Re: linksys extender problem after VPN installation

At this point the best thing to do is to roll back to a system restore point
from before you installed the VPN software. If that's not an option, the
next thing to do is completely refresh your Windows install (which is
decidedly less fun).

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This posting is provided "AS IS" with no warranties, and confers no rights.

"Gloria" <gloriabcastro@xxxxxxx> wrote in message
news:1155386949.003495.183150@xxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
Hi Todd,

I tried both ways (reinstall first, then uninstall and reinstall) and
it didn't work. I still get the same error in the dvcsetup.log

***********************************************************
ERROR
***********************************************************
Failed to start MCRD service.

Thanks,
Gloria

Todd Bowra [MSFT] wrote:
This dll cannot be downloaded on its own, which is why I was hoping you
might have access to a second Media Center PC. This dll is included with
Media Center 2005 Update Rollup 2, so reinstalling this update may get
you
back into working shape. The two options for this are to uninstall it
and
then reinstall it, or to try installing the update again without
uninstalling first. Warning: I've never done this before, so I can't
guarantee that it will work. Warning aside, here are the steps for the
latter option:
1) Go to
http://www.microsoft.com/downloads/details.aspx?familyid=E5DAF37E-E243-4410-BC51-81CF2B56FE6E&displaylang=en
and download Update Rollup 2
2) Install Update Rollup 2

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This posting is provided "AS IS" with no warranties, and confers no
rights.


"Gloria" <gloriabcastro@xxxxxxx> wrote in message
news:1154484453.366580.186580@xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
Hi Todd,

No, I do not have a second PC with Media Center 2005. Can I download
this dll from Microsoft's website?

I understand that there is no guarantee this will work. But I do think
it will be worth a try. My only other option is to start with a fresh
install of Windows, which is alot of work. I have been running Media
Center since October of last year, and I've already had to reinstall
Windows because another piece of software stepped on Media Center,so I
would like to avoid reinstalling Windows if possible.

I love Media Center and the Media Center extender, but I am beginning
to think that Media Center needs to live on a PC that is locked in a
closet and not used by anyone for anything else (but recording and
serving up content to the extender). Its the "boy in the bubble".

Thanks for your help,
Gloria



Todd Bowra [MSFT] wrote:
Do you have access to a second PC with Media Center 2005? If so, you
could
try copying that dll over and then registering it. There are no
guarantees
this will work though as other files might be missing. If you don't
have
access to a second Media Center PC, let me know and we can try
something
else.

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This posting is provided "AS IS" with no warranties, and confers no
rights.


"Gloria" <gloriabcastro@xxxxxxx> wrote in message
news:1154175097.556501.82430@xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
Hi Todd,

Please see my responses to your questions below. Again, thanks for
your help. You are definitely onto the problem here, because the
McrdDeviceTablesvr.dll does not exist on my PC anymore. It must
have
existed before the VPN-1 installation, because this PC has been
hosting
the Media Center Extender since last year!

Thanks,
Gloria


Todd Bowra [MSFT] wrote:
Few additional questions/requests:
- If you look in the Application, System, and Security Event
Viewer
logs
(right click My Computer --> Manage), are there any errors
corresponding
to
the time that you tried to connect? If so, please post them
here.

No errors in Application, System, and Security Event logs at the
time
of the MCE install.

- Do you see McrdDeviceTableSvr.dll in your c:\WINDOWS\eHome\
directory?
If
so, what is its version? (Right click the file, select
Properties,
click
on
the Version tab)

I searched the entire c: drive and McrdDeviceTableSvr.dll does not
exist on my PC

- Attempt to manually register McrdDeviceTableSvr.dll (Start -->
Run -->
"cmd" <enter>, "cd\windows\ehome" <enter>, "regsvr32
McrdDeviceTableSvr.dll"
<enter>)

Skipped this step since the .dll doesn't exist


- Please export your DeviceTable from the registry and post the
contents
(Start --> Run --> "regedit" <enter>, navigate to
HKEY_LOCAL_MACHINE\Software\Microsoft\MediaCenterPeripheral\,
right
click
DeviceTable, select Export, save it as "table.txt" (including
quote
marks)
somewhere you can find it, then open it and copy the contents
into
your
response)

