Re: Microsoft, please, a solution for the STB!!!!!!!
- From: "Terry" <Terry@xxxxxxxxxxxxxxxxxxxxxxxxx>
- Date: Mon, 9 Jan 2006 02:51:02 -0800
Ed,
I have indeed looked at www.redremote.co.uk. I have also emailed them and
the reply was
This problem is due to a bug in MCE, and there is no fix for it at the
moment. I can only suggest you pester your MCE supplier as MS are only likely
to fix it of they get enough complaints.
But thnks for pointing this out!
"Ed Rich [MSFT]" wrote:
> Hi Terry,
>
> Have you looked at http://www.redremote.co.uk/mce.html
>
>
> --
> Ed Rich [MSFT]
> edrich@xxxxxxxxxxxxxxxxxxxx
>
> This posting is provided "AS IS" with no warranties, and confers no rights.
>
>
>
>
> "Terry" <Terry@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
> news:B68D7ECD-DDB8-4B92-AA71-A024EDB41159@xxxxxxxxxxxxxxxx
> > Ed,
> >
> > I am having the same issue, with in the UK with NTL Samsung SMT-2100C.
> > When two consecutive numbers are the same MCE doesn't change the channel.
> > The only information I can find from Microsoft Knowledge base is due to a
> > timing issue - I did try reg hacks but they were unsucessful. After much
> > searching on the net I discovered that I am by no means the only person
> > with
> > this issue . It appears to be a toggle bit that is NOT sent from MCE IR
> > Blaster. I configured the remote as NTL - C1060 this works of any number
> > that is not repeated for exampl 51 will work but 55 will change to channel
> > 5.
> >
> >
> > I did also tried to use learning remote keys via MCE Setup however, when
> > you
> > press and Hold 0 the first time the system then asks you to confirm the
> > key
> > press by pressing again, this of course doesn't work as it sees a
> > different
> > code the next time around (due to the toggle bit). So you end up with
> > MCE
> > asking for you to press 0 again, and again and again..............
> >
> > It would be great if Microsoft could sort this out, I understand that the
> > issue is complex as there are many different boxes out there, but from our
> > point of view we paid good money out and rightly expect it to work.
> > Incidently, TIVO had the same issue and they have resolved it, and also a
> > number of All in One Learning remotes have the same issue when dealing
> > with
> > these STBs, so it is not down to a timing issue and Microsoft are not the
> > only ones that have the issue!
> >
> > Do you think it would be hard for Microsoft to change the MCE Learning to
> > detect the toggle of the remote?
> >
> > "Ed Rich [MSFT]" wrote:
> >
> >> Your points are well taken. MCE 2005 only recently became available in
> >> Spain. What you are seeing is the daunting task of dealing with
> >> dis-similar
> >> TV systems throughout the world. This is not me making excuses, these are
> >> the problems that the Windows TV team face on a daily basis. We (the
> >> eHome
> >> team) are working on making this better but it will take time. Since we
> >> are
> >> both a PC and a platform , we must design our product to work for the
> >> broadest audience and don't have the advantage that a dedicated STB
> >> (read:
> >> Closed System/BlackBox) has where each feature is discreetly handled in a
> >> firmware chip or software. While I can't discuss forward looking
> >> activities
> >> of the team in detail, I can tell you that
> >>
> >> 1) The team is aware of these issues intends to address them in the best
> >> way
> >> possible.
> >> 2) Evolving an open platform for TV on a PC takes time. We have been
> >> releasing code every year for the last 4 years and each release is
> >> solving
> >> more and more of the TV platform related issues.
> >> 3) MCE was released to a total of 33 countries in 2005 (up from 13 in
> >> 2004)
> >> based on the continual requests from customer and our local Microsoft
> >> subsidiaries on behalf of customers and partners. In order to accommodate
> >> this (also considering MCE is used for more than the TV experience)
> >> certain
> >> tradeoffs had to be made to meet the schedule. TV features take the
> >> longest
> >> to implement so the tradeoffs are more obvious to you the
> >> customer/consumer.
> >>
> >> I am giving you honest answers within the constraints of my being a
> >> Microsoft employee. Feel free to ask any long time user of this forum
> >> about
> >> the honesty/consistency of my responses.
> >>
> >> I hope you remain a fan and use of MCE while we continue to evolve it and
> >> solve those more complex issue in the TV space.
