Re: Trouble in Paradise

Tech-Archive recommends: Repair Windows Errors & Optimize Windows Performance

With a hint that the OP is a newbie, I'd have to add this: do not unplug the video card with power on. In fact, it is best to unplug the computer form the AC power as well, since computers do not normally shut completely down. Like other electronic gear, they keep a small low-power circuit running to respond to external stimuli, such as (for the TV) a remote control or (for the computer) a call on the network.

On 3/27/2007, AllanF posted this:
Hi "Old Man",

I'm so sorry that this is your first experience with computers. You have what is colloquially called a "Blue Screen of Death" (BSOD). It may happen just the once, it may happen all the time or it may happen intermittently. Sometimes the "Stop Error" could be different. If you try to troubleshoot it, you could be pointed in hundreds of different directions from highly technical Knowledge-Base Articles to Increasing your Computer's Wattage.... none of which will definitely solve the problem.

If you are keen to spend some time, here's one suggestion (which could be your very first wild-goose chase). Try unplugging and re-plugging your video adaptor card.

Otherwise, my best advice is to return the computer for a full refund, and consider buying a different Brand of Computer. To prove that you have experienced a BSOD, there will be a minidump file in C:\WINDOWS\Minidump. (The file is unreadable without specialised applications.) You should also have a "Save Dump" Event in your Event Viewer - System log.


"The Old Man" <TheOldMan@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message news:7D680B70-DC79-4C80-A6D9-0BDD792C4965@xxxxxxxxxxxxxxxx
Newbie question.
A1650E HP media center , new 1-8-07
When I got up this morning, this message was up on screen.

A problem has been detected,and windows has been shutdown to prevent
damage to your computer

Technical Information
Stop 0x0000007e - 0x80000003-0xba71c64c- 0xbacf7320-0xbacf701c

***ATAPI. Sys-address BA71c64c base at BA70b000, datestamp 4110764d

Beginning dump of physical memory

---said to Restart computer, but task manager would not come up, the power
button on the front of the computer , would not work, had to UNplug the power
cord.
When I reinserted the power cord, windows came up, and NO problems were
encountered..
Let me add this is my first computer [ had to believe , I know ] at 60 years
old, so my skill level is nil

THANKS



--
Gene E. Bloch (Gino)
letters617blochg3251
(replace the numbers by "at" and "dotcom")


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