Re: Media Centre stalls on Xbox

Thankyou for your help Todd. After some playing I have finally got the WMC to
boot up on the xbox!!!!!! I eventually found that by de-selecting 'enforce
ASUS Security Centre logon' that everything started to work as it should.

Im not sure what this ultimately means for the security integrity, but all
seems ok.

Thanks for your help and patience.

"Todd Bowra [MSFT]" wrote:

If the fingerprint login software is inserting eating the login credentials
coming from the Xbox, the Xbox is not going to be able to log in. I am not
familiar with the specific software package you have, so I don't know
whether it exposes an option for disabling the software on a per user basis.
Regardless, before getting into this too deep I suggest temporarily
disabling the software completely to confirm that it is responsible for the
behavior you see.

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"Hamo" <Hamo@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:026C5C13-9A47-4845-B1BD-9A086137566A@xxxxxxxxxxxxxxxx
It would appear that it is ASUS proprietry software 'ASUS Security Protect
Manager' by Biosrript software, version 2.1.0.880.9. The reader is by
Authen
Tic.

Ive scanned the software and can not see where you can disable it for a
particular session???? Other than logging off it - although I cant see
that
that would help the Windows logon issue.

Is there something I can do to fix this issue. Obviously I would want to
retain the functionality of both items - which I would have assumed would
have been fixed considering the prevelance of finger scanners.

In the settings under Windows Network Logon it has a couple of options:
1) Allow Windows logon to domain only
2) Disable network account browsing
3) virtual token authentication

Im not sure if any of these options allow a pass through????

"Todd Bowra [MSFT]" wrote:

Does this laptop have a fingerprint reader? If so, do you have VeriSoft
Access Manager installed? Various fingerprint login packages insert an
extra step in the login process that breaks the ability for Extenders to
use
their cached credentials to connect to the Media Center PC.

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"Hamo" <Hamo@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:A4DAEA4D-8048-4CD1-A207-A4B3128F55BF@xxxxxxxxxxxxxxxx
The security is Norton Protection Centre, vers: Media SKU: 10746838-IN.
The
only other security is whatever came with Vista (windows firewall not
running
at same time as Norton), and the ASUS finger print scanner. TPM is
enabled
although I havent used it for anything.

Ive checked the Event Viewer thoroughly. There is no Event ID 113. In
fact
there is nothing in the Media Centre events that correspond to the same
time
stamp.

The only other events that occur at exactly the same time I try to
start
the
WMC on the 360:

Event ID 6003 as previously indicated (occurs every time without fail).

Four Security Events occur: 5058, 5061, 5069, 5069. As these all appear
as
Audit Success I assume they are not part of the problem.

System events: 1002: 1003, 1004. All are listed as Information Events:
'PnP-X IP Bus Enumerator Service'. They are, respectively:

- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event";>
- <System>
<Provider Name="Microsoft-Windows-IPBusEnum"
Guid="{cd032e15-15ad-4da4-afc6-03bf83516195}" />
<EventID>1002</EventID>
<Version>0</Version>
<Level>4</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x8000000000000010</Keywords>
<TimeCreated SystemTime="2007-08-15T09:40:15.611Z" />
<EventRecordID>8861</EventRecordID>
<Correlation />
<Execution ProcessID="1320" ThreadID="4128" />
<Channel>System</Channel>
<Computer>hamo-PC</Computer>
<Security UserID="S-1-5-18" />
</System>
- <UserData>
- <ErrorData
xmlns:auto-ns3="http://schemas.microsoft.com/win/2004/08/events";
xmlns="http://manifests.microsoft.com/win/2004/08/windows/eventlog";>
<Device>uuid:10000000-0000-0000-0200-00125A794D43</Device>
</ErrorData>
</UserData>
</Event>

<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event";>
- <System>
<Provider Name="Microsoft-Windows-IPBusEnum"
Guid="{cd032e15-15ad-4da4-afc6-03bf83516195}" />
<EventID>1003</EventID>
<Version>0</Version>
<Level>4</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x8000000000000010</Keywords>
<TimeCreated SystemTime="2007-08-15T09:40:15.741Z" />
<EventRecordID>8862</EventRecordID>
<Correlation />
<Execution ProcessID="1320" ThreadID="4128" />
<Channel>System</Channel>
<Computer>hamo-PC</Computer>
<Security UserID="S-1-5-18" />
</System>
- <UserData>
- <ErrorData
xmlns:auto-ns3="http://schemas.microsoft.com/win/2004/08/events";
xmlns="http://manifests.microsoft.com/win/2004/08/windows/eventlog";>
<Device>uuid:20000000-0000-0000-0200-00125A794D43</Device>
</ErrorData>
</UserData>
</Event>

