Re: Video Error with Xbox 360 Extender
- From: "Todd Bowra [MSFT]" <toddbow@xxxxxxxxxxxxxxxxxxxx>
- Date: Mon, 9 Apr 2007 20:24:16 -0700
Please provide additional details regarding the behavior you see:
- Confirming - TV plays on the PC, but you get video error when you attempt
to play it on your Xbox 360? (for all TV content, both live and recorded)
- Did you check the Application, System, Media Center, and Security Event
Viewer logs? (or just the Media Center log?)
- If you check the Application, System, Media Center, and Security Event
Viewer logs (right click My Computer --> Manage), are there any errors
corresponding to the time that you tried to play TV?
- If you temporarily connect your PC directly to your Xbox 360 using an
Ethernet cable (eliminating your router), does this behavior still occur?
- Does WMV video content play without issue?
- Is this a clean install of Windows Vista, an upgrade on top of Windows XP,
or an upgrade on top of a Windows Vista beta/RC?
- Have you installed any Windows language packs?
- Has this ever worked?
--
This posting is provided "AS IS" with no warranties, and confers no rights.
"Henri" <Henri@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:22268912-3FD8-4DB0-ABC5-1B5AC542F53A@xxxxxxxxxxxxxxxx
It's all fine and well to trash everything already on the machine but I
can't
get some of my software back so this isn't a good solution and I have the
same problem. Surely Microsoft has got to come up with a fix which does
not
involve trashing the current installation of Vista. Has anyone got any
other
solutions I can try ?
"B.Burnett" wrote:
Todd,
I have now resolved this issue with help from Dell Computers. Here is the
solution which I must say is quite drastic:
Step 1: Run the Disk Error Checking Utility in Microsoft® Windows
VistaT.
Automatically fix file system errors
Scan for and attempt recovery of bad sectors
====================================================
Step 2: Reboot the system to Microsoft® Windows VistaT Recovery
Environment (WinRE) and run Startup Repair.
====================================================
Step 3: Roll back your system to factory default settings:
====================================================
As you can imagine this total reinstallation took quite a while and it
was a
good thing I had a good back up system for my data as it obviously
involves
reformatting the HD. I would be interested to know why I had the problem
in
the first place.
Anyway, I guess you will be pleased to hear I'm off your back for now.
However, in response to your other questions. Try searching the internet
for
"Video Error with Xbox 360" in particular look on this site and also
Xbox.com
and The Green Button website. All these have reports about "Video Error"
problems when trying to connect the Xbox to Media Center PC.
"Todd Bowra [MSFT]" wrote:
One more thing - please check the Application, System, and Security
Event
Viewer logs (right click My Computer --> Manage) for any errors
corresponding to the time that you tried to play TV; are there any?
--
This posting is provided "AS IS" with no warranties, and confers no
rights.
"Todd Bowra [MSFT]" <toddbow@xxxxxxxxxxxxxxxxxxxx> wrote in message
news:OgnHK68bHHA.4772@xxxxxxxxxxxxxxxxxxxxxxx
Can you point me to these user reports? If there is an issue with as
broad an impact as you cite, I'd very much like to dig into
it/understand
it (for that matter, I want to understand it even if it's just the
two/three of you).
Given that you are seeing similar behavior, please also provide the
below
information:
- Does TV playback work directly on the PC? Also, are you able to
play
WMV content on your Xbox 360 from within Media Center?
- Is this a clean install of Windows Vista, an upgrade on top of
Windows
XP,
or an upgrade on top of a Windows Vista beta/RC?
- Have you installed any Windows language packs?
- Has this ever worked?
- What is the make/model and driver version of the network card in
your
PC?
- How does your Xbox 360 connect back to your PC? (wired/wireless?)
Please provide information regarding the topology of your home
network and
make/model/firmware version for your home router
--
This posting is provided "AS IS" with no warranties, and confers no
rights.
"BK - Ontario" <BK - Ontario@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in
message
news:48180934-4CA0-4B81-B9C9-4667C4DA3646@xxxxxxxxxxxxxxxx
I have this same problem, and agree based on my research, there is
hundreds
of other Vista/XBox360 users with the same problem. MS needs to
address
this, espically with the noise about their competitors product
working so
well.
"B.Burnett" wrote:
Since posting this question I have noticed that there are numerous
Vista
users with the same or a very similar problem. Some of them were
previously
successfully running their Xbox as an Extender with MC running on a
Windows
XP PC. Now the video files that they were playing won't run from
the PC
running under Vista. It seems pretty obvious to me that the issue
is
probably
within Vista. Unfortunately, nobody at MS seems to have noticed
this and
continue to muddle along trying to put the blame on 3rd party
software &
hardware.
"B.Burnett" wrote:
Can anybody help?. I have setup my Xbox as a Media Center
Extender.
The Media
Center PC is running Windows Vista. I have successfully been able
to
play
Music, display Photographs and run slideshows through the Xbox
Extender.
However, I am unable to get live or recorded TV or Video to play
through the
Xbox. The following message is displayed:
Video Error - Files needed to display video are not installed or
not
working
correctly. Please restart Windows Media Center or restart the
computer.
I have tried restarting both Windows Media Centre and the
computer but
have
had no success.
I'm not sure if this is a connected issue but I get the following
error
message on the PC when I attempt to run live or recorded TV
through
the Media
Centre Extender : Logitech LVPrcSrv Module. Stopped working and
was
closed.
.
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