Re: Linksys Extender Problems

There could be a malicious picture in the My Pictures folder that's causes
the thumbnailer grief (and something similar in My Music/the cover art).
Try this:
- Remove and re-add your MCX to clear out your music/pictures libraries
.. - Launch the MCX Manager (Start --> All Programs --> Accessories -->
Media Center --> Media Center Extender Manager)
.. - Select your Extender, click Properties, select Remove.
.. - Select File --> Add a new Extender... and type in the 8-digit code
displayed on the TV your MCX is connected to
- The first time you go to My Pictures on the MCX, say no to "do you want to
add pictures?"; look at the Windows-provided sample pictures; does this
work?
- If yes, add one directory of your pictures; does this work?
- If yes, you've identified the problem as being specific to another group
of your pictures; unfortunately, I can't think of a more efficient way than
a binary search to narrow down the problematic picture(s)

One more thing - it might be a good idea to run a virus scan with up to date
definitions.

--
This posting is provided "AS IS" with no warranties, and confers no rights.


"pcameron" <pcameron@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:AE64C9E4-2DBD-438A-8E9C-B772AE959351@xxxxxxxxxxxxxxxx
> Thanks for your reply! After I choose My Pictures or My Music (for the
> first time after restoring) it asks whether I want to add folders. When I
> select "Yes" it browses the folders OK and adds the ones I select. When
it's
> finished adding folders they appear as available selections. After that,
as
> soon as I attempt to select one of them, "My Music" for example, it begins
to
> display the folders I have on my computer where music is stored. No album
> art comes up, and it only displays the first six or seven folders
> alphabetically "AC/DC" :) etc, then pauses and crashes with the error code
I
> mentioned. For what it's worth, after having this trouble with the
Linksys
> extender and getting no help from tech support, I returned it and
purchased
> an Xbox extender and I'm having the exact same problem on that extender.
> Here is a cut-and-paste of the event log error number 10:
>
> The shell process exited unexpectedly.
>
> For more information, see Help and Support Center at
> http://go.microsoft.com/fwlink/events.asp.
>
> According to article ID #896677 on support.microsoft.com the cause is as
> follows:
>
> "This behavior occurs if programs that are running on the Windows XP Media
> Center Edition 2005-based computer are incompatible with the Media Center
> Extender device. For example, this behavior occurs if the program displays
a
> program window that is not the Windows XP Media Center Edition 2005 shell.
If
> the program window is unrecognized, the connection between the Media
Center
> Extender device and the Windows XP Media Center Edition 2005-based
computer
> is disconnected.
>
> The following programs may display unrecognized windows and cause the
Media
> Center Extender connection to be disconnected:
> . Programs that implement Windows services that interact with the desktop
> and the display user interface.
> . Programs that are hosted in Windows services that display a user
interface.
> . Windows XP Media Center Edition extensibility programs that are
> stand-alone executable (.exe) programs.
> . Windows XP Media Center Edition HTML extensibility programs that open
> browser windows.
> . ActiveX controls that are hosted in Windows XP Media Center Edition 2005
> HTML programs and open windows.
> . Background executable programs that are started by Windows XP Media
Center
> Edition 2005 HTML programs that were written by using Microsoft Visual
Basic
> 6 or earlier."
>
> I don't have anything running that meets any of these criteria (that I
know
> of) that I can identify as the cause of this error, and since I'm getting
> error ID "10" instead of error ID "8" I'm not even sure I'm on the right
> track.
>
> Again, any thoughts woudl be much appreciated before I return the
equipment
> and call it a day.
>
> Thanks!!
>
>
>
> "Todd Bowra [MSFT]" wrote:
>
> > Is the connection lost when you click on the My Pictures/Music button,
or
> > when the My Pictures/Music experience comes up?
> >
> > Also, what's the exact text you see in the event log?
> >
> > --
> > This posting is provided "AS IS" with no warranties, and confers no
rights.
> >
> >
> > "pcameron" <pcameron@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
> > news:C7CB3DDD-D656-4DB4-B1F6-2B83EB891465@xxxxxxxxxxxxxxxx
> > > I purchased a media center extender and it works for My TV and My
Videos,
> > but
> > > as soon as I select My Pictures or My Music the connection is lost
error
> > code
> > > = 00020002. This happens whether it is hooked up wirelessly or wired.
No
> > > firewall, no anti-spy or other software on my desktop seems to be
causing
> > the
> > > problem. I have all the most recent updates both for the PC and the
> > > extender. I spent hours on the phone with tech support at Linksys,
> > Gateway &
> > > Microsoft with no solution. On support.microsoft.com there is an
article
> > > that describes my problem (almost) exactly. Article #896677 "Media
Center
> > > Extender session is disconnected unexpectedly on a Windows XP Media
Center
> > > Edition 2005-based computer" but the workaround offered applies to
error
> > code
> > > 8 only. My error code is 10 and the description in the event viewer
does
> > not
> > > provide any details as to which program caused the error. I really
want
> > this
> > > product to work since I used to work at MS in the eHome group back
when
> > MCE
> > > was still on the drawing board. Can anyone offer any ideas?
> >
> >
> >


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