<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event";>
- <System>
<Provider Name="Microsoft-Windows-IPBusEnum"
Guid="{cd032e15-15ad-4da4-afc6-03bf83516195}" />
<EventID>1004</EventID>
<Version>0</Version>
<Level>4</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x8000000000000010</Keywords>
<TimeCreated SystemTime="2007-08-15T09:40:52.294Z" />
<EventRecordID>8863</EventRecordID>
<Correlation />
<Execution ProcessID="1320" ThreadID="1324" />
<Channel>System</Channel>
<Computer>hamo-PC</Computer>
<Security UserID="S-1-5-18" />
</System>
- <UserData>
- <ErrorData
xmlns:auto-ns3="http://schemas.microsoft.com/win/2004/08/events";
xmlns="http://manifests.microsoft.com/win/2004/08/windows/eventlog";>
<Device>uuid:10000000-0000-0000-0200-00125A794D43</Device>
</ErrorData>
</UserData>
</Event>

"Todd Bowra [MSFT]" wrote:

And a few more on top of that:
- What is the make/model of your PC?
- Does your Xbox 360 ever show the Media Center start page before
showing
the error message? (it sounds like the answer is no)
- Is there an mcrmgr event ID 113 in the Media Center event log?

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"Todd Bowra [MSFT]" <toddbow@xxxxxxxxxxxxxxxxxxxx> wrote in message
news:%23Kuvret3HHA.3600@xxxxxxxxxxxxxxxxxxxxxxx
One more thing - what firewall/privacy/anti-spyware/anti-virus
software
do
you have installed on your PC?

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"Todd Bowra [MSFT]" <toddbow@xxxxxxxxxxxxxxxxxxxx> wrote in message
news:eqfNCdt3HHA.1484@xxxxxxxxxxxxxxxxxxxxxxx
Double-checking - is this a final copy of Windows Vista or a
pre-release
copy?

Also, does the timecode on the below event perfectly match the time
at
which the Xbox did not connect?

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"Hamo" <Hamo@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:0A51FC5E-3772-4B08-B460-83611189A710@xxxxxxxxxxxxxxxx
I connected as said, changed network to private and continue to get
the
same
problem. I notice that I can see the xbox360 at all times but can
only
see
the extender whilst the xbox is trying to load WMC, then it
disappears
and
the xbox says there isnt enough bandwidth.

Ive checked the Event Viewer and the only thing that I can see is
an
Information alert under Application, Event ID 6003, "The winlogon
notification subscriber <TrustedInstaller> was unavailable to
handle
a
critical notification event."

Details:

Event
xmlns="http://schemas.microsoft.com/win/2004/08/events/event";>
- <System>
<Provider Name="Microsoft-Windows-Winlogon"
Guid="{DBE9B383-7CF3-4331-91CC-A3CB16A3B538}"
EventSourceName="Wlclntfy"
/>
<EventID Qualifiers="32768">6003</EventID>
<Version>0</Version>
<Level>4</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2007-08-14T09:38:47.000Z" />
<EventRecordID>1851</EventRecordID>
<Correlation />
<Execution ProcessID="0" ThreadID="0" />
<Channel>Application</Channel>
<Computer>hamo-PC</Computer>
<Security />
</System>
- <EventData>
<Data>TrustedInstaller</Data>
<Binary>D9060000</Binary>
</EventData>
</Event>

"Todd Bowra [MSFT]" wrote:

Please try directly connecting your PC to your Xbox 360 using an
Ethernet
cable (completely bypassing your router) to identify/eliminate
your
router
as the source of the problem. Note that because you are
bypassing
your
home
router, you'll need to manually toggle the network type back to
Home
in
the
Windows Firewall settings when you switch to a direct connection.

Also, check the Application, System, Media Center, and Security
Event
Viewer
logs (right click Computer --> Manage) for any errors
corresponding
to
the
time that you saw this behavior.

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rights.

"Hamo" <Hamo@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:59FDB60F-046A-44B3-8DD2-D4C32AAFB71E@xxxxxxxxxxxxxxxx
Please help! I have connected a 360 to my wireless router via
ethernet,
and
connected the Vista Ultimate PC to the router - also by
ethernet.
The
360
connects fine to the PC and I can stream music and photos.
However,
Media
Centre does not connect. I can check network performance of the
extender
whilst its trying to connect and it only shows one to two bars
in
the
graph.

After a few minutes of trying to connect, the xbox reports that
an
unexpected error occured and that it may be due to bandwidth,
or
the
.

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