Re: EPG Error Submissions ignored by MS/Broadcasting Dataservices


""Chris Hill [MSFT]"" <a-chill@xxxxxxxxxxxxx> wrote in message
news:r9DQEKb4FHA.3220@xxxxxxxxxxxxxxxxxxxxxxxx
> Thank you for the information. Since there are several digital Sat feeds
> can you tell me which of the following you are refering to?
>
> Digital Satellite - unmapped line-up for the UK
> ASTRA 28.2 East (Sky Digital) Free Services Lineup
> ASTRA 19.2 East Free Services Lineup
> Sky Digital BBC Scot/ITV Grampian
>
> Once I have that I can file a bug and get the resolution process started.
> Chris Hill
> Windows Media
>

There's your problem, right there.

Anyone with a TV in the UK would not need to ask what platform those
channels were on. You are trying to do this relying 100% on bug reports and
0% on local knowledge and common sense.

You need a UK based EPG stringer to sort this stuff out. Someone in the UK
with a basic knowldge of broadcasting would cure 99% of these problems in a
few hours.

Stuart


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