RE: MCE Remote Will Not Work With Set-top Box



Sorry but I jumped in. Ish and I seem to be having the same problem except I
have a Motorola DCT2500. This thread was the only thing I could find that
was pertinent and I'm hoping someone may have more advice. Ultimately, I
think my CTB and MCE remote aren't compatible... my very own $3800
paperweight. Yeah!

"buckeyeboy" wrote:

> OK.. I am confused, is this thread for two different people: Ish and MD? 1
> with Express Vue and the other with a Moto (6200 or 2500) box. Are you both
> trying things listed here?
>
> Instead of using cable coming from the STB, can you just use a COAX cable
> coming out of the wall? Then rerun MCE2005 setup and see if things work.
> You will not need the IR bug for changing the channels, but at least we can
> see if it will work with one tuner.
>
> Are you sure the IR Bug is in the correct place attached to the front of the
> cable box? Confirm IR location by using a flashlight to shine on the STB and
> look for the IR "receiver eye". Place bug in front of that....
>
> Within Device Manager, can you disable 1 of the TV tuners?
>
> Sorry you cannot get it working. Where are you located, maybe a poster on
> the boards is in the same town as you and can visit in person.
>
> I am in central Ohio......
>
> "Ish" wrote:
>
> > Thank you for your very prompt response.
> >
> > Q. Instead of AUTO setup, do manual. Sounds like the setup program is
> > getting
> > confused when it gets to working with the tuners.
> > A. Every since I learned that the auto-set up require 2 STB and I currently
> > have 1 have have benn using the manually configuration.
> >
> > Q. Do you have two two plugs on the MCE2005 remote for plugging the IR
> > repeaters in? Change plugs. Do you have another IR bug you can try?
> > A. I only use 1 IR bug. I do have 2. As you suggested I swicthed to the
> > seond 1 and unplugged the other. THis time it was worst. The IR Reciever did
> > NOT give me the reed LED that indicated that it senses the STB remote at all.
> > I switched ports on the IR Reciever just to be on the safe-side and still did
> > not get red LED from the IR Reciever. It appears the first IR 'bug' worked
> > better.
> >
> > Thanks for your time and suggestions . Unforunately it's still a very
> > expensive paper weight.
> >
> > Comcast offers no offical help. They want me to use their DVR.
> >
> > Ish
> >
> > "buckeyeboy" wrote:
> >
> > > Instead of AUTO setup, do manual. Sounds like the setup program is getting
> > > confused when it gets to working with the tuners.
> > >
> > > Do you have two two plugs on the MCE2005 remote for plugging the IR
> > > repeaters in? Change plugs. Do you have another IR bug you can try?
> > >
> > > "Ish" wrote:
> > >
> > > > Sorry for the delay, I've been under the weather. Thank you for your response.
> > > >
> > > > Q. With regard to your STB's Silver or Black? LED display only or buttons
> > > > and LED on the front?
> > > > A. STB is Silver. It has buttons and LED on the front.
> > > >
> > > > Q. Just to confirm your setup that is 3 separate hard drives with 3 separate
> > > > drive letters? MCE2005 has a hard time when you "span" hard drives.
> > > > Q. There are 3 separate hard-drives with 3 C, D & E. I’ll use only 1 for the
> > > > MCE.
> > > >
> > > > Q. Do you have to convert the RCA to S-video, or can you stay RCA?
> > > > A. I used a “special” S-video adapter to ‘convert’ one end of the RCA jack
> > > > to plug the vid-cable into the TV card.
> > > >
> > > > Q. When running the "automatic" setup, does it detect the STB signal?
> > > > Does it detect that you have dual tuners?
> > > > A. Yes, in automatic setup mode, MCE sees the dual tuners. If I do the
> > > > auto-setup I can not complete the MCE remote either. I also know that with
> > > > since I do not have the second cable box I can not complete the MCE set up.
> > > > As I mentioned before, I’ll get the second STB when the first connection is
> > > > working.
> > > >
> > > > Q. During the MCE2005 STB setup, can you change the channel on the STB
> > > > ITSELF? And see the picture change instead of using the remote? If not,
> > > > change to the other 'input" on the dual tuner card.
> > > > A. On the STB I can change the channel using the STB remote control and see
> > > > it change about 3 seconds later on the PC monitor. I changed the STB
> > > > connections to the second video connection on the card. There was not change
> > > > when I tried to re-set up MCE. As before, I did see the red LED blink in the
> > > > IR Receiver.
> > > >
> > > > Q. Thinking about your cable signal, how many times is it split from the
> > > > "master Line" into your home before it gets to the STB?
> > > > A. It is split twice by the Comcast rep.
> > > >
> > > > Q. Do you run it through any power line conditioners or surge suppression
> > > > devices?
> > > > A. No.
> > > >
> > > > Ish
> > > >
> > > >
> > > > "md" wrote:
> > > >
> > > > > I have tried to reconfigure my MCE remote (have followed MCE instructions
> > > > > using IR Blaster, IR Bug attached to set-top box etc) however, the remote
> > > > > will not accept the changes. It will not change the channels on live tv, will
> > > > > not record. The WMC remote will operate all functions except change the tv
> > > > > channel. My box is a Bell Expressvu 2700. I have changed the reg a few times
> > > > > with no success. Any suggestions?
> > > > >
> > > > > The computer is a Dell 9100
> > > > >
> > > > > Mike
.