Re: Error Code 13: Guide Info Will Not Download
- From: Paul M <PaulM@xxxxxxxxxxxxxxxxxxxxxxxxx>
- Date: Sun, 24 Sep 2006 14:40:02 -0700
I've had exactly the same issue with error code 13.
I've disabled all firewalls I know this as an XP Media Center machine on the
same router will download the guide no problem. I've also disabled all Vista
firewalls and checked that there's no proxys set up in IE. My time synch is
giving my no problems plus I've also tried re-registering it. I've also tried
renaming the EPG folder incase it was corrupted. Nothing has worked and to be
honest it's driving me insane. This is obviously a major bug in Vista MCE.
Does anyone have any more suggestions?
Many Thanks
Paul M UK
"Mr Smiley" wrote:
here is where I am with this issue. I have reregistered the time service.
three times, at first the clock syncs then eventually it registers an error
that indicates an invalid handle. I have also rebuilt the winsock service,
and reregistered BITS. In additon I tried the workaround where the ehome
directory is renamed and MCE successfuly created a new directory. When
setting up the program guide info MCE finds the the correct cable services
for my zip code but hangs when downloading the channel and program info. Any
thoughts?
--
dan w
austin, tx
"Jason Tsang" wrote:
Try re-registering your time service by following these steps...
1. Start->Run cmd.exe
2. net stop w32time
3. w32tm /unregister [ignore error message]
4. w32tm /unregister
5. w32tm /register
6. net start w32time
--
Jason Tsang - Microsoft MVP
Read my blog for the latest in Media Center topics
(and other topics that interest me)
http://jtsang.blogspot.com
More information by me
http://jtsang.mvps.org
http://www.classicsunveiled.com
Find out about the MS MVP Program -
http://mvp.support.microsoft.com/default.aspx
"Mr Smiley" <MrSmiley@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:0A6702ED-6913-4512-832E-68CC37EE54A4@xxxxxxxxxxxxxxxx
There are no settings selected in the proxy tab of the lan settings
window.
Also I had the time sync issue resolved yesterday, today it is giving me
the
invalid handle error message again. I also can not download windows
updates.
The internet connection and firewall can be ruled out as suspects.
--
dan w
austin, tx
"Jason Tsang" wrote:
Do you have any proxy settings set in IE?
If so, try removing them all. Even 'automatically detect settings'.
Do so in the Internet Options Control Panel, Connections tab, Lan
Settings
--
Jason Tsang - Microsoft MVP
Read my blog for the latest in Media Center topics
(and other topics that interest me)
http://jtsang.blogspot.com
More information by me
http://jtsang.mvps.org
http://www.classicsunveiled.com
Find out about the MS MVP Program -
http://mvp.support.microsoft.com/default.aspx
"Mr Smiley" <MrSmiley@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:87852000-9317-4285-A4D7-586A5C252BAF@xxxxxxxxxxxxxxxx
I was able to solve the clock sync issue by resetting the internal clock
process. However the guide info will still not download. The
firewall,
McAfee privacy manager, internet connectivity and system clock can be
ruled
out. Any suggestions? Does Microsoft have a Media center support
line?
--
dan w
austin, tx
"Mr Smiley" wrote:
Thank you for the reply. I saw this post. It identifes clock
sychronization
as a potential source of trouble however it offers no direction
towards a
solution. For some reason my system clock is not in sync with the
internet
time. The time zone is correct and I have tried several clock
servers.
The
message i am getting is that the handle is invalid. Any thoughts?
--
dan w
austin, tx
"Doug Knox MS-MVP" wrote:
See http://blogs.msdn.com/astebner/articles/526231.aspx for tips on
troubleshooting this particular problem.
--
Doug Knox, MS-MVP Windows Media Center\Windows Powered Smart
Display\Security
Win 95/98/Me/XP Tweaks and Fixes
http://www.dougknox.com
--------------------------------
Per user Group Policy Restrictions for XP Home and XP Pro
http://www.dougknox.com/xp/utils/xp_securityconsole.htm
--------------------------------
Please reply only to the newsgroup so all may benefit.
Unsolicited e-mail is not answered.
"Mr Smiley" <MrSmiley@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:4DAD7A80-ED3E-4E86-9795-8D6FCF90DB43@xxxxxxxxxxxxxxxx
I have recently started seeing Error Code 13 when downloading the
guide info.
My internet connection is fine, the error appears with the McAffe
firewall
disabled or enabled, Privacy manager is always disabled. Also my
system
clock will not sync with any of the internet time sources. This
issue
recently appeared, everyting had been working fine since sept. The
event
viewer is full of error messages related to time sync and guide
download.
Any suggestions?
--
dan w
austin, tx
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