Re: MCE 2004 Video Error

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Michel, I have considered upgrading but Dell does not support an upgrade
from CME 2004 to MCE 2005 for the hardware configuration I have which is a
Dell 4600C running an All-In-Wonder ATI low profile tuner. Apparently there
aren't any drivers for this hardware. From what I could find online, there
have been some people that have "made it work" on their own with many hours
and dollars invested. So, it doesn't seem like a viable option and it
certainly isn't supported by Dell. (It seems there were a LOT of people that
wanted to upgrade but were turned away... not good for customer loyalty and
it certainly hasn't helped the adoption of MCE 2005 for people like me that
were willing to do it, even at some cost!)

If anyone has a success story upgrading my configuration to MCE 2005, I
would like to hear about it. Thanks. (I may start a new post on that
subject.)

"Michel Bordeleau [MVP-MediaCenter]" wrote:

> Hi.
>
> I just noticed that your subject says MCE 2004... have you thought about
> trying to upgrade to MCE2005? That might fix any software issues that may
> have occured. Of course, obtaining MCE2005 from your manufacturer may not
> be as easy as it should be, but upgrading would certainly be one option.
>
> --
>
> Michel Bordeleau
> MS-MVP Media Center
>
> "harmony.lake" <harmonylake@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
> news:6D865B25-4B45-415A-959A-7B9E15AA3E29@xxxxxxxxxxxxxxxx
> > Been there, done that. I do have a TV next to the PC and do have a good
> > TV
> > signal from the satellite receiver. Works find directly into the TV. I
> > did
> > open the PC, blew out any dust and insured that the tuner card was seated
> > properly, etc. All seemed well. I also decided to download a trial
> > nvidia
> > codec to see if that made a difference. Same problem. I am really at
> > wits
> > end here. I have tried everything I can think of at this point short of
> > reinstalling MCE (which would be a huge problem) or replacing hardware
> > (which
> > I am fairly convinced is not the problem).
> >
> > I hope you (or someone) has some other ideas. I do appreciate the help so
> > far!
> >
> > "Michel Bordeleau [MVP-MediaCenter]" wrote:
> >
> >> Hmmm, are you certain that you have a good cable signal coming into the
> >> computer? If you have a TV nearby, try unplugging the cable from the
> >> computer and plugging that one directly into the TV. Our cat chewed
> >> through
> >> one of our wires and it took me a while to troubleshoot THAT one... I was
> >> looking at the software part of things.
> >>
> >> Also on the hardware side, if you are no longer in warranty, you could
> >> try
> >> opening up the PC, removing the tuner card and replacing it back it.
> >> Take a
> >> second to blow out dust that is in the case while you're at it, but be
> >> careful not to touch anything that you don't need to and do make sure to
> >> ground yourself first to discharge any static electricity.
> >>
> >> --
> >>
> >> Michel Bordeleau
> >> MS-MVP Media Center
> >>
> >> "harmony.lake" <harmonylake@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
> >> news:2D6D8874-A55B-4894-B795-9E8466FF8E6F@xxxxxxxxxxxxxxxx
> >> > Michel, I now went back and deleted all of MPEG2 codecs I had on the
> >> > system.
> >> > I even deleted the applications that may have created them, then
> >> > reinstalled
> >> > everything from scratch. Still the same problem. I can view TV
> >> > programs
> >> > that were recorded previously but I can not view Live TV or record
> >> > anything
> >> > new. Any other ideas, please???
> >> >
> >> > "Michel Bordeleau [MVP-MediaCenter]" wrote:
> >> >
> >> >> Hi Harmony,
> >> >>
> >> >> There are several possible causes for the video error you are
> >> >> experiencing... here are some common ones:
> >> >>
> >> >> 1. Missing or corrupted MPEG2 codec. An MPEG2 codec is required for