Here are the contents of the device table:

Key Name:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\MediaCenterPeripheral
Class Name: <NO CLASS>
Last Write Time: 7/23/2006 - 8:30 AM
Value 0
Name: Version
Type: REG_SZ
Data: 2.0.0.0

Value 1
Name: InstallDir
Type: REG_SZ
Data: C:\WINDOWS\eHome\

Value 2
Name: ProductCode
Type: REG_SZ
Data: {23FE964A-853B-4176-86D7-9E18B5CA1FC0}

Value 3
Name: BuildVersion
Type: REG_SZ
Data: 5.1.2700.2180

Value 4
Name: SKU
Type: REG_DWORD
Data: 0x0


Key Name:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\MediaCenterPeripheral\DeviceTable
Class Name: <NO CLASS>
Last Write Time: 7/25/2006 - 11:29 PM
Value 0
Name: HostID
Type: REG_SZ
Data: {101F8DDB-58F8-4CF5-BDFC-C00513E5080B}

Value 1
Name: DefaultPCDiscnActn
Type: REG_DWORD
Data: 0x4

Value 2
Name: TotalSessions
Type: REG_DWORD
Data: 0x5

Value 3
Name: InOOBE
Type: REG_DWORD
Data: 0x0

Value 4
Name: DevDiscBalloon
Type: REG_DWORD
Data: 0x0



- Is the user account that you are attempting to
install/configure
your
Extender from an Administrator?

Yes, the account I am using is an administrator.

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This posting is provided "AS IS" with no warranties, and confers
no
rights.


"Gloria" <gloriabcastro@xxxxxxx> wrote in message
news:1153885187.636122.173130@xxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
Hi Todd,

Sorry if I am not being clear about the series of events.

I redid the same steps just to make sure that the machine
reboot
did
not turn off the MCRD service (even though it is set to
automatic
start
in the services menu).

1. I typed net start mcrdsvc at DOS command prompt. The
message
was
----> 'The Media Center Extender Service service was started
successfully

2. Ran the LinkSys Extender Setup software on the MCE PC.

3. Setup aborted with vague error message 'The setup for the
Media
Center Extender was not sucessful.....'

There was no machine reboot involved this time in this series
of
steps
that I described above. It looks like the setup script shuts
down
the
MCRD service (which I started manually), and then fails (com
object is
either not valid or not registered) when it tries to restart
it.

Obviously, MCRD service exists and must be valid if I was able
to
start
it sucessfully by running it manually from the DOS command
prompt.

What does 'not registered' mean in the context of this error
message?
Is the CLSID of the com object not the MCRD service that the
script is
looking for?

The full text of the dvcsetup.log follows.

Thanks for your help!

