Re: Help and Support not working

Tech-Archive recommends: Repair Windows Errors & Optimize Windows Performance

Regarding Msconfig issue:-

Msconfig - Corrupt
http://www.kellys-korner-xp.com/xp_m.htm


May be you have to reinstall 'Help And Support'
http://xphelpandsupport.mvps.org/how_do_i_reinstall_the_windows.htm

regards,
S.Sengupta[MS-MVP]



shirlaust wrote:
Thank you for your response, nothing has changed even though I have tried the suggestion from you. I click help and support but now don't get a message, but it doesn't open from the start menu...msconfig doesn't open either and it says to run and search for a file. when I do this it comes up with files connected to msconfig but I am not sure what to do with them...I am a real novice when it comes to trying to fix the computer Any other help available
thanks in anticipation


"S.Sengupta" wrote:


"Help and Support" link from Start Menu does not work
http://windowsxp.mvps.org/startmenuhelp.htm

regards,
S.Sengupta[MS-MVP]

shirlaust wrote:


I went to click on help and support but it won't open, I also try and type in fro9m the Start/Run.....msconfig and that doesn't work either. I have gone into the services and have set help and support to run automatically, it still doesn't work when clicking on the link. I have xp home edition, sp2 on an acer aspire 3500 laptop. All other functions appear to be OK. Any help would be appreciated and in simple terms would be preferred as I am not all that smart. Thanks is advance.

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