> >> >> TV
> >> >> functionality. This is usually provided by a DVD player software and
> >> >> comes
> >> >> with MCE machines. Problems can happen if you install other codecs or
> >> >> DVD
> >> >> software as they sometimes don't play nice with the MCE compatible
> >> >> codecs.
> >> >> You can use the Video Decoder Checkup Utility
> >> >> (http://www.microsoft.com/downloads/details.aspx?FamilyID=de1491ac-0ab6-4990-943d-627e6ade9fcb&DisplayLang=en)
> >> >> to verify and set the primary (used by MCE) codec.
> >> >>
> >> >> Best thing to do is to remove all MPEG2 codecs and then re-install a
> >> >> compatible one (see
> >> >> http://www.microsoft.com/windowsxp/mediacenter/partners/dfw/partnerlisting.mspx).
> >> >> One should have come with your PC since it worked before. Sometimes
> >> >> the
> >> >> codec that DOES come with a new PC is time-bombed and will stop
> >> >> working
> >> >> after a certain time. To make sure it is still working, try running
> >> >> the
> >> >> stand-alone DVD player software that came with your PC.
> >> >>
> >> >> 2. TV Tuner or video card drivers corrupted or incompatible with MCE.
> >> >> Download the latest MCE-compatible drivers from the PC or card
> >> >> manufacturer's web site. Sometimes the audio card driver can also be
> >> >> a
> >> >> problem.
> >> >>
> >> >> 3. Make sure the account you are using has administrative rights to
> >> >> the
> >> >> machine.
> >> >>
> >> >> 4. "Recorded TV" folder should not be encrypted (see
> >> >> http://support.microsoft.com/default.aspx?scid=kb;en-us;831274)
> >> >>
> >> >> Good luck.
> >> >>
> >> >> --
> >> >>
> >> >> Michel Bordeleau
> >> >> MS-MVP Media Center
> >> >>
> >> >>
> >> >>
> >> >> "harmony.lake" <harmonylake@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in
> >> >> message
> >> >> news:F82E3E18-98C1-4679-9807-5E5AA9B47FCB@xxxxxxxxxxxxxxxx
> >> >> >I need some help. I have looked for weeks for a solution to my
> >> >> >problem
> >> >> >but
> >> >> > have been unsuccessful. I have a Dell 4600C running MCE 2004 with
> >> >> > ATI
> >> >> > All-In-Wonder video hw. Everything worked fine until about 30 days
> >> >> > ago...
> >> >> > Watch Live TV, record TV, playback recorded TV, create/watch DVDs,
> >> >> > everything... Now when I try to watch live TV (I can still watch TV
> >> >> > that
> >> >> > was
> >> >> > previously recorded) I get the dreaded "Video Error -- Files needed
> >> >> > to
> >> >> > display video are missing or corrupt". I have updated all the
> >> >> > drivers
> >> >> > I
> >> >> > can
> >> >> > find -- from Dell, from ATI, and from MCE. Still no fix. Tried
> >> >> > some
> >> >> > suggestions off the forums, no luck. I have run the Video Decoder
> >> >> > Checkup
> >> >> > Utility and it shows that I can running the Cyberlink Video/SP
> >> >> > Decoder
> >> >> > for
> >> >> > Dell (clvsd.ax) and that it is compatible with MCE. It should be
> >> >> > compatible
> >> >> > since it worked just fine for the past year! The other thing I
> >> >> > thought
> >> >> > about
> >> >> > was some security patch or some other update causing the problem.
> >> >> > Didn't
> >> >> > find anything there either. Tried using a system restore point from
> >> >> > a
> >> >> > time
> >> >> > last month when I knew things were still working.
> >> >> >
> >> >> > This has been very frustrating. Based on all of the posts here and
> >> >> > everywhere else -- this is a VERY COMMON problem with no
> >> >> > straightforward
> >> >> > fix
> >> >> > that I can find. If someone says do a clean install of the OS one
> >> >> > more
> >> >> > time,
> >> >> > I think I would rather beat my head against the wall (which, I
> >> >> > guess
> >> >> > is
> >> >> > what
> >> >> > I am essentially doing right now anyway)!
> >> >> >
> >> >> > Please, my kingdom for a fix! Thanks, everyone...
> >> >> >
> >> >>
> >> >>
> >> >>
> >>
> >>
> >>
>
>
>
.

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