***********************************************************
Tuesday, 25 July 2006 23:10:46
***********************************************************
11:10:46 PM : Checking only instance of installer.
11:10:46 PM : CmdLine: Installing.
11:10:46 PM : CmdLine: SKU type passed in via cmdline:
SubDesktop
11:10:46 PM : Verifying EULA is present.
11:10:46 PM : Verifying Privacy Policy is present.
11:10:46 PM : Verifying user is Administrator.
11:10:46 PM : Verifying MCE version.
11:10:46 PM : Verifying NIC is present.
11:10:46 PM : Checking if Media Center First Run has been
completed.
11:10:46 PM : Start conditions met.
11:11:00 PM : Loading EULA from: E:\MCRDInstaller\..\Eula.txt
11:11:03 PM : Stopping MCRD service.
11:11:05 PM : MCRD service has been stopped.
11:11:05 PM : Checking available disk space.
11:11:07 PM : Disk space verification succeeded.
11:11:07 PM : Starting install.
11:11:07 PM : Logging off affiliated devices.
11:11:07 PM : Starting MSIExec to do install: /I
"E:\MCRDInstaller\ehd.msi" /q /L*v+ "C:\WINDOWS\ehd_msi.log"
REINSTALL=ALL REINSTALLMODE=veums
11:11:28 PM : MSI install succeeded: No reboot required.
11:11:28 PM : Starting the MCRD service.
***********************************************************
ERROR
***********************************************************
Failed to Start the service. Exception: COM object with CLSID
{766925DE-D226-4E70-B0DF-AC9BECB0FEA7} is either not valid or
not
registered.
11:11:28 PM : Updating TS Event Log.
11:11:28 PM : Setting the MAX supported bitrate to 6MB.
11:11:28 PM : Detecting configured tuners...
11:11:28 PM : Found 2 tuners.
11:11:28 PM : Determining if tuner is in use...
11:11:28 PM : Getting tuner ID...
11:11:28 PM : Tuner f4828f7c-fe3b-42ab-ad58-9b47a6e21e1e is
FREE.
11:11:28 PM : Acquiring tuner.
11:11:28 PM : Tuner acquired.
11:11:28 PM : Determining if tuner is in use...
WARNING: Cannot determine if tuner is in use. Error =
System.NullReferenceException: Object reference not set to an
instance
of an object.
at MCRDConn.ProgressPage.Install()
11:11:28 PM : Acquiring tuner.
WARNING: Unable to acquire tuner : IRecorderInfo is null!
11:11:28 PM : SetMaxBitRateLimit : 6000000
11:11:28 PM : MAX supported bitrate has been set to 6MB.
11:11:29 PM : Turning on the InOOBE flag.
WARNING: Error turning on the InOOBE flag.
11:11:29 PM : Starting MCRD service.
***********************************************************
ERROR
***********************************************************
Failed to start MCRD service.
11:11:32 PM : Checking for cancelled affiliation...
11:11:32 PM : Turning off the InOOBE flag.
WARNING: Error turning off the InOOBE flag.
11:11:32 PM : Exiting


Thanks,
Gloria





Todd Bowra [MSFT] wrote:
Did you start the service again after rebooting, or did setup
resume
before
you had a chance to do so?

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This posting is provided "AS IS" with no warranties, and
confers
no
rights.


"Gloria" <gloriabcastro@xxxxxxx> wrote in message
news:1153793693.971225.28820@xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
Hi Todd,

Thanks for your quick response!

I ran the net start command and the service started
successfully.
I
reran the MCE setup and after it asked for a machine
reboot,
the
setup
aborted again - but the dvccon log is slightly different.
Instead of
saying it cannot start the MCRD service, it says it cannot
enable
MCRD.
Is it possible that I have re-register the DLL?

Here is the log:


***********************************************************
Monday, 24 July 2006 21:55:33
***********************************************************
9:55:33 PM : Checking only instance of installer.

9:55:33 PM : CmdLine: Installing.

9:55:33 PM : CmdLine: SKU type passed in via cmdline:
SubDesktop

9:55:33 PM : Verifying EULA is present.

9:55:33 PM : Verifying Privacy Policy is present.

9:55:33 PM : Verifying user is Administrator.

9:55:34 PM : Verifying MCE version.

9:55:34 PM : Verifying NIC is present.

9:55:34 PM : Checking if Media Center First Run has been
completed.

9:55:34 PM : Start conditions met.

9:55:45 PM : Loading EULA from:
E:\MCRDInstaller\..\Eula.txt

9:55:49 PM : Stopping MCRD service.

9:55:50 PM : MCRD service has been stopped.

9:55:50 PM : Checking available disk space.

9:55:53 PM : Disk space verification succeeded.

9:55:53 PM : Starting install.

9:55:53 PM : Logging off affiliated devices.

9:55:53 PM : Starting MSIExec to do install: /I
"E:\MCRDInstaller\ehd.msi" /q /L*v+
"C:\WINDOWS\ehd_msi.log"
REINSTALL=ALL REINSTALLMODE=veums

9:56:36 PM : MSI install succeeded: Requires reboot.

9:56:36 PM : Enabling the MCRD service.

***********************************************************
ERROR
***********************************************************
Failed to Enable the service. Exception: COM object with
CLSID
{766925DE-D226-4E70-B0DF-AC9BECB0FEA7} is either not valid
or
not
registered.

9:56:36 PM : Updating TS Event Log.

9:56:36 PM : Setting the MAX supported bitrate to 6MB.

9:56:36 PM : Detecting configured tuners...

9:56:36 PM : Found 2 tuners.

9:56:36 PM : Determining if tuner is in use...

9:56:36 PM : Getting tuner ID...



