Re: media center extender will not work!!!
- From: "Todd Bowra [MSFT]" <toddbow@xxxxxxxxxxxxxxxxxxxx>
- Date: Fri, 6 May 2005 17:08:26 -0700
We've established that the issue is unrelated to your router or your
Extender and doesn't appear to be due to a firewall issue, which doesn't
leave much that could go wrong.
Try checking the Application, System, Security, and Media Center Event
Viewer logs (right click My Computer --> Manage) for any errors
corresponding to the time that you tried to play music/videos/TV and then
post them here.
Absent an obvious problem in the event log, unfortunately the next step
would be to restore your PC to a known-good state using the recovery disk
that came with it.
--
This posting is provided "AS IS" with no warranties, and confers no rights.
"Tim" <Tim@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:DEEC3C10-D4B4-4670-83C4-31496A7E579F@xxxxxxxxxxxxxxxx
> yes I have about 20 times
>
> "Todd Bowra [MSFT]" wrote:
>
> > Definitely frustrating. Have you tried uninstalling the MCX software
via
> > Add/Remove Programs and then reinstalling it?
> >
> > --
> > This posting is provided "AS IS" with no warranties, and confers no
rights.
> >
> >
> > "Tim" <Tim@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
> > news:707101EE-9BCF-46DD-9991-C525488FF969@xxxxxxxxxxxxxxxx
> > > I did a end process for all of these and I still get the same error
> > message.
> > > This is getting frustrating.
> > > Tim
> > >
> > > "Todd Bowra [MSFT]" wrote:
> > >
> > > > > MCSHIELD.EXE SYSTEM
> > > > > MCAGENT.EXE TIM
> > > > > MCVSRTE.EXE SYSTEM
> > > > > MCVSSHLD.EXE TIM
> > > > > MCVSESCN.EXE TIM
> > > > > MCVSFTSN.EXE TIM
> > > > These are all McAfee processes; although they are all related to
their
> > > > anti-virus software, it's possible that they are also performing
port
> > > > blocking. Please select these processes one by one in Task Manager,
> > select
> > > > End Process and choose Yes when warned about ending the process.
Once
> > you
> > > > do that, try viewing TV again on MCX. Following this test, you can
> > reboot
> > > > your PC to restore these processes.
> > > >
> > > > > MWSOEMON.EXE TIM
> > > > You may want to read the below web site, after which you might want
to
> > > > download and run an anti-spyware utility (e.g. Spybot, Ad-Aware,
etc.)
> > > >
http://www.liutilities.com/products/wintaskspro/processlibrary/mwsoemon/
> > > >
> > > > --
> > > > This posting is provided "AS IS" with no warranties, and confers no
> > rights.
> > > >
> > > >
> > > > "Tim" <Tim@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
> > > > news:61D2C864-6A22-4C17-AF0A-9352283F9C7A@xxxxxxxxxxxxxxxx
> > > > > RDPCLIP.EXE MCX1
> > > > > EHMSAS.EXE TIM
> > > > > IEXPLORE.EXE TIM
> > > > > CSRSS.EXE SYSTEM
> > > > > ALG.EXE LOCAL SERVICE
> > > > > DLLHOST.EXE SYSTEM
> > > > > EHSHELL.EXE MCX1
> > > > > HPZIPM12.EXE SYSTEM
> > > > > MCSHIELD.EXE SYSTEM
> > > > > SVCHOST.EXE SYSTEM
> > > > > MCRMGR.EXE MCX1
> > > > > MCRDSVC.EXE LOCAL SERVICE
> > > > > EHMSAS.EXE MCX1
> > > > > WDFMGR.EXE LOCAL SERVICE
> > > > > RMSVC.EXE SYSTEM
> > > > > MCVSESCN.EXE TIM
> > > > > HPZTSB09.EXE TIM
> > > > > MCVSSHLD.EXE TIM
> > > > > TFSWCTRL.EXE TIM
> > > > > REALPLAY.EXE TIM
