Re: Xbox initiates but loses connection

The BEFW11S4 v2 WAP w/ 4 port switch is not a WAP. It is a router
that you are trying to use as a WAP. It is listed as incompatible as I
already explained. I don't know what the issues are with the devices
listed as incompatible. You need to replace it and not relocate it.

http://www.xbox.com/en-US/live/connect/routerlanding.htm

Incompatible Routers
These routers have been found to be incompatible with
Xbox Live.

DLink Linksys Netgear SMC
DI-754 BEFSR11 MR314 7004VBR
DI-764 BEFW11S4 (v2) RP114 7004WFW
NR041 RP334
RT311
RT314


On Tue, 13 Dec 2005 10:54:03 -0800, ilbarbaro
<ilbarbaro@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote:

>Actually, I removed the old and supposedly non-compatible wired-only Linksys
>switch. I know have a Netgear FR114P firewall/router connected to the cable
>modem and serving as the gateway, dhcp assignor, and switch for the XBox and
>Laptop in the room it's in. Downstream (in the basement actually) I
>relocated the Linksys wireless WAP w/ 4 port switch such that its uplink port
>is connected to one of the Netgear's ports and the other 3 ports in the
>Linksys are filled with the other 3 cables that run to the other parts of my
>house.
>
>I think my big question is ... why would any of this matter? Did Microsoft
>make the SW especially proprietary in some way so only "certified" network
>devices will support the extender software or is MS using some unique
>implementation of standard networking protocols? Again, the Xbox does
>successfully affiliate with the MCE it just doesn't maintain the connection.
>
>After several weeks, this is simply frustrating as heck. It's not like I'm
>the only one with the problem. I see the 360s have had a similar program for
>which there is a SW update. Is there a SW update for the regular Xbox that I
>don't know about or should there be?
>
>I just don't understand how Microsoft can design this relatively simple
>capability to work in a broad spectrum of environments representative of
>their large and diverse customer base.
>
>"Barb Bowman MVP-Windows" wrote:
>
>> have you reconfigured your network to have only one single supported
>> router? as I recall you had two routers chained together and were
>> using one as a switch. I can't see in this thread that you
>> reconfigured.
>>
>> On Mon, 12 Dec 2005 19:00:02 -0800, ilbarbaro
>> <ilbarbaro@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote:
>>
>> >Rob,
>> >
>> >Any luck diagnosing the problem with all the information I sent you. I even
>> >tried to see if there was some way I could download an update to the Xbox
>> >Xtender software with no luck.
>> >
>> >"Rob Lehew [MSFT]" wrote:
>> >
>> >> A network trace might help us debug this issue:
>> >>
>> >> 1) download and install
>> >> http://www.analogx.com/contents/download/network/pmon.htm (freeware) on the
>> >> Media Center PC that's experiencing the problem
>> >> 2) go to the Windows desktop-->Start menu-->All
>> >> Programs-->AnalogX-->PacketMon and start the "PacketMon" program
>> >> 3) press the "Start" button in the upper-right corner of PacketMon
>> >> 4) go through the motions on the Media Center and MCX device to reproduce
>> >> the problem
>> >> 6) on the Media Center PC, press the "Stop" button on PacketMon
>> >> 7) go to the "File" menu of PacketMon and "Save As..." to a CSV file on your
>> >> machine
>> >> 8) send the CSV file to msft_mcx at hotmail
>> >>
>> >>
>> >>
>> >> --
>> >> This posting is provided "AS IS" with no warranties, and confers no rights.
>> >>
>> >>
>> >> "ilbarbaro" <ilbarbaro@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
>> >> news:7584C09E-9D78-408C-AEC4-9746CB693A2D@xxxxxxxxxxxxxxxx
>> >> >
>> >> > I'm still confused. Is there some specific missing capability? Do you
>> >> > know
