Re: Media Centre stalls on Xbox

Does this laptop have a fingerprint reader? If so, do you have VeriSoft
Access Manager installed? Various fingerprint login packages insert an
extra step in the login process that breaks the ability for Extenders to use
their cached credentials to connect to the Media Center PC.

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"Hamo" <Hamo@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:A4DAEA4D-8048-4CD1-A207-A4B3128F55BF@xxxxxxxxxxxxxxxx
The security is Norton Protection Centre, vers: Media SKU: 10746838-IN.
The
only other security is whatever came with Vista (windows firewall not
running
at same time as Norton), and the ASUS finger print scanner. TPM is enabled
although I havent used it for anything.

Ive checked the Event Viewer thoroughly. There is no Event ID 113. In fact
there is nothing in the Media Centre events that correspond to the same
time
stamp.

The only other events that occur at exactly the same time I try to start
the
WMC on the 360:

Event ID 6003 as previously indicated (occurs every time without fail).

Four Security Events occur: 5058, 5061, 5069, 5069. As these all appear as
Audit Success I assume they are not part of the problem.

System events: 1002: 1003, 1004. All are listed as Information Events:
'PnP-X IP Bus Enumerator Service'. They are, respectively:

- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event";>
- <System>
<Provider Name="Microsoft-Windows-IPBusEnum"
Guid="{cd032e15-15ad-4da4-afc6-03bf83516195}" />
<EventID>1002</EventID>
<Version>0</Version>
<Level>4</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x8000000000000010</Keywords>
<TimeCreated SystemTime="2007-08-15T09:40:15.611Z" />
<EventRecordID>8861</EventRecordID>
<Correlation />
<Execution ProcessID="1320" ThreadID="4128" />
<Channel>System</Channel>
<Computer>hamo-PC</Computer>
<Security UserID="S-1-5-18" />
</System>
- <UserData>
- <ErrorData
xmlns:auto-ns3="http://schemas.microsoft.com/win/2004/08/events";
xmlns="http://manifests.microsoft.com/win/2004/08/windows/eventlog";>
<Device>uuid:10000000-0000-0000-0200-00125A794D43</Device>
</ErrorData>
</UserData>
</Event>

<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event";>
- <System>
<Provider Name="Microsoft-Windows-IPBusEnum"
Guid="{cd032e15-15ad-4da4-afc6-03bf83516195}" />
<EventID>1003</EventID>
<Version>0</Version>
<Level>4</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x8000000000000010</Keywords>
<TimeCreated SystemTime="2007-08-15T09:40:15.741Z" />
<EventRecordID>8862</EventRecordID>
<Correlation />
<Execution ProcessID="1320" ThreadID="4128" />
<Channel>System</Channel>
<Computer>hamo-PC</Computer>
<Security UserID="S-1-5-18" />
</System>
- <UserData>
- <ErrorData
xmlns:auto-ns3="http://schemas.microsoft.com/win/2004/08/events";
xmlns="http://manifests.microsoft.com/win/2004/08/windows/eventlog";>
<Device>uuid:20000000-0000-0000-0200-00125A794D43</Device>
</ErrorData>
</UserData>
</Event>

<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event";>
- <System>
<Provider Name="Microsoft-Windows-IPBusEnum"
Guid="{cd032e15-15ad-4da4-afc6-03bf83516195}" />
<EventID>1004</EventID>
<Version>0</Version>
<Level>4</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x8000000000000010</Keywords>
<TimeCreated SystemTime="2007-08-15T09:40:52.294Z" />
<EventRecordID>8863</EventRecordID>
<Correlation />
<Execution ProcessID="1320" ThreadID="1324" />
<Channel>System</Channel>
<Computer>hamo-PC</Computer>
<Security UserID="S-1-5-18" />
</System>
- <UserData>
- <ErrorData
xmlns:auto-ns3="http://schemas.microsoft.com/win/2004/08/events";
xmlns="http://manifests.microsoft.com/win/2004/08/windows/eventlog";>
<Device>uuid:10000000-0000-0000-0200-00125A794D43</Device>
</ErrorData>
</UserData>
</Event>

"Todd Bowra [MSFT]" wrote:

And a few more on top of that:
- What is the make/model of your PC?
- Does your Xbox 360 ever show the Media Center start page before showing
the error message? (it sounds like the answer is no)
- Is there an mcrmgr event ID 113 in the Media Center event log?

