Re: failed windows validation but office validation okay - what no

Thanks for the reply. There was no prompt to press F6 (I followed all the
prompts given - but I suppose it could have flashed in amongst the various
'loading file xyz' messages along the bottom of the blue screen.

I don't know if it is a SATA hard drive (my machine is a compaq presario
v3000) but there is no floppy hard drive - just CD/DVD. I wouldn't know a
motherboard from a bar of soap and never, as far as I'm aware, had a
motherboard driver CD.

"CSM1" wrote:

Do you get a Press F6 to install third party drivers during the Windows XP
pro setup startup?

If you have a SATA hard drive, you must install at the F6 prompt the SATA
drivers.

SATA drivers can be found on the Motherboard Driver CD. You also must have a
Floppy drive in the computer, I think a USB floppy drive works OK. (The
floppy must be seen as A:)

On the Motherboard Driver CD, you should find a Bootdrv folder with a
program called Menu.exe. Menu.exe creates the floppy that you need at F6.

--
CSM1
http://www.carlmcmillan.com
--
"skewed" <skewed@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:E23C3BE8-F732-42B6-B373-A19EBF6CC6B1@xxxxxxxxxxxxxxxx
Thanks for your response, I do appreciate it.
I'm not sure if you mean when I get the 'not genuine microsoft' message or
when I try to install the newly purchased XP Pro, but unfortunately in
both
cases no number is given.

"Gary Tsang" wrote:

When your Windows Activation fails, are you given a number to call? Have
you tried going through that process?

--
Gary Tsang
http://www.gtsang.com

Microsoft MVP - Windows Media Center
http://www.microsoft.com/mvp



"skewed" <skewed@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:B6CF5213-8194-4703-BDE7-9862898A5434@xxxxxxxxxxxxxxxx
So, validation failed due to a blocked bulk license; office tests out
fine.
What is the solution for this? I should add that I went out and paid
through
the nose for a new XP Pro, but it won't install. First it gives a
message
that this version can't be upgraded, then it goes to a blue screen and
loads
tons of files but stops, giving a message that my hard drive is missing
or
corrupted. I thought that was bizzare (presuming that on a machine
without
a
hard drive I wouldn't be able tot use the 'net, type this message etc.)
so
ran the diagnostic. All tests, quick, SMART and comprehensive passed.
Pretty
peeved that a previously fine system suddenly becomes 'not genuine' and
that
the purchased XP Pro (not cheap!) - which the shop won't replace or
refund -
didn't fix the issue. Now what do I do?






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