Re: VideoRedo

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If their support people were all that great, I'd have bought their
product.

When the product worked, it was lovely. I really wanted it to work,
because when it did, it was just what I needed.

What annoyed me was how they bailed after a few e-mail messages and
left me with a trial version of their software that wasted a LOT of my
time trying to get it to work.

What would YOU do in the same situation? Would you keep trying to get
them to answer you and to solve their product's problem? Or would you
get fed up and just go somewhere else?

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