> > > > > MCAGENT.EXE TIM
> > > > > MCVSRTE.EXE SYSTEM
> > > > > MMTASK.EXE TIM
> > > > > MM_TRAY.EXE TIM
> > > > > MSNMGR.EXE TIM
> > > > > DVDLAUNCHER.EXE TIM
> > > > > INTELMEM.EXE TIM
> > > > > JUSCHED.EXE TIM
> > > > > SMAX4PNP.EXE TIM
> > > > > EHTRAY.EXE TIM
> > > > > EHRECVR.EXE SYSTEM
> > > > > EXPLORER.EXE TIM
> > > > > AOLACSD.EXE SYSTEM
> > > > > MSIMN.EXE TIM
> > > > > SPOOLSV.EXE SYSTEM
> > > > > EHSCHED.EXE SYSTEM
> > > > > SVCHOST.EXE LOCAL SERVICE
> > > > > MCVSFTSN.EXE TIM
> > > > > MSMSGS.EXE MCX1
> > > > > SVCHOST.EXE NETWORK SERVICE
> > > > > SVCHOST.EXE SYSTEM
> > > > > RMSYSTRY.EXE TIM
> > > > > SVCHOST.EXE NETWORK SYSTEM
> > > > > SVCHOST.EXE SYSTEM
> > > > > ATI2EVXX.EXE SYSTEM
> > > > > EHTRAY.EXE MCX1
> > > > > LSASS.EXE SYSTEM
> > > > > SERVICES.EXE SYSTEM
> > > > > WINLOGON.EXE SYSTEM
> > > > > CSRSS.EXE SYSTEM
> > > > > SMSS.EXE SYSTEM
> > > > > TASKMGR.EXE TIM
> > > > > MSMSGS.EXE TIM
> > > > > DSAGNT.EXE TIM
> > > > > WINLOGON.EXE SYSTEM
> > > > > MWSOEMON.EXE TIM
> > > > > HPHMON05.EXE TIM
> > > > > HPWUSCHD2.EXE TIM
> > > > > HPCMPMGR.EXE TIM
> > > > > SYSTEM SYSTEM
> > > > > SYSTEM IDLE PROCESS SYSTEM
> > > > >
> > > > >
> > > > >
> > > > >
> > > > >
> > > > >
> > > > > "Todd Bowra [MSFT]" wrote:
> > > > >
> > > > > > Next step - please paste in a list of all running processes
(under
> > the
> > > > > > Processes tab in Task Manager); it's possible something running
in
> > the
> > > > > > background is blocking traffic.
> > > > > >
> > > > > > --
> > > > > > This posting is provided "AS IS" with no warranties, and confers
no
> > > > rights.
> > > > > >
> > > > > >
> > > > > > "Tim" <Tim@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
> > > > > > news:D0B644B8-15DE-405B-8E7F-BB87D2198CC9@xxxxxxxxxxxxxxxx
> > > > > > > Ok I hooked up the extender directly to my media center pc and
the
> > > > > > extender
> > > > > > > gives me the same error message. So that rules out the router.
> > > > > > >
> > > > > > > "Todd Bowra [MSFT]" wrote:
> > > > > > >
> > > > > > > > Video is sent over a different network port than pictures,
which
> > is
> > > > why
> > > > > > one
> > > > > > > > can be blocked while the other works. I doubt your router
is
> > what's
> > > > > > causing
> > > > > > > > the problem, but it's pretty easy to verify this:
> > > > > > > > 1) connect your MCX directly to your PC using a cross-over
> > Ethernet
> > > > > > cable;
> > > > > > > > if you don't have a cross-over cable, you can use a standard
> > > > Ethernet
> > > > > > cable
> > > > > > > > and toggle the MDI/MDIX switch on the back of your MCX
(assuming
> > you
> > > > > > have
> > > > > > > > the MCX set top box)
> > > > > > > > 2) try to watch TV
> > > > > > > >
> > > > > > > > If that doesn't work, we can continue troubleshooting this
on
> > the
> > > > PC.
> > > > > > > >
> > > > > > > > --
> > > > > > > > This posting is provided "AS IS" with no warranties, and
confers
> > no
> > > > > > rights.
> > > > > > > >
> > > > > > > >
> > > > > > > > "Tim" <Tim@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
> > > > > > > > news:4A9AC941-6CA2-482E-B60A-E94057BCA653@xxxxxxxxxxxxxxxx
> > > > > > > > > I did not find anything you mentioned in the task manager.
