Re: Suddenly, XP fails to recognize my optical drives

Tech-Archive recommends: Fix windows errors by optimizing your registry


I have been having exactly the same problem. Both my DVD Rom and DCD/RW
suddenly stopped being recognized. I get the yellow exclamationn mark and an
error that states "Windows cannot load the device driver for this hardware.
The driver may be corrupted or missing. (Code 39)".
I have removed and reinstalled both devices, checked the cables, replaced
the driver files listed in the device manager with versions extracted from
SP2 cab files. I tried all of the suggestions lsited here and some otehr
foudn in Microsft knowledge base, but the error still persists. Any disk
inserted is not recognized, even though the NEro Info tool lists all the
correct infomation for both devices ( Benq DW1620 on HCL list, and
HL-DT-ST-DVD-ROM gdr8162B). both also have the most current firmware I can
find. Up until about a month ago, both were fully recognized and working and
I can think of no significant changes to Windows since then other than
regular updates. About the only thing I can think to try now is to
completely reinstall Windows which is a last resort.
James Macked
"Gary Tsang" wrote:

See what the error codes on your optical drive entries are..

If they match the information below, the fix is also mentioned below

Goto http://aumha.org/win5/a/xpcd.php#problems
See the second "problem" (read the caveats)
Run the provided registry patch

That should fix your problem (basically, a filter driver is missing or
non-operational, the registry patch will delete the filter drivers
references for your cdrom(s))


Basically, the reg file from above carries out the steps displayed at this
website


CD-ROM Drive or DVD-ROM Drive Missing After You Install Windows XP
http://support.microsoft.com/default.aspx?scid=kb;en-us;320553

CD-ROM Access Is Missing and Messages Cite Error Code 31, Code 32, Code 19,
or Code 39 After You Remove Easy CD Creator in Windows XP
http://support.microsoft.com/default.aspx?scid=kb;en-us;314060


(It'll fix code 41 errors too as per the contents of the last kb article)

--
Gary Tsang
Microsoft MVP - Windows XP Shell/User
http://www.microsoft.com/mvp


"Robert Boyd" <RobertBoyd@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:E4BB96BB-9A4F-43FA-AA17-64E78EBD22CF@xxxxxxxxxxxxxxxx
This problem has me between a rock and a hard place! In "MyComputer",
neither
the DVD+RW nor the CD-RW drive is listed or recognized. Naturally nothing
plays when I load a DVD or a CD. In "Device Manager", both show up with
large
yellow question marks, but nothing in "properties" suggests there is
anything
wrong.

I am certain many of you will have already anticipated that at one point
or
another in my trouble-shooting efforts, I was instructed to re-load he
original applications, etc. This was predictable, because, of course,
there
is NO WAY to reload anythin from a CD or DVD!!!

System Recovery (or is it System Restore? - I get them mixed up) will
gladly
take me back in time to when everything seemed to work optimally --
everything, that is, except for the optical drives!

I am faced with having to re-virginize the beast, but that involves a
L-O-N-G drawn-out process of trying to save all previously un-backed-up
work
to 3-1/2 floppies. I've got about 500 of them -- I hope that will be
enough!
But then, I ask myself: once I've backed-up my files, how do I
re-virginize
without a CD-ROM drive in which to place the 10-CD set of System Recovery
disks?

Trust me - since installing XP for the first time two years ago, I have
definitely spent more time reading books, articles, FAQs, etc. than
surfing.
(Oh, how I yearn for the good old days of Windows 98, when one only had to
worry about system crashes twice a day and recovery from cataclysmic
system
melt-downs was only a once-in-five-or-six-months sort of thing!



.

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