>> >> > technically what is preventing MCE Ext from working correctly? My Xbox
>> >> > accesses Xbox Live without a problem. It even successfully affiliates w/
>> >> > my
>> >> > MCE machine. I recently purchased a Netgear FR 114P Firewall/Router which
>> >> > I
>> >> > intended to swap out with the BEF. Will that work? Where can I find a
>> >> > list
>> >> > of compatible network devices?
>> >> >
>> >> > And lest I forget, thank you for all your help!
>> >> >
>> >> > "Barb Bowman MVP-Windows" wrote:
>> >> >
>> >> >> It's time to upgrade your Linksys gear. As I recall the BEFW11S4 has
>> >> >> an uplink port to uplink a switch TO it. It wasn't desgined to be a
>> >> >> switch itself. (and by the way, the WAN port on this is only 10 megs
>> >> >> half duplex). the BEFW11S4 V2 is listed as NOT compatible with Xbox
>> >> >> Live BTW even if you were to run it as a router.
>> >> >>
>> >> >> On Sat, 3 Dec 2005 19:19:02 -0800, ilbarbaro
>> >> >> <ilbarbaro@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote:
>> >> >>
>> >> >> >Barb,
>> >> >> >
>> >> >> >Sorry for the delay. I just haven't had time to focus on this
>> >> >> >frustrating
>> >> >> >ordeal.
>> >> >> >
>> >> >> >I have a Linksys BEFSR41 ver 2 Etherfast Cable/DSL Router with 4 port
>> >> >> >switch
>> >> >> >connected to my Comast Cable modem. I have no public static IPs on the
>> >> >> >inside. My MCE system is wired directly to this router/switch.
>> >> >> >
>> >> >> >In another room, I have a Linksys BEFW11S4 v2 WAP w/ 4 port switch which
>> >> >> >is
>> >> >> >connected to the BEFSR41 via the uplink port to make everything appear
>> >> >> >as on
>> >> >> >the same logical DHCPed subnet of 192.168.1.100-103. The Xbox (and a
>> >> >> >laptop)
>> >> >> >are wired directly to this switch.
>> >> >> >
>> >> >> >Since the last time I posted, I uninstalled McAfee Desktop Firewall ver
>> >> >> >8.5
>> >> >> >from my MCE machine and reinstalled my extender software on my Xbox and
>> >> >> >on my
>> >> >> >MCE. Everything seems to install fine until I try to get the Xbox to
>> >> >> >communicate with my MCE then I run into the same old problem where the
>> >> >> >Xbox
>> >> >> >says it lost the connection. In my Event Viewer under Application
>> >> >> >events, it
>> >> >> >still detects a succesful affilitation, yet it doesn't work.
>> >> >> >
>> >> >> >I don't know if this helps, but I can ping the laptop connected to the
>> >> >> >BEFW11S4, but when I try to ping the Xbox (which is connected to the
>> >> >> >same
>> >> >> >BEFW11S4), the ping times out.
>> >> >> >
>> >> >> >Is there anything I can do? What could possibly be causing this? This
>> >> >> >is
>> >> >> >truly driving me nuts since this functionality is why I spent so much
>> >> >> >money
>> >> >> >on my MCE system and it actually seemed to work initially.
>> >> >> >
>> >> >> >
>> >> >> >"Barb Bowman MVP-Windows" wrote:
>> >> >> >
>> >> >> >> which router and do you have the current firmware?
>> >> >> >>
>> >> >> >> On Fri, 25 Nov 2005 05:46:03 -0800, Ilbarbaro
>> >> >> >> <Ilbarbaro@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote:
>> >> >> >>
>> >> >> >> >I am behind a linksys router.
>> >> >> >> >
>> >> >> >> >"Barb Bowman MVP-Windows" wrote:
>> >> >> >> >
>> >> >> >> >> you mention a switch. do you have public IPs for all your computers
>> >> >> >> >> from your ISP or are you behind a router (NAT)?
>> >> >> >> >>
>> >> >> >> >> On Thu, 24 Nov 2005 21:53:03 -0800, Ilbarbaro
>> >> >> >> >> <Ilbarbaro@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote:
>> >> >> >> >>
>> >> >> >> >> >One more thing ...
>> >> >> >> >> >
>> >> >> >> >> >From my MCE machine, I can ping my switch, my provider's DNS and
>> >> >> >> >> >Gateway
>> >> >> >> >> >machines, and even another laptop that's on the same local subnet,
>> >> >> >> >> >but I
>> >> >> >> >> >can't seem to ping my Xbox, even though I swear I could before.
