Re: More than a month later, my Xbox 360 still won't connect to my

Gabriel,
We will need to take all other networking components out of the mix in
order to really pin down the issue.

Please take the following steps

1. Download the install program (XboxMCELite-ENU.exe) to a local location on
the MCE PC from www.xbox.com/pcsetup
2. Connect the MCE PC and Xbox 360 directly into eachother using a normal
Ethernet cable. (a regular Ethernet cable is fine - the Xbox will
automatically switch into cross-over mode) When the Xbox 360 and PC are
connected directly they will both receive an autonet address (169.254.x.x)
2. Please start the network trace on the MCE PC using the netmon.exe
3. Start the setup exe from the MCE PC. When you attempt to retrieve the
setup key from the Xbox 360 will give you a message that the network
connection was not available and ask if you would like to continue. Please
choose the option to continue.
3. Complete the setup process.
4. Stop the netmon trace
5. Export the MediaCenterPeripheralKey as you did before.
(HKEY_Local_Machine\software\Microsoft\MediaCenterPeripheral)
6. Gather the DVCCONN.log and DVCSETUP.logs from %windir%

Send all to msft_mcx at hotmail

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"Gabriel" <Gabriel@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:2F12B233-9829-4DDF-95FF-311F333A77CC@xxxxxxxxxxxxxxxx
The trace was taken from the MCEPC, and both the 360 and PC were plugged
into
the Westell Versalink router/dsl modem.

Unfortunately I haven't had the chance to try another NIC yet.

I really appreciate the continued support.

"Jenelle Coberly [MSFT]" wrote:

I have re-reviewed the trace with the address detail you provided and
confirmed that the Xbox 360 is sending out the discovery packets but the
Media Center is not replying. In fact there is only one packet sent from
the
MCEPC captured in this trace.

Was the network trace taken from the MCEPC?
At the time the trace was taken, was the MCEPC and Xbox 360 plugged into
a
router or hub?
Have you has a chance to attempt this with another NIC in the MCEPC?

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"Gabriel" <Gabriel@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:16617BB5-AD2C-4F35-905F-83BB0E70F7E5@xxxxxxxxxxxxxxxx
Actually the Xbox 360 is 192.168.1.47, and my MCE PC is still
192.168.1.45.

I don't have a spare NIC but I wouldn't mind purchasing one for testing
purposes.

Jason, I will install the update and report back.

Thanks for the suggestions.

"Jenelle Coberly [MSFT]" wrote:

Gabe,
According to your logs the Media Center PC address has changed
since
your
last report to 192.168.1.47. Is this correct?
If so the Media Center is sending out the UDP/SSDP packets to discover
the
Xbox 360 but is not recieving a reply. Your registry does not show any
device data which means that it has not seen the Xbox 360 on the
network.
I
also saw other traffic coming from other devices on the network.
(particularly 192.168.1.45) Which acorrding to your previous post is
the
Media Center PC. There are no other devices that show up in the trace.

Please validate the addresses and provide clarity of what is on the
network
when the trace was taken.
Recommendations:
If you have a spare PCI network card, please install on the MCE PC,
disable
the Realtek RTL8169/8110 and attempt to connect again.

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"Gabriel" <Gabriel@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:34B72F97-D5C3-4CD0-B8AD-8433AC090CC3@xxxxxxxxxxxxxxxx
The information has been sent.

"Jenelle Coberly [MSFT]" wrote:

Gabe,
Your reg file was blocked and Trace file was corrupt. The tool
that
I
directed you to earlier at analogx.com does not appear to be
working
correctly. All the traces that we are receiving are un-
readable. Please download and use the NETCAP MS Support Tool to
gather
your
trace. I have provided the instructions below.

Please also export the media center extender specific entries of
your
registry, save them as a txt file, and send it in.

Thanks
Jenelle Coberly


NETCAP
1. Install the Windows XP Service Pack 2 Support Tools from the
following link
http://www.microsoft.com/downloads/details.aspx?FamilyId=49AE8576-9BB9-4126-
9761-BA8011FABF38&displaylang=en

2. Once installed, open a cmd window and change active directory to
the
Support Tools directory
3. Start the network capture using "netcap.exe". The /n: parameter
specifies
which network interface should be monitored. To discover the
network
interfaces on your machine type "netcap /?" The interfaces will be
listed
at
the end to the executables help details.

