Re: Windows will not boot

Tech-Archive recommends: Fix windows errors by optimizing your registry

Here are the steps which you have to follow in step by step manner:-

Missing or corrupt ntoskrnl.exe file
http://www.computerhope.com/issues/ch000646.htm

See also the following KB Article Link:-
http://support.microsoft.com/kb/314477/EN-US/

regards,
S.Sengupta[MS-MVP]

Don wrote:
We have a Gateway computer running Windows XP. When turned on, the computer will start to boot up normally, displays the Gateway logo, then for a few seconds the screen goes dark, and then a screen with a messageindicating the program cannot open Windows because of a "missing or corrupt file". It identifies the file as: Windows root\system 32\ntoskrnl.exe. It then displays a message "Please install a copy of the above file."

I have inserted the Windows source disc in the computer drive and tried to boot, with the same results. I have also tapped the F8 key while the computer is booting and selected Safe Mode; got the same messages. Can you give me any help in resolving this problem, please.

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