>> >> >> >> >> >
>> >> >> >> >> >Additionally, the Xbox gets a valid IP via DHCP and connects to
>> >> >> >> >> >Xbox Live
>> >> >> >> >> >just fine.
>> >> >> >> >> >
>> >> >> >> >> >AAAAAAARGH!
>> >> >> >> >> >
>> >> >> >> >> >"Ilbarbaro" wrote:
>> >> >> >> >> >
>> >> >> >> >> >>
>> >> >> >> >> >> I'm trying to get my Xbox to connect to my HP Pavilion m7160n
>> >> >> >> >> >> MCE system.
>> >> >> >> >> >> When I first set it up a few days ago, it seemed to work ok.
>> >> >> >> >> >> Now, it seems
>> >> >> >> >> >> to affilliate successfully then the connection "unexpectedly"
>> >> >> >> >> >> fails.
>> >> >> >> >> >>
>> >> >> >> >> >> MC, Security and System logs say nothing.
>> >> >> >> >> >>
>> >> >> >> >> >> Application logs states "AffConfirm RQ - Device
>> >> >> >> >> >> {00000000-0000-0000-0000-0050F2532E6A} - Successfully
>> >> >> >> >> >> affiliated" of type
>> >> >> >> >> >> Information, but then has a follow on Warning entry related to
>> >> >> >> >> >> source "Media
>> >> >> >> >> >> Center Extender Services" that states: "VirusScan Enterprise:
>> >> >> >> >> >> Blocked by
>> >> >> >> >> >> behaviour blocking rule '_'.(from MCPASSPC IP 192.168.1.102 user
>> >> >> >> >> >> SYSTEM
>> >> >> >> >> >> running VirusScan Enter 8.0 OAS)"
>> >> >> >> >> >>
>> >> >> >> >> >> I looked through both the settings of my McAfee Virusscan and
>> >> >> >> >> >> Desktop
>> >> >> >> >> >> Firewall settings and can't figure out what setting or so called
>> >> >> >> >> >> "behavior
>> >> >> >> >> >> blocking rule" is blocking it or how to set up an exclusion.
>> >> >> >> >> >>
>> >> >> >> >> >> I disabled the Desktop Firewall and I still had the problem, so
>> >> >> >> >> >> it must be a
>> >> >> >> >> >> Virusscan behavior blocking rule as it suggests. In VS, I have
>> >> >> >> >> >> several
>> >> >> >> >> >> "Prevent ... Remote Creation, Modification, Access to Suspicious
>> >> >> >> >> >> Startups,
>> >> >> >> >> >> and Launching from the Temp Folder. I then disabled on access
>> >> >> >> >> >> scanning and
>> >> >> >> >> >> the blocking rules and I still have the problem.
>> >> >> >> >> >>
>> >> >> >> >> >> Additionally, the last 2 or 3 attempts show the successful
>> >> >> >> >> >> "affiliation" log
>> >> >> >> >> >> but no Warning log of the behavior blocking rule.
>> >> >> >> >> >>
>> >> >> >> >> >> Anybody know exactly what applications/services and related
>> >> >> >> >> >> ports I should
>> >> >> >> >> >> allow to avoid this problem. In no way do I want to simply turn
>> >> >> >> >> >> off my
>> >> >> >> >> >> security apps, especially since I do Xbox live from time to
>> >> >> >> >> >> time.
>> >> >> >> >> >>
>> >> >> >> >> >>
>> >> >> >> >> --
>> >> >> >> >>
>> >> >> >> >> Barb Bowman
>> >> >> >> >> MS Windows-MVP
>> >> >> >> >> Expert Zone Columnist
>> >> >> >> >> http://www.microsoft.com/windowsxp/expertzone/meetexperts/bowman.mspx
>> >> >> >> >> http://blogs.digitalmediaphile.com/barb/
>> >> >> >> >>
>> >> >> >> --
>> >> >> >>
>> >> >> >> Barb Bowman
>> >> >> >> MS Windows-MVP
>> >> >> >> Expert Zone Columnist
>> >> >> >> http://www.microsoft.com/windowsxp/expertzone/meetexperts/bowman.mspx
>> >> >> >> http://blogs.digitalmediaphile.com/barb/
>> >> >> >>
>> >> >> --
>> >> >>
>> >> >> Barb Bowman
>> >> >> MS Windows-MVP
>> >> >> Expert Zone Columnist
>> >> >> http://www.microsoft.com/windowsxp/expertzone/meetexperts/bowman.mspx
>> >> >> http://blogs.digitalmediaphile.com/barb/
>> >> >>
>> >>
>> >>
>> >>
>> --
>>
>> Barb Bowman
>> MS Windows-MVP
>> Expert Zone Columnist
>> http://www.microsoft.com/windowsxp/expertzone/meetexperts/bowman.mspx
>> http://blogs.digitalmediaphile.com/barb/
>>
--

Barb Bowman
MS Windows-MVP
Expert Zone Columnist
http://www.microsoft.com/windowsxp/expertzone/meetexperts/bowman.mspx
http://blogs.digitalmediaphile.com/barb/
.