Re: Faulty XP Pro Installation.

Tech-Archive recommends: Repair Windows Errors & Optimize Windows Performance

You have not said the most important bits of information.
1. What is the name and model number of your motherboard? Dell 8200
2. Is this a laptop or a desktop computer? Desktop
3. What is the brand of computer? Dell
4. How old is the computer? 3 years old, I think.
5. How much memory is installed? 1.5 to 2 Gb
6. How large is the hard drive? Two 200Gb

"CSM1" wrote:

"CreativeImages" <Walt.Hendron@xxxxxxx> wrote in message
news:208311A8-8061-444A-A0CF-ADC58F44688E@xxxxxxxxxxxxxxxx

I am having problems with Windows XP Professional. After upgrading
several
applications like IE 6.0 to IE 7.0, then adding Firefox, and a game or
two, I
realized that several functions of the operating system seem to be going
badly.

After upgrading to IE 7.0, I lost the sound on this computer. Error
messages indicated that the installed device drivers for the sound card
were
not supported by the IE 7.0. I unsuccessfully tried to fix the sound
problem.

Then IE 7.0 started acting improperly. Occasionally, pictures would not
appear in e-mails and in web pages. Sometimes, links with the correct
properties would not launch IE 7.0 or a new window.

I installed Firefox. IE 7.0 was still flakey in operation. I tired to
uninstall IE 7.0, and reinstall IE 6.0. I was not successful.

Then Office Access would launch and run. Office always need to “prepare
to
install,” then it would try to fix or repair the application by backing up
a
data base file. After the repair, Access was re-launched, into the same
routine. Access stopped working.

Outlook and Word started doing strange things. I removed the applications
and re-installed the applications. Finally, it was suggested that I
restore
the operating system to a past time when things worked. Windows and
Office
auto updating was running, and regularly did auto updating. So when the
restore system was preformed, I feel it uninstalled some security
upgrades.

Then the flaky operations of XP Pro, Real Player, Access, Word, IE 7.0 and
other applications would crash, I installed a game on this computer.
After
some more time, I started trying to fix all the problems. I did not
“repair”
Windows XP Pro, I re-installed the operating system by booting off of the
CD.

Firefox and IE 7.0 stopped working. I got IE 6.0 to work (I found it in a
subdirectory). Very little of this computer was working.

I down loaded Real Player, and the sound returned. In a few hours by
trying
to load and install IE 7.0, the sound stopped working.

Then Outlook would not work – I lost my e-mail. I uninstalled and
re-installed Office and/or its components.

Here are some of the error messages (or parts of the messages):
1. An exception ‘unhandled win32 exception’ has occurred in MsMpEng.exe –
new instance of visual studio .net 2003.
2. http://r.office.microsoft.com/r/rclidofficeupdate?clid=1033 –
application
not found.
3. Security Update For Microsoft XML Core Service 4.0 Service Pack2
(kb936181 or kb916281) not installed.
4. Security Update For Cumulative Security Update Internet Explorer for
Windows XP (kb936181) not installed. (kb936181 or kb916281) not installed.
5. Service executable problem – new instance of visual studio .net 2003.
6. c:\programFile\InternetExplorer\iexplorer.exe
7. c:\windows\system32\catsrv.dll – HiddenFaxWindows.
8. Real Player, Windows Media Player, my new game, Office and XP pro are
not
working or working properly.
9. I have had error messages with the following files: dirctDB.dll,
inetcomm.dll, wab32.dll, shlwapi.dll and catsrv.dll.

I have more problems, but this is a good list to start with.

Help! What should I do next?

Thank you.




You have not said the most important bits of information.
1. What is the name and model number of your motherboard?
2. Is this a laptop or a desktop computer?
3. What is the brand of computer?
4. How old is the computer?
5. How much memory is installed?
6. How large is the hard drive?

Depending on the age of the computer, the first thing I would do, is check
the manufactuers website for any Motherboard BIOS upgrades and Motherboard
drivers.

Update the BIOS.

Download Motherboard drivers, do not install them at this time. You will
need the Motherboard drivers when you Clean install Windows XP Media Center
2005. Burn them to a CD, if you have a CD/DVD Burner

The next thing I would do is do a clean install of Window Media Center 2005.
http://www.michaelstevenstech.com/cleanxpinstall.html



--
CSM1
http://www.carlmcmillan.com
--


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