Example: C:\Program Files\ Support Tools>netcap /n:1

4. Conduct the steps to repro the problem you are seeing. Once
complete
return back to the command window and hit the space bar.
5. Send the file created

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"Gabriel" <Gabriel@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:E1B9074B-62DB-405A-8A0C-AF59897A542C@xxxxxxxxxxxxxxxx
My information is sent.

I apologize for the delay.

"Jenelle Coberly [MSFT]" wrote:

This is very strange. Looks like we will have to really dig into
to
discover
this issue.

Can you please both get a network trace and provide the export
the
media
center extender specific entries of your registry. Please send
both
of
these
to
msft_mcx at hotmail

Instructions for sending a network capture are as follows:
1) download and install
http://www.analogx.com/contents/download/network/pmon.htm
(freeware)
on
your
Media Center PC that's experiencing the problem
2) go to the Windows desktop, Start menu, Programs, AnalogX,
PacketMon
folder and start the "PacketMon" program
3) press the "Start" button in the upper-right corner of
PacketMon
4) go through the setup on the Media Center and Xbo 360 to
reproduce
the
problem
6) on the Media Center PC, press the "Stop" button on PacketMon
7) go to the "File" menu of PacketMon and "Save As..." to a CSV
file
on
your
machine
8) send the CSV file

Please complete the following to export the Media Center
Extender
registry
keys

1. Run regedit
2. Navigate to
HKEY_Local_Machine\software\Microsoft\MediaCenterPeripheral
3. Right click on MediaCenterPeripheral and select Export.
4. Save the file type as Txt.

Thank You

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"Aryn" <Aryn@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:5FACA5FB-6EBA-4613-B98C-58C6DC466ABF@xxxxxxxxxxxxxxxx
I'm having the exact same problem as described... in the setup
I
see
that it's saying 'Verifying Setup Key...' for a few seconds,
then
goes
to the 'Xbox 360 Not Found' screen. Xbox live and Media
Connect
work
just fine... not Media Center...

Setup:
Windows Media Center edition w/ Rollup 2
.NET 1.1 w/ SP1
D-Link 624 Router (with live certified firmware)
NO firewalls are enabled (or have ever been installed)

The following is a snippet from c:\windows\DvcConn.log

---cut---

7:46:09 PM : Searching device table for unaffiliated bobsleds.

7:46:09 PM : Found 1 matching device(s).

7:46:09 PM : Found a device matching the security code. DVCID
=
{00000000-0000-0000-0200-00125A3B1AC9}

7:46:10 PM : Sanity Check : Making sure device is not already
affiliated with this PC.

7:46:10 PM : Starting affiliation.

***********************************************************
ERROR
***********************************************************
Timed out waiting for affiliation status.

7:46:54 PM : Cancel confirmed by user.

7:46:54 PM : Resetting the device table entry to a clean
state.

7:46:54 PM : Turning off the InOOBE flag.

7:46:54 PM : Exiting

---cut---

I can also verify that both the SSDP Discovery Service and
the Universal Plug and Play Device Host service are running.

I've been attempting to get this thing to work since launch.
Any
ideas?


"Gabriel" wrote:

The services.msc list is sent.

I reviewed my eventvwr and didn't see anything out of the
ordinary.
Should
I be looking for a specific log?

"Jenelle Coberly [MSFT]" wrote:

Gabriel,
Please run services.msc once more and export the list of
services
currently running on your Media Center PC

To export complete the following:
- right click on services and select "Export List..."
- save as a tab delimited text file

email this text file to msft_mcx at hotmail for review

Please also review your eventvwr messages logged at the
time
of
install
and
report any messages you recieved.

Thanks

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"Gabriel" <Gabriel@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in
message
news:2BB86C2F-7D85-4F54-81B7-3A6E7F857AE7@xxxxxxxxxxxxxxxx
I turned the Windows Firewall off completely during the
attempts.

"Jenelle Coberly [MSFT]" wrote:

Gabriel,

Please review the Windows Firewall settings and see if
the
option
to
"Don't
allow exceptions" is currently enabled. If this is
enabled
please
disable
and attempt setup again.

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"Gabriel" <Gabriel@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in
message
news:7AA5460F-E7AD-4F41-9765-FF4E23D07799@xxxxxxxxxxxxxxxx
- I only use Windows Firewall
- My only antivirus is NOD32, and I was not able to
connect
with
NOD32
uninstalled.
- I do not have other third-party privacy, security
center,
or
intrusion
detection installed.
- I do not have an Nvidia motherboard chipset.
- SSDP and UPnP services are running.

Connecting my Xbox 360 directly to my MCE PC and
following
your
directions
did not work.



.