Re: Media Edition TV Guide - No Information


RAW wrote:
> I too am having problems seeing the EPG data. Download is good but
nothing
> shows. I find that my last Start Date was 3/28/2005 with and End
Date of
> 4/11/2005.
>
> I looked at my Event Viewer Media System and found nothing. I looked
at the
> System and found a w32tm error occured on 3/28 and has reoccured
several
> times since.
>
> I read somewhere that the system time had to be sync'd for the EPG to
work
> properly ( sorry, I can't recall the source). I went to
> Control->Date&Time->InternetTime to Update (resync) but get an error
returned
> from time.windows.com. The error says the peer's stratum is less
than the
> host's stratum. I have absolutely no idea what this means.

Basically that the time synch is having a brain fart.

Its supposed to fix itself in a few days.

> I have SBC DSL with the Firewall turned off.

Me too.

> Norton Anti-Virus 2005 might be doing something.

Not using that myself.

> I also have MicroSoft Anti-Spy.

Just added that recently myself.

> I went to https://time.windows.com and a Certificate window popud up.

> I registered and accepted the certificate. I also added the https
> site to my trusted sites list but still can synchronize my time.

Presumably you meant can not.

> Any Suggestions ?

Just wait for a few days and see if that problem goes away.
Some have said that has happened in the past.


