Re: reporting bug to Microsoft?

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Jason pointed you to the download hotfix for this issue...the affected DLLs
were a part of the Patch Tuesday emergency critical fix for an animated
cursor problem that let bad guys run code. However, no one knew about the
problems this fix caused before about Tuesday (or in my case Wednesday).
I've been pressuring my contacts at MS to make the hotfix itself a critical
update rather than making the user search for a fix.

Dana Cline - MCE MVP

"Cam" <Cam@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:21B10756-DF78-427B-B317-5072CEDAE4E1@xxxxxxxxxxxxxxxx
I have the same problem and also am frustrated on how to get feedback.
Since
last update to XP Media Centre I get the following error message "ILLEGAL
DLL
RELOCASTION: The system DLL user32.dll was relocated in memory. This
application will not run properly. Relocation occurred because the DLL
c/windows/system32/HHCTRL.OXC occupied an address reeserved for windows
system DLL's. The vendor supplying the DLL should be contacted for a new
DLL.
In my sleuthing it turns out the vendor is Microsoft:

File version 5.2.3790.2847; Micorsoft HTML Help Control; Product Name:
HTML
HELP.

This update has affected my desktop and independently, my laptop. I need
a
fix.
--
169Rosedale5292612


"SeanW" wrote:

Using Windows XP Professional, I've found an issue between System32.dll
and
User32.dll in one of Microsoft's most recent updates, it's an Illegal
System
DLL Relocation, similar to the Realtek problems but I've found it to
affect
more programs than Realtek software.

1: File Manager (taken from Windows NT but worked in XP until yesterday)
2: quickstart.exe (a startup service that runs for OpenOffice 2.1)

Other software may be affected too, but I don't know yet. I for one have
had
to use System Restore and trun off autmoatic updates. The performance of
these new patches is really unnaceptable.

Neither program can start because of Illegal System DLL messages
affecting
User32.dll and System32.dll and NONE of the patches offered since then
have
addressed the problem.

If Microsoft is not already aware of this, I want to report it to them.
How
can I do this?


.

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