Re: Slow response when opening files from Win2K3 Server

Hi
Inline
I have recently installed a Win2K3 domain for a small company with ten XP
Pro
Sp2 clients. I have done this several times in the past without incident
however with this installation, there is a 20-30 second delay when opening
a
file (word, ppt, etc) from the Win2K3 Domain Controller which due to the
company size is also acting as a file server. Even small files have this
delay.

Check if the clients pointing to the correct internal DNS server, or maybe
some antivirus is provoking the delay, check additional services that are
overloading the server and/or clients you can easeally check this by using
taskmanager, maybe the clients or/and server have a virus, does this happen
to all clients?

The server has all of the latest updates installed including R2 and only
has
three pieces of software installed - Tripplite UPS manager - Symantec
Antivirs Corp Ed. - and Quickbooks (as this is hosting QB data files)
Monitor the server resources, services, memory, disk, etc... anything that
migh be provoking the delay.

The Antivirus software has the necessary exclusions set for a domain
controller per the MS and SYM article.
If you disable the antivirus the performance change?

Wiring is all cat5 and the switch is brand new 10/100mb.
Ok.. But you can also have a switch / router problem...

I have had similar problems in the past and found that disbaling the
webclient service on the XP machines solved the issue but not in this
case.
You need to isolate the problem, first find which resource/service is
causing this. You need to monitor the client/server and check where does the
slow performance comes from.

I am using AD integrated DNS and the drives are mapped through logon
script.
No crazy group policy, DDP, or DDCP are set. rather vanilla installation.
hum... not sure what do you mean, but you should run dcdiag and netdiag
tools on the dc and confirm that everything is ok.

Any ideas and suggestions would be greatly apprecited. Some of my
collegues
are suggesting it sounds like a DNS problem but I am not sure what in DNS
could be causing this.
well ... a couple

run diagnostics tools on the DC (dcdiag,netdiag) and confirm that your
config is ok, then monitor the resources and try to isolate the problem, in
clients and servers.



--
I hope that the information above helps you

Good Luck
Jorge Silva
MCSA
Systems Administrator
"Chris" <Chris@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:BC232621-C5AB-4FEF-963B-CFB62B7BB210@xxxxxxxxxxxxxxxx
I have recently installed a Win2K3 domain for a small company with ten XP
Pro
Sp2 clients. I have done this several times in the past without incident
however with this installation, there is a 20-30 second delay when opening
a
file (word, ppt, etc) from the Win2K3 Domain Controller which due to the
company size is also acting as a file server. Even small files have this
delay.

The server has all of the latest updates installed including R2 and only
has
three pieces of software installed - Tripplite UPS manager - Symantec
Antivirs Corp Ed. - and Quickbooks (as this is hosting QB data files)

The Antivirus software has the necessary exclusions set for a domain
controller per the MS and SYM article.

Wiring is all cat5 and the switch is brand new 10/100mb.

I have had similar problems in the past and found that disbaling the
webclient service on the XP machines solved the issue but not in this
case.

I am using AD integrated DNS and the drives are mapped through logon
script.
No crazy group policy, DDP, or DDCP are set. rather vanilla installation.

Any ideas and suggestions would be greatly apprecited. Some of my
collegues
are suggesting it sounds like a DNS problem but I am not sure what in DNS
could be causing this.

Regards,

Chris



.

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