> "TCT" wrote:
>
> > Yup, rest of system is as it should be. Thanks,
> > TCT
> >
> > "EON" wrote:
> >
> > > Just a thought....is your computer's date set to the corrent
time/date ?
> > > I've been searching for answers on the internet and that it one
thing I came
> > > up with....It doesn't solve my problem as I can download the
Guide data, it
> > > just displays nothing.
> > >
> > >
> > > "TCT" wrote:
> > >
> > > > I hear you, definetely! -- I believe frustrating would define
up through
> > > > yesterday, today well I think I'm giving up. Too many people
having the same
> > > > fundamental problem all of a sudden and unexpectedly -- and
people in too
> > > > many different locations, using different hardware and
manufacturer systems,
> > > > cable and satelite providers and ironically the problem
beginning roughly at
> > > > the same time -- if no one can provide some resolution or
recommendations my
> > > > guess is it must lie with the source provider of the
information - maybe
> > > > Zip2it, or maybe with MS - maybe something in one of MS's
automatic updates
> > > > altered something in the program without them realizing it.
Other than those
> > > > two options I don't see how so many people could suffer the
same fate if its
> > > > related to individual computers or something that the
individual themself
> > > > did. I suspect this is going to be one of those: wait it out
and see if the
> > > > problem corrects itself, or if MS wants to get involved and
help. Try not to
> > > > hold breath too long...ha.
> > > >
> > > > TCT
> > > >
> > > >
> > > > "EON" wrote:
> > > >
> > > > > No, I am still having the same problem. It will update and
show a successful
> > > > > update but still no program info. TV works fine all channels
are showing
> > > > > correct netwrok....I just cant see what program is on ! This
is getting
> > > > > frusterating.
> > > > >
> > > > > "TCT" wrote:
> > > > >
> > > > > > It tells me that it went through this time. Are you still
without the guide?
> > > > > > The last time I had that confirmation was on 10/28, the
last time the update
> > > > > > went through. All I get now aside from another red ERROR X
is the
> > > > > > information piece that tells me when the next attempt will
be - nothing else.
> > > > > > Seems like yours went through and you should have it since
this was uploaded
> > > > > > today, this morning.
> > > > > >
> > > > > > "EON" wrote:
> > > > > >
> > > > > > > Does any of this make sense to you ?
> > > > > > >
> > > > > > > Event Type: Information
> > > > > > > Event Source: Windows Media Center Download
> > > > > > > Event Category: None
> > > > > > > Event ID: 0
> > > > > > > Date: 11/14/2004
> > > > > > > Time: 8:20:51 AM
> > > > > > > User: N/A
> > > > > > > Computer: DFHZ2R51
> > > > > > > Description:
> > > > > > > Guide Successfully Downloaded
> > > > > > > Version: 2569207074
> > > > > > > Supplier id: 1
> > > > > > > Headend network type: HEADEND_NETWORK_TYPE_UNK
> > > > > > > Headend id: 0008100X
> > > > > > > Headend name: Calgary, Shaw Cablesystems (Digital)
> > > > > > > Supplier Info: Powered by Zap2it
> > > > > > > Supplier: Zap2it
> > > > > > > Schema Version: 1.1
> > > > > > > Language: en
> > > > > > > Copyright: © 2004 Microsoft Corporation. All Rights
Reserved.
> > > > > > > Terms of Service:
http://go.microsoft.com/fwlink/?LinkId=8430
> > > > > > >
> > > > > > >
> > > > > > > For more information, see Help and Support Center at
> > > > > > > http://go.microsoft.com/fwlink/events.asp.
> > > > > > >
> > > > > > >
> > > > > > >
> > > > > > > "TCT" wrote:
> > > > > > >
> > > > > > > > EON -
> > > > > > > >
> > > > > > > > 1) I go - click control panel, click administrative
tools, click on event
> > > > > > > > viewer, click on application and the right panel will
list all activity.
> > > > > > > > Click on date to make in date and time order. The red
X errors is what you
> > > > > > > > should see identifing MC Download error. Double click
on that and you should
> > > > > > > > see the error description. You can also scroll down
through the dates and
> > > > > > > > see when the errors started popping up regularly - mine
do with both forced
> > > > > > > > updates and MC scheduled updates. I am curious let me
know when the problems
> > > > > > > > first started regularly - could it have been around
10/30?
> > > > > > > >
> > > > > > > > 2) My end date is 11/11 which is not when I first
noticed the problem, as I
> > > > > > > > was getting update errors during regular schedule but
basically was letting
> > > > > > > > it go as it was saying download later so I figured it
was just a temp glitch
> > > > > > > > and I didn't have time to focus on it. The start date
is 10/28 on mine --
> > > > > > > > but I suspect that the end date signifies the last date
of information loaded
> > > > > > > > on your guide. When there is a successful update, you
should receive 2 full
> > > > > > > > weeks of guide information - therefore I would suspect
that your last
> > > > > > > > successful download was 2 weeks before 11/05. You may
have only noticed the
> > > > > > > > problem on 11/05 because your guide info ran out. It
could be the cable
> > > > > > > > companies, but mine is different from yours, so unless
they are all banning
> > > > > > > > together to block their listing to the source for MC,
its probably not them
> > > > > > > > specifically. In the topics I have seen where
individuals in other regions
> > > > > > > > are experiencing the same symptons -- maybe in the end
all different problems
> > > > > > > > but it does seem awfully strange.
> > > > > > > >
> > > > > > > > Check out your error log - am curious to see if they
are similar in issue
> > > > > > > > and date as mine. Thanks,
> > > > > > > >
> > > > > > > >
> > > > > > > >
> > > > > > > >
> > > > > > > > "EON" wrote:
> > > > > > > >
> > > > > > > > > TCT & Alex
> > > > > > > > >
> > > > > > > > > 1) Where do I find the event log?
> > > > > > > > > 2) One thing I did notice, when I start MC/My
TV/Settings/Guide/About Guide
> > > > > > > > > Data, I see the end date is 11/05/2004. This about
the time the guide
> > > > > > > > > stopped working. Should this info be updated
automatically by my ISP (which
> > > > > > > > > is also my cable provider) ? Does Shaw Cable have to
do something on thier
