RE: Cannot install Brother HL1440 printer

After literally hours online and on the phone getting technical help from
Brother, Dell and MS newsgroups (this and the XP General site where I
started), I figured out the solution myself (the Eureka moment that can only
follow the sifting of acquired knowledge). My deceased husband's office
purchased the exact same printer when it purchased a new computer with XP
Pro. That Installation CD added my printer seamlessly to my new computer.

Conclusion:
The problem is in my Installation CD, which kept forcing me to select a
driver that does not work on XP, or else the software would install but the
printer would not be recognized. My printer was manufactured in April 2002
(I purchased it locally in August 2004), so any printers purchased prior to
at least that date will probably have a CD that will not reinstall the
printer. I wonder how many printers might have been needlessly discarded!

I have written to Brother and suggested they add this information to their
FAQs, and that they also advise how one can get an updated Installation CD.

Thank you to those who tried to help.
--
E.J. Gibson Collins


"ejaygee" wrote:

> I have not been able to install my Brother HP1440 Laser jet printer on my new
> Dell computer with XP Media Center Edition 2005. It was previously installed
> on XP Home updated with SP2. Although provided with an inbox signed driver
> (and also the HP LaserJet IIP driver, which Brother assures me is identical),
> the installation request asks for an older driver, and even when I refer to
> it in a file, I get an "Access is denied" message. The exact same message
> occurs when I try to use the HP driver. If I use the directions onliine to
> install the same printer (but to an XP Home rather than XP Media Center
> edition), it simply says that installation failed.
>
> Brother says that it is a problem with the Media Center program. Dell says
> that the printer is not even being recognized, since none of the USB ports
> show a "flag" when I connect the USB cable.
>
> May I please have some advice?
> --
> E.J. Gibson Collins
.

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