Re: Media Guide Missing Informaiton



Hi

While I live close to Mississauga (and Microsoft's office there), I don't
work for Microsoft. Also, I don't have any experience with HDTV and Media
Center.

Sorry about that.

--
Gary Tsang
http://www.gtsang.com

Microsoft MVP - Windows XP Shell/User
http://www.microsoft.com/mvp



"John W." <John W.@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:A5EEFCB7-9BDC-4422-AA8A-AB7EF3C8168D@xxxxxxxxxxxxxxxx
Hi Gary,

I just live around the corner from the MS Canadian HO and previously
noticed
that you're located there supporting MCE - would it be possible to set-up
a
Canadian MCE user group to meet at your facility?

This whole situation regarding sub-channels (particullarly PBS, which is
in
such demand) could be easily solved if MS simply took all channels
contained
the Zap2It listings for a user specified Zip code and put them uniquely in
the master list of channels used by the user to optionally assign a
(Guide)
listing source to a newly added or existing channel.

The Zap2It listing for the Buffalo, NY zip code 14207 contains all of the
required channels (including those for Toronto, Canada).

With soooooo many people requesting proper guide data, couldn't this
simple
change be made?

"Gary Tsang" wrote:

Unfortunately, there's not much of a tracking mechanism in place to see
the
state of your submitted info.
If/when the problem is fixed, you should see it when your EPG data is
refreshed.

--
Gary Tsang
http://www.gtsang.com

Microsoft MVP - Windows XP Shell/User
http://www.microsoft.com/mvp



"Peter" <Peter@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:23BEEB42-7152-490F-B551-F163F7623C15@xxxxxxxxxxxxxxxx
Thanks for the link, I sent the information. Is there any way to track
this
problem? How long does it usually take to correct this type of problem?
Peter

"Doug Knox MS-MVP" wrote:

MS can bring it to the attention of the contractor that actually
provides
the guide data.

http://www.microsoft.com/windowsxp/mediacenter/using/guidesubmit.mspx

--
Doug Knox, MS-MVP Windows Media Center\Windows Powered Smart
Display\Security
Win 95/98/Me/XP Tweaks and Fixes
http://www.dougknox.com
--------------------------------
Per user Group Policy Restrictions for XP Home and XP Pro
http://www.dougknox.com/xp/utils/xp_securityconsole.htm
--------------------------------
Please reply only to the newsgroup so all may benefit.
Unsolicited e-mail is not answered.

"Peter" <Peter@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:E3532DAD-C72A-40F9-990B-0D3E4612557D@xxxxxxxxxxxxxxxx
I live in Boston and have 4 OTA PBS digital sub-channels for which I
do
not
get the proper guide information. The channels show up and display
properly
but the guide infromation is just a copy of the major channel.
Specifically,
I get the correct information for WGBHDT 2.1 but WGBHDT 2.2 is a
copy
of 2.1
and incorrect. The guide for WGBX 44.1 is correct but 44.2, 44.3 and
44.4 is
a copy of 44.1. The correct informaiton is available on
http://tvlistings5.zap2it.com so I don't know why they are incorrect
on
MCE.
I purchased the MCE computer specifically to watch and record the
digital
programs on PBS and I'm very frustrated the I don't have a complete
guide.
Any suggestinos? Is there a way to get Microsoft to correct this?

Thanks
Peter






.



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