> > > > > > > > > end ?
> > > > > > > > >
> > > > > > > > > "TCT" wrote:
> > > > > > > > >
> > > > > > > > > > Alex -- also look at 14 subject topics above this
topic, posted 11-14
> > > > > > > > > > entitled "Guide Vanished". This person is
describing the same symptoms that
> > > > > > > > > > both EON and I are experiencing. Granted he is in
a different region but its
> > > > > > > > > > ironic that he also began suffering from this
problem 2 weeks ago?? Do you
> > > > > > > > > > know of anything that happened that may have come
over through an Auto update
> > > > > > > > > > that could have affected our machines, maybe those
with 2004 MC editions?
> > > > > > > > > > I'm suspecting there are many more with this issue
that may not have spent
> > > > > > > > > > hours trying to figure it out and eventually
locating this newschat.
> > > > > > > > > >
> > > > > > > > > > "Alex Feinman [MVP]" wrote:
> > > > > > > > > >
> > > > > > > > > > > If you notice the most recent message in the
event log and then go to MCE
> > > > > > > > > > > and force guide download, what new messages
appear? When you are looking at
> > > > > > > > > > > a message in the event viewer, click Copy button
(3rd from the top) and
> > > > > > > > > > > paste the content of the message here in your
reply. I'd like to see the
> > > > > > > > > > > exact text and message ID
> > > > > > > > > > >
> > > > > > > > > > > --
> > > > > > > > > > > Alex Feinman
> > > > > > > > > > > ---
> > > > > > > > > > > Visit http://www.opennetcf.org
> > > > > > > > > > > "TCT" <TCT@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in
message
> > > > > > > > > > >
news:49F4628D-9C66-4B4C-AA24-3D892A3DDD1C@xxxxxxxxxxxxxxxx
> > > > > > > > > > > > Alex, I think I found it: Problem began
morning of 10/30 - the earlier
> > > > > > > > > > > > updates were successful. Error message states:
"data compression
> > > > > > > > > > > > processing
> > > > > > > > > > > > error. Try downloading later or changing your
lineup in MC settings"
> > > > > > > > > > > > which I
> > > > > > > > > > > > did. It attempts to update but error pops up
from best I can tell between
> > > > > > > > > > > > 2-7% complete. Am I missing a file or is
something corrupt that can be
> > > > > > > > > > > > repaired or replaced?
> > > > > > > > > > > >
> > > > > > > > > > > > "Alex Feinman [MVP]" wrote:
> > > > > > > > > > > >
> > > > > > > > > > > >> Could you check for any relevant error
messages in the Application log?
> > > > > > > > > > > >>
> > > > > > > > > > > >> --
> > > > > > > > > > > >> Alex Feinman
> > > > > > > > > > > >> ---
> > > > > > > > > > > >> Visit http://www.opennetcf.org
> > > > > > > > > > > >> "TCT" <TCT@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in
message
> > > > > > > > > > > >>
news:D857A10F-EA51-495E-BC73-A9A9B69A1E87@xxxxxxxxxxxxxxxx
> > > > > > > > > > > >> > Thanks for inquiring: Yes, set up is ok, it
lists the correct
> > > > > > > > > > > >> > channels,
> > > > > > > > > > > >> > internet connection is positive, all
surrounding areas only have TW to
> > > > > > > > > > > >> > choose
> > > > > > > > > > > >> > from either digital or not, tried both no
ability to update, and both
> > > > > > > > > > > >> > actually worked before. Rechecked all tools
options in explorer -
> > > > > > > > > > > >> > nothing
> > > > > > > > > > > >> > is
> > > > > > > > > > > >> > different. I can get live TV with correct
programs on correct channels
> > > > > > > > > > > >> > I
> > > > > > > > > > > >> > just can't get the guide. Its been about
two weeks because the guide
> > > > > > > > > > > >> > info
> > > > > > > > > > > >> > will hold about two weeks worth of info and
i've noticed during the
> > > > > > > > > > > >> > past
> > > > > > > > > > > >> > two
> > > > > > > > > > > >> > weeks that every time the auto update
attempted, it kept failing. I
> > > > > > > > > > > >> > spent
> > > > > > > > > > > >> > most of today going through everything but
nothing. It attempts to do
> > > > > > > > > > > >> > so,
> > > > > > > > > > > >> > but then the error pops up "update failed,
unable to update guide info,
> > > > > > > > > > > >> > try
> > > > > > > > > > > >> > again later" I've never had this problem
continously for all this
> > > > > > > > > > > >> > time.
> > > > > > > > > > > >> >
> > > > > > > > > > > >> > "Alex Feinman [MVP]" wrote:
> > > > > > > > > > > >> >
> > > > > > > > > > > >> >> Are you able to complete "Set up TV signal"
menu item in settings?
> > > > > > > > > > > >> >> Does
> > > > > > > > > > > >> >> it
> > > > > > > > > > > >> >> show correct list of the providers? Have
you tried a different
> > > > > > > > > > > >> >> provider?
> > > > > > > > > > > >> >> For
> > > > > > > > > > > >> >> example in my area EPG lists 7 entries for
Comcast Digital Cable, but
> > > > > > > > > > > >> >> only
> > > > > > > > > > > >> >> one has proper channel lineup
> > > > > > > > > > > >> >>
> > > > > > > > > > > >> >> --
> > > > > > > > > > > >> >> Alex Feinman
> > > > > > > > > > > >> >> ---
> > > > > > > > > > > >> >> Visit http://www.opennetcf.org
> > > > > > > > > > > >> >> "EON" <EON@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote
in message
> > > > > > > > > > > >> >>
news:C25CB91D-8C36-430C-84C7-B0580E120D40@xxxxxxxxxxxxxxxx
> > > > > > > > > > > >> >> > I purchased a Dell 8400 with Windows XP
Media Edition and the TV
> > > > > > > > > > > >> >> > Guide
> > > > > > > > > > > >> >> > worked properly for the first sevral
weeks of use. A week ago the
> > > > > > > > > > > >> >> > TV
> > > > > > > > > > > >> >> > Guide
> > > > > > > > > > > >> >> > stopped working and the tv guide no
longer displays TV program
> > > > > > > > > > > >> >> > information,
> > > > > > > > > > > >> >> > it displays "NO DATA AVAILABLE". I have
tried to reset the guide
> > > > > > > > > > > >> >> > and
> > > > > > > > > > > >> >> > update
> > > > > > > > > > > >> >> > the Guide information several times with
no success.....any
> > > > > > > > > > > >> >> > suggestions
> > > > > > > > > > > >> >> > ?
> > > > > > > > > > > >> >>
> > > > > > > > > > > >> >>
> > > > > > > > > > > >> >>
> > > > > > > > > > > >>
> > > > > > > > > > > >>
> > > > > > > > > > > >>
> > > > > > > > > > >
> > > > > > > > > > >
> > > > > > > > > > >

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