Todd Bowra [MSFT] wrote:
It looks like the MCX service isn't starting properly.

Please reboot your PC, open a command prompt (Start -->
Run -->
"cmd"
<enter>) and type "net start mcrdsvc" <enter>. Does the
service
start
or do
you get an error? If you get an error, please post the
full
text.

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This posting is provided "AS IS" with no warranties, and
confers
no
rights.


"Gloria" <gloriabcastro@xxxxxxx> wrote in message
news:1153658589.782892.127080@xxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
Hello,

I have been using MCE 2005 and a LinkSys Media Center
Extender
for
about 9 months. I recently installed Checkpoint VPN-1
SecureRemote
client software on my MCE PC and my Media Center
Extender
will
not
connect. I know that VPN-1 has a firewall built into
it,
and
it
is
probably automatically disconnecting the remote desktop
user
for
the
Media Center extender. I've disabled VPN-1 at startup
and
I've
set
Fast User Switching to automatic in Windows Services.
I
set
MCRD
service to automatic as well.

Any help is appreicated!
- Gloria

Here is my dvcConn.log file:


***********************************************************
Sunday, 23 July 2006 08:33:43

***********************************************************
8:33:43 AM : Checking only instance of installer.

8:33:43 AM : CmdLine: Installing.

8:33:43 AM : CmdLine: SKU type passed in via cmdline:
SubDesktop

8:33:43 AM : Verifying EULA is present.

8:33:43 AM : Verifying Privacy Policy is present.

8:33:43 AM : Verifying user is Administrator.

8:33:43 AM : Verifying MCE version.

8:33:43 AM : Verifying NIC is present.

8:33:43 AM : Checking if Media Center First Run has
been
completed.

8:33:43 AM : Start conditions met.

8:33:48 AM : Loading EULA from:
E:\MCRDInstaller\..\Eula.txt

8:33:51 AM : Stopping MCRD service.

8:33:52 AM : MCRD service has been stopped.

8:33:52 AM : Checking available disk space.

8:33:52 AM : Disk space verification succeeded.

8:33:52 AM : Starting install.

8:33:52 AM : Logging off affiliated devices.

8:33:52 AM : Starting MSIExec to do install: /I
"E:\MCRDInstaller\ehd.msi" /q /L*v+
"C:\WINDOWS\ehd_msi.log"
REINSTALL=ALL REINSTALLMODE=veums

8:33:57 AM : MSI install succeeded: No reboot required.

8:33:57 AM : Starting the MCRD service.


***********************************************************
ERROR

***********************************************************
Failed to Start the service. Exception: COM object with
CLSID
{766925DE-D226-4E70-B0DF-AC9BECB0FEA7} is either not
valid
or
not
registered.

8:33:57 AM : Updating TS Event Log.

8:33:57 AM : Setting the MAX supported bitrate to 6MB.

8:33:57 AM : Detecting configured tuners...

8:33:57 AM : Found 2 tuners.

8:33:57 AM : Determining if tuner is in use...

8:33:57 AM : Getting tuner ID...

8:33:57 AM : Tuner f4828f7c-fe3b-42ab-ad58-9b47a6e21e1e
is
FREE.

8:33:57 AM : Acquiring tuner.

8:33:57 AM : Tuner acquired.

8:33:57 AM : Determining if tuner is in use...

WARNING: Cannot determine if tuner is in use. Error =
System.NullReferenceException: Object reference not set
to
an
instance
of an object.
at MCRDConn.ProgressPage.Install()

8:33:57 AM : Acquiring tuner.

WARNING: Unable to acquire tuner : IRecorderInfo is
null!

8:33:57 AM : SetMaxBitRateLimit : 6000000

8:33:57 AM : MAX supported bitrate has been set to 6MB.

8:33:57 AM : Turning on the InOOBE flag.

WARNING: Error turning on the InOOBE flag.

8:33:57 AM : Starting MCRD service.


***********************************************************
ERROR

***********************************************************
Failed to start MCRD service.

8:34:01 AM : Checking for cancelled affiliation...

8:34:01 AM : Turning off the InOOBE flag.

WARNING: Error turning off the InOOBE flag.

8:34:01 AM : Exiting








.

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