Re: ADAM crashing

Hmm, no user.dmp file. I suspect it's not actually crashing properly, but
shutting itself down when it gets an address exception. So full marks to
whoever wrote the exception handling code - it's working!

I looked in another section of the event viewer and found this:

"Faulting application dsamain.exe, version 1.0.230.0, faulting module
adamdsa.dll, version 1.0.230.0, fault address 0x000b0754."

I think I'll be looking at getting the hotfix suggested by Lee first.

cheers,
clive

"Eric Fleischman [MSFT]" <efleis@xxxxxxxxxxxxxxxxxxxx> wrote in message
news:u%23$XklYkFHA.2852@xxxxxxxxxxxxxxxxxxxxxxx
> So after it crashes, it might write off a file user.dmp on your system.
> If you don't know where, fire off the doctor (drwtsn32) and see where it
> is writing the crash dump to, the path should be up top in that UI if I
> remember correctly.
>
> If you have one such user.dmp kicking around, mind checking the date for
> me? If it's when you last observed a crash, I'd like to check out that
> dump file. I can set up a place you can upload it to.
>
> ~Eric
>
> --
> Eric Fleischman [MSFT]
> These postings are provided "AS IS" with no warranties, and confers no
> rights.
>
>
>
> "Clive George" <clive@xxxxxxxxxxxxxxxxxx> wrote in message
> news:42e4b913$0$25411$ed2619ec@xxxxxxxxxxxxxxxxxxxxxxxxxxxxx
>> (sorry for delay, holiday intervened)
>>
>> How would I get one of these dumps?
>>
>> cheers,
>> clive
>>
>> "Eric Fleischman [MSFT]" <efleis@xxxxxxxxxxxxxxxxxxxx> wrote in message
>> news:udMds$jjFHA.3972@xxxxxxxxxxxxxxxxxxxxxxx
>>> Do you have any dumps of the crash we could look at? If you have one let
>>> me know, I'll set up a location you can upload it to.
>>> ~Eric
>>>
>>>
>>> --
>>> Eric Fleischman [MSFT]
>>> These postings are provided "AS IS" with no warranties, and confers no
>>> rights.
>>>
>>>
>>>
>>> "Clive George" <clive@xxxxxxxxxxxxxxxxxx> wrote in message
>>> news:42dfc244$0$2382$ed2619ec@xxxxxxxxxxxxxxxxxxxxxxxxxxxxx
>>>> Hi -
>>>>
>>>> Our ADAM service is occasionally crashing (ok, stopping). There seem to
>>>> be three relevant events in the event viewer : an error, value 20db,
>>>> followed by another error, value 20ee, followed by a warning telling me
>>>> it's crashed (c0000005).
>>>>
>>>> Does anybody recognise this behaviour?
>>>>
>>>> Unfortunately at the moment it's only happened three times in a month,
>>>> so it's a bit hard for me to discover what was happening at the time -
>>>> but I suspect nothing much. (I have looked for things which happened
>>>> each time, but drawn a blank). So I apologise for my vagueness!
>>>>
>>>> cheers,
>>>> clive
>>>>
>>>
>>>
>>
>>
>
>


.

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