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"Todd Bowra [MSFT]" <toddbow@xxxxxxxxxxxxxxxxxxxx> wrote in message
news:%23Kuvret3HHA.3600@xxxxxxxxxxxxxxxxxxxxxxx
One more thing - what firewall/privacy/anti-spyware/anti-virus software
do
you have installed on your PC?

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rights.

"Todd Bowra [MSFT]" <toddbow@xxxxxxxxxxxxxxxxxxxx> wrote in message
news:eqfNCdt3HHA.1484@xxxxxxxxxxxxxxxxxxxxxxx
Double-checking - is this a final copy of Windows Vista or a
pre-release
copy?

Also, does the timecode on the below event perfectly match the time at
which the Xbox did not connect?

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"Hamo" <Hamo@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:0A51FC5E-3772-4B08-B460-83611189A710@xxxxxxxxxxxxxxxx
I connected as said, changed network to private and continue to get
the
same
problem. I notice that I can see the xbox360 at all times but can
only
see
the extender whilst the xbox is trying to load WMC, then it
disappears
and
the xbox says there isnt enough bandwidth.

Ive checked the Event Viewer and the only thing that I can see is an
Information alert under Application, Event ID 6003, "The winlogon
notification subscriber <TrustedInstaller> was unavailable to handle
a
critical notification event."

Details:

Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event";>
- <System>
<Provider Name="Microsoft-Windows-Winlogon"
Guid="{DBE9B383-7CF3-4331-91CC-A3CB16A3B538}"
EventSourceName="Wlclntfy"
/>
<EventID Qualifiers="32768">6003</EventID>
<Version>0</Version>
<Level>4</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2007-08-14T09:38:47.000Z" />
<EventRecordID>1851</EventRecordID>
<Correlation />
<Execution ProcessID="0" ThreadID="0" />
<Channel>Application</Channel>
<Computer>hamo-PC</Computer>
<Security />
</System>
- <EventData>
<Data>TrustedInstaller</Data>
<Binary>D9060000</Binary>
</EventData>
</Event>

"Todd Bowra [MSFT]" wrote:

Please try directly connecting your PC to your Xbox 360 using an
Ethernet
cable (completely bypassing your router) to identify/eliminate your
router
as the source of the problem. Note that because you are bypassing
your
home
router, you'll need to manually toggle the network type back to Home
in
the
Windows Firewall settings when you switch to a direct connection.

Also, check the Application, System, Media Center, and Security
Event
Viewer
logs (right click Computer --> Manage) for any errors corresponding
to
the
time that you saw this behavior.

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rights.

"Hamo" <Hamo@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:59FDB60F-046A-44B3-8DD2-D4C32AAFB71E@xxxxxxxxxxxxxxxx
Please help! I have connected a 360 to my wireless router via
ethernet,
and
connected the Vista Ultimate PC to the router - also by ethernet.
The
360
connects fine to the PC and I can stream music and photos.
However,
Media
Centre does not connect. I can check network performance of the
extender
whilst its trying to connect and it only shows one to two bars in
the
graph.

After a few minutes of trying to connect, the xbox reports that an
unexpected error occured and that it may be due to bandwidth, or
the
PC is
off etc. Obviously none of this sounds correct.

Is there likely to be something on the router settings that is
preventing
the appropriate bandwidth? Its an Open iconnect 625w modem/router,
laptop -
2.2 ghz (core 2 duo), 2 gig ram etc etc (is brand new).

The same problem occurs regardless of firewall on or off.

Any clues?












.

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