Re: VIDEO ERROR!

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The drivers that MS has are often months old.
The error you are getting can be caused by one of the 3 video components.
1. Your graphics card and its driver are not up-to-date (Get the latest from
the card manufacturers Web site).
2. Your DVD Video Decoder is not compatible with the OS level you are
running. ( update it or reinstall it)
3. The TV tuner/video capture card MCE drivers are not compatible with the
OS level you are now running ( Get the latest version from the card
manufacturers Web Site)

2 or 3 above is most likely the problem.

"SylviaF" <SylviaF@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:98E39A3F-3216-4734-963B-860E3C98140F@xxxxxxxxxxxxxxxx
>I recently downloaded and installed service pack 2 on my Time Media Centre
> plus PC. After installing SP2 I found the TV in the media centre did not
> work and displayed the message "Video Error. Some of the files needed to
> display video are missing or corrupt. Please restart media centre and/or
> computer etc etc"
>
> I contacted Microsoft Support who advised that it might be a faulty
> installation. When I removed the Service Pack 2 the TV worked again - so
> obviously SP2 has some connection with this error. I contacted Microsoft
> Support again and they advised me to update drivers and install the SP2
> again
> from CD in safe mode. My PC is only 12 months old and according to
> Microsoft
> the drivers are all up to date. I have installed SP2 again in the manner
> advised but I am still getting the "Video error" message.
>
> I have been into the Event Log which gives a lengthy description of the
> event and I sent it to Microsoft but they had nothing on their Knowledge
> Base
> to match it.
>
> My PC is a Time Media Centre plus, Windows XP Media Centre, Intel Pentium
> 4
> processor, 2.8 Ghz, 512 mb of RAM.
>
> Does anyone out there have any ideas please? I would be so grateful to
> hear
> from you with any suggestions you might have. Thanks


.

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