Is
> > it
> > > > > > possible
> > > > > > > > I
> > > > > > > > > have some setting wrong on my wireless router? What don't
make
> > > > sence
> > > > > > to me
> > > > > > > > is
> > > > > > > > > that I can view all pictures and the extender seems to
> > communicate
> > > > > > just
> > > > > > > > fine
> > > > > > > > > but when it comes to sound or video it crashes. Is there
some
> > > > setting
> > > > > > > > maybe
> > > > > > > > > with using media between users? I am using a cable modem
with
> > a
> > > > dlink
> > > > > > > > dl-624
> > > > > > > > > router.
> > > > > > > > >
> > > > > > > > > "Todd Bowra [MSFT]" wrote:
> > > > > > > > >
> > > > > > > > > > Try the following:
> > > > > > > > > > 1) Double-check that McAfee is truly disabled by
bringing up
> > the
> > > > > > Task
> > > > > > > > > > Manager (ctrl-alt-del) and verifying that nothing called
> > McAfee*
> > > > is
> > > > > > > > listed
> > > > > > > > > > under the Processes tab. Also, look for CPD.exe in the
list
> > > > (the
> > > > > > > > firewall
> > > > > > > > > > might be there under this name). End all McAfee
processes
> > you
> > > > find.
> > > > > > > > > > 2) Attempt to play TV on your MCX
> > > > > > > > > > 3) If it doesn't work, uninstall the MCX software, then
> > > > reinstall it
> > > > > > > > > > 4) Attempt to play TV again
> > > > > > > > > >
> > > > > > > > > > What happens?
> > > > > > > > > >
> > > > > > > > > > --
> > > > > > > > > > This posting is provided "AS IS" with no warranties, and
> > confers
> > > > no
> > > > > > > > rights.
> > > > > > > > > >
> > > > > > > > > >
> > > > > > > > > > "Tim" <Tim@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
> > > > > > > > > >
news:560DB4AE-8C5F-422A-8212-576AF7F59FBD@xxxxxxxxxxxxxxxx
> > > > > > > > > > > I first disabled my macafee firewall and was using the
> > windows
> > > > > > > > firewall. I
> > > > > > > > > > > even put in the port numbers into the windows firewall
to
> > open
> > > > up.
> > > > > > I
> > > > > > > > still
> > > > > > > > > > > get the error message. I have tried disabling both
> > firewalls
> > > > and
> > > > > > get
> > > > > > > > the
> > > > > > > > > > > error message. I even disabled my virus scan and get
the
> > error
> > > > > > > > message. Do
> > > > > > > > > > I
> > > > > > > > > > > have to reset my extender with everything disabled and
> > then
> > > > give
> > > > > > it a
> > > > > > > > try?
> > > > > > > > > > > What is frustrating is Lynksys does not have an
answer,
> > dell
> > > > does
> > > > > > not
> > > > > > > > have
> > > > > > > > > > an
> > > > > > > > > > > answer, I do not know who to go to next.
> > > > > > > > > > >
> > > > > > > > > > > "Tim" wrote:
> > > > > > > > > > >
> > > > > > > > > > > > I purchased a brand new dell computer and a media
center
> > > > > > extender.
> > > > > > > > The
> > > > > > > > > > > > extender connects to my pc just fine. I can get all
my
> > > > photos
> > > > > > > > through
> > > > > > > > > > the
> > > > > > > > > > > > media center just fine. However if I try live tv, my
> > video,
> > > > my
> > > > > > > > music, or
> > > > > > > > > > > > radio I get a error message that states " An error
has
> > > > occured
> > > > > > while
> > > > > > > > > > using
> > > > > > > > > > > > your media center extender. To continue, reset your
> > device.
> > > > For
> > > > > > more
> > > > > > > > > > > > information about resetting your extender, refer to
your
> > > > > > hardware
> > > > > > > > > > > > documentation." I first checked with lynksys about
this
> > and
> > > > > > they
> > > > > > > > sadi
> > > > > > > > > > it is
> > > > > > > > > > > > a hardware issue with the extender. I exchanged the
> > extender
> > > > for
> > > > > > a
> > > > > > > > new
> > > > > > > > > > one
> > > > > > > > > > > > and I still get the error message. I am using a
d-link
> > 624
> > > > > > router
> > > > > > > > and
> > > > > > > > > > get
> > > > > > > > > > > > great signal strength. Again I can view my photos
just
> > fine.
> > > > > > What is
> > > > > > > > > > going
> > > > > > > > > > > