Re: More than a month later, my Xbox 360 still won't connect to my MCE
- From: "Todd Bowra [MSFT]" <toddbow@xxxxxxxxxxxxxxxxxxxx>
- Date: Wed, 11 Jan 2006 10:10:54 -0800
I found what I believe is the thread you're referring to. Recapping what I
can parse out of that thread:
- Your only firewall software is the Windows Firewall; you do not have any
third-party firewall software
- Your only antivirus/antispyware utilities are NOD32 and Spy Sweeper; also,
you were not able to connect with NOD32 uninstalled (not just disabled)
- You do not have any additional third-party privacy, security center, or
intrustion detection software installed on your PC
Please confirm whether this is accurate. If it is, I have a few additional
questions/things to check:
- Do you have an Nvidia motherboard chipset (which offers hardware firewall
capabilities) in your Media Center PC?
- Open a command window, type "netsh" <enter>, "winsock" <enter>, "show
helper" <enter>, then paste the output here
- Run services.msc and check the status of the SSDP Discovery Service and
the Universal Plug and Play Device Host service (are they running?)
- Temporarily connect your Xbox 360 directly to your PC using an Ethernet
cable to bypass your home router and start fresh (to confirm if the issue is
due to your network hardware):
.. First, do the following on your Media Center PC:
.. 0) Go to www.xbox.com/pcsetup and re-download the Media Center
Extender software
.. 1) Uninstall the Media Center Extender software by going to Add/Remove
Programs under the Windows Control Panel
.. 2) Delete the DvcConn.log and DvcSetup.log files from c:\windows on
your Media Center PC
.. 3) Reboot your PC
.. Next, do the following on your Xbox 360:
.. 1) Go to the Xbox 360 dashboard-->System blade (purple
area)-->Computers-->Windows Media Center and choose "Disconnect"
.. 2) Back out to the top-level of the dashboard, go to the Media blade
(blue area), select Windows Media Center and continue forward
.. to get a new 8-digit code; write this code down
.. Finally, return to your PC and do the following:
.. 1) Install the MCX software and when prompted, type in the 8-digit
setup key you wrote down above
If you run into issues, please post the following:
- the contents of the new DvcConn.log and DvcSetup.log files
- the exact text of any error messages displayed on your PC and on your
Xbox 360
- the IP address of your Xbox 360
- the results of an ipconfig /all from your PC (paste in everything it
displays)
- the results from checking for winsock helpers (paste in everything it
displays)
- info regarding whether the SSDP and UPnP services are running
--
This posting is provided "AS IS" with no warranties, and confers no rights.
"Gabriel" <Gabriel@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:579715F8-E2A0-48FB-A3C8-3ACEED4B80D2@xxxxxxxxxxxxxxxx
> I was receiving help from Rob Lehew [MSFT] and b Bowman when they both
> simultaneously gave up on the problem.
>
> I don't understand their motive, but I do understand that my problem isn't
> fixed.
>
> Let's recap:
>
> My MCE computer is home built, and both it and the Xbox 360 are wired to a
> Westell Versalink 327w:
>
> Model Number B90-327W15-06
> Serial Number 05B403716504
> Software Version VER:03.02.01
> Software Model 4 Port Gateway
> Description WireSpeed Data Gateway
> Boot Loader VER:03.02.00a
> Configuration 096-900096-00A
>
> Port forwarding, purchasing an alternate router and turning off the
> Versalink's routing capability, disabling all start up apps, uninstalling
> NOD32, and uninstalling Nintendo's USB connector did fix the problem.
>
> After attempting said solutions all help ceased entirely.
>
> When running the installation, my MCE PC will begin looking for the Xbox
> 360. After a small amount of time it will say it failed to find it. The
> Xbox 360 and MCE PC fail to communicate any information between each
other.
>
> My network configuration:
>
> Host Name . . . . . . . . . . . . : ender
> Primary Dns Suffix . . . . . . . :
> Node Type . . . . . . . . . . . . : Unknown
> IP Routing Enabled. . . . . . . . : No
> WINS Proxy Enabled. . . . . . . . : No
> DNS Suffix Search List. . . . . . : myhome.westell.com
>
> Ethernet adapter Local Area Connection:
>
> Connection-specific DNS Suffix . : myhome.westell.com
> Description . . . . . . . . . . . : Realtek RTL8169/8110 Family
> Gigabit
> Ethernet NIC
> Physical Address. . . . . . . . . : 00-0C-76-E7-80-94
> Dhcp Enabled. . . . . . . . . . . : Yes
> Autoconfiguration Enabled . . . . : Yes
> IP Address. . . . . . . . . . . . : 192.168.1.45
> Subnet Mask . . . . . . . . . . . : 255.255.255.0
> Default Gateway . . . . . . . . . : 192.168.1.1
> DHCP Server . . . . . . . . . . . : 192.168.1.1
> DNS Servers . . . . . . . . . . . : 192.168.1.1
> 192.168.1.1
> Lease Obtained. . . . . . . . . . : Tuesday, January 10, 2006
> 10:41:21 P
> M
> Lease Expires . . . . . . . . . . : Wednesday, January 11, 2006
> 10:41:21
> PM
>
> I figured this was a software related issue and Microsoft would end up
> releasing a patch in the future, however it's been over a month and
there's
> been no news of an update.
>
> Thanks in advance for ANY support and advice anyone can offer.
.
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