spooler resources
in the
same group. An active/active print server configuration is one in which
there
are multiple nodes in the cluster that are processing print jobs for
clients
with multiple spoolers. This could include as many as two to four nodes
that
are actively handling requests.
When a single node is hosting
multiple groups with print spoolers, you will be able to browse all
printers
from all groups.
For additional information, click the article
number below to view the article in the Microsoft Knowledge Base:
KBLink:170762.KB.EN-US: Cluster Shares Appear in Browse List Under
Other Names
How to Create the Printer Queues
--------------------------------
Now that you have properly configured the Spooler resource with
the necessary resources, you can create all of the print queues for all
of the
physical printers. You can also use the Clustool utility from the
Resource Kit
to migrate previously existing printer queues on a server to a clustered
server. After that, use the Print Migrate utility to migrate the printer
drivers. For best results, avoid having multiple servers configured to
communicate directly with the same printer.
1. From one of the nodes or a remote computer that has administrative
permissions to the cluster click "Start", click "Run", type
"\\<VirtualServer>" (without the quotation marks) where <VirtualServer>
is the name that is specified for the Network Name resource on which
the Spooler resource is dependent.
2. Double-click the "Printers" folder.
3. Double-click "Add Printers" to open the Add Printer Wizard, and then
click "Next".
4. Select "Create a new port", and then click
"Next".
Note: TCP/IP ports are the only supported port type on a Windows
Clustering. Use the "Standard TCP/IP Port" option unless the
printing clients need RFC-compliant LPR ports. If this is the case,
follow
these steps:
a. In Control Panel, double-click "Add/Remove
Programs", and then click "Add/Remove Windows
Components" to start the Windows Components Wizard.
b. Under "Components", scroll down and
click to select the "Other Network File and Print Services"
check box.
c. Click "Details" to open the Other
Network File and Print Services window, click to select the "Print
Services for UNIX" check box, and then click "OK" to
close the Other Network File and Print Services window.
d. Click "Next" to continue with the
Windows Components Wizard.
When you complete the wizard, the LPR port
will be available as a port type. By default, according to RFC
1179, LPR will
use only eleven TCP ports.
5. Type the IP address of the network printer that you want to
process the print jobs in the "Printer Name or IP Address"
box.
Note: Bi-directional printing can also be a problem when using LPR
printing. Some printer drivers enable this option by default. When you
create
the LPR port and printer, disable the "Bi-directional printing"
option. If this option is enabled, it may cause a printer to accept one
or more
print jobs, and then stop accepting jobs until the printer is physically
reset.
You no longer have to create a locally-defined printer port
configuration for each node. In Windows 2000 (and later) the port
configuration
is stored in the cluster registry and is therefore shared between all
cluster
nodes, under the following key:
HKEY_Local_Machine\Cluster\Resources\%Spooler GUID%\Parameters\Monitors\
6. Choose the appropriate driver for this printer, and then click
"Next".
7. Give the printer a unique name on the cluster server.
8. Choose a share name for the printer; this name must also be unique
on this cluster. You do not want to have any other printers with the
same share name on this cluster, even if they are in a different group
and associated with a different Spooler resource. In the event of a
failure, in an active/active configuration the same node in the cluster
may own both spooler groups. If this occurs, printers that share a
common name will not be available. Again, it is recommended to adhere
to the 8.3-naming standard for compatibility with earlier versions.
Note: The installation process then copies the printer driver files to
the \\<VirtualServer>\print$ share. The printer drivers are copied to
the %SystemRoot%\System32\Spool\Drivers\<Spooler GUID>\Drivers folder
of the node in the cluster that owns the Network Name resource for this
virtual name. The drivers are also copied to the shared disk in the
\PrinterDrivers folder.
9. Test the printing for this printer: After you add all the desired
print queues, use Cluster Administrator to move the group that contains
the Print Spooler resource to all other nodes. This copies the printer
drivers from the \PrinterDrivers folder on the shared disk to the
%SystemRoot%\System32\Spool\Drivers\%Spooler GUID%\Drivers folder on
that node. Note: Printing is available immediately to clients when the
queue has been created even though the drivers have not been copied to
all other available nodes. It is not necessary to move the spooler
group over to all other nodes immediately after creating the queues for
the cluster to function. You can do this later when you can schedule a
brief outage during which time you can take the Spooler resource
offline.
=====================================================
Hope it helps!
Please feel free to let me know if you have any further concerns or
questions regarding the issue.
Have a nice day.
Best Regards,
Jeff Qiu
Microsoft Online Partner Support
MCSE 2000, MCDBA, MCSA
Get Secure! - www.microsoft.com/security
This posting is provided "as is" with no warranties and confers no rights.
--------------------
>Content-Class: urn:content-classes:message
>From: "Ernie" <ernie.coldwell@us.mahle.com>
>Sender: "Ernie" <ernie.coldwell@us.mahle.com>
>Subject: Can't connect to shared printers on a Clustered Print Server.
>Date: Tue, 2 Mar 2004 09:12:37 -0800
>microsoft.public.windows.server.clustering
>
>Ok, I am new to clustering. I have a two node clustered
>Printserver, Active/Active.
>On one node, I installed printers for our SAP system. On
>the other node, I installed only one printer to start,
>for regular Windows printing. If I navigate to either
>node or the central virtual server, I can see my shared
>printers. When I double click them or drag and drop or
>right click and connect, I get the message: Operation
>could not be completed. Either the printer name was typed
>incorectly, or the specified printer has lost its
>connection to the server. Click Help for more info.
>Help provides nothing.
>Can anyone steer my in the right direction? All help is
>appreciated!!!!!!!!!!!!!!!!!!!!
>
- Next message: Ralf: "Re: Sharing subfolders or using one share for all Homedrives"
- Previous message: wumws: "Secure Channel"
- In reply to: Ernie: "Can't connect to shared printers on a Clustered Print Server."
- Next in thread: anonymous_at_discussions.microsoft.com: "RE: Can't connect to shared printers on a Clustered Print Server."
- Reply: anonymous_at_discussions.microsoft.com: "RE: Can't connect to shared printers on a Clustered Print Server."
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