> >>
> >> Regards,
> >>
> >> --
> >> Ed Rich [MSFT]
> >> edrich@xxxxxxxxxxxxxxxxxxxx
> >>
> >> This posting is provided "AS IS" with no warranties, and confers no
> >> rights.
> >>
> >>
> >>
> >>
> >> "Spanish Main" <SpanishMain@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
> >> news:41128E09-E2A9-4A1F-969B-6935DDC1F356@xxxxxxxxxxxxxxxx
> >> >I thinks this is not a solution for all the places. Here in Spain, we
> >> >can
> >> > access to the payTV only for one way, satellite , and you need the
> >> > subscription card from the company of the TV services... here you cant
> >> > choose
> >> > the STB... always is the same, the STB from the TV company... and
> >> > here,
> >> > in
> >> > Spain all the systems have the same problem.. not me. And here it´s
> >> > normal
> >> > no
> >> > get this kind of TV and Digital DVB-T... and the system can MIX this
> >> > system... with two tuners....
> >> >
> >> > A lot of problems here in Spain.... not work. And I sure this problem
> >> > of
> >> > the
> >> > digits of the channels never get a solution here....
> >> >
> >> > Sorry, but like always...
> >> >
> >> > "Ed Rich [MSFT]" wrote:
> >> >
> >> >> Hi Spanish Main,
> >> >>
> >> >> The ultimate solution is to not need a STB and go with a closed loop
> >> >> system
> >> >> such as a built-in cable card or a serial cable which some STB's
> >> >> support.
> >> >> We are not there yet.
> >> >>
> >> >> In the mean time, the problem is two fold:
> >> >>
> >> >> 1) Some STB's have IR sensors that are either overly aggressive or are
> >> >> poor
> >> >> in design. They end up dropping digits thinking they are repeats..
> >> >>
> >> >> 2) The inherent nature of IR blasting (IR Repeating from the MCE box
> >> >> to
> >> >> the
> >> >> STB) is that it is an open loop system so we cannot get confirmation
> >> >> from
> >> >> the STB that the right channel was actually tuned and it is also
> >> >> subject
> >> >> to
> >> >> interference from other lighting sources such as flourescent or strong
> >> >> sunlight.
> >> >>
> >> >> Most people can tweak the IR blaster setting in the registry to solve
> >> >> the
> >> >> digit dropping issue.
> >> >>
> >> >> Have you tried the new Tweak MCE (Requires Update Rollup 2 for MCE
> >> >> 2005).
> >> >> http://www.microsoft.com/downloads/details.aspx?FamilyId=3400190A-511A-4A3A-9B89-524511A76F58&displaylang=en#instructions
> >> >>
> >> >> Overview: Tweak MCE gives you access to systems settings and options
> >> >> not
> >> >> normally exposed in the Windows XP Media Center Edition user
> >> >> interface,
> >> >> ***including remote control settings***, Skip and Replay time
> >> >> customizations, user interface options, and more. It also helps you to
> >> >> optimize Media Center Extender for plasma and non-CRT displays.
> >> >>
> >> >>
> >> >> Hope this helps.
> >> >>
> >> >> --
> >> >> Ed Rich [MSFT]
> >> >> edrich@xxxxxxxxxxxxxxxxxxxx
> >> >>
> >> >> This posting is provided "AS IS" with no warranties, and confers no
> >> >> rights.
> >> >>
> >> >>
> >> >>
> >> >> "Spanish Main" <SpanishMain@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in
> >> >> message
> >> >> news:F7CFBD8E-9C41-434A-89FD-A3298BC8E511@xxxxxxxxxxxxxxxx
> >> >> >I can read in all this post a lot of people with the same problems
> >> >> >with
> >> >> >the
> >> >> > STB, the channels with the same number... 11 ...22....33 . The
> >> >> > people
> >> >> > think
> >> >> > this is a problem with the toggle bit of the IR. But, microsoft, if
> >> >> > a
> >> >> > lot
> >> >> > of
> >> >> > people have the same problem... When the solution?. It´s important
> >> >> > for
> >> >> > us..
> >> >> > we pay a lot of money for this systems.. and doesnt work.
> >> >>
> >> >>
> >> >>
> >>
> >>
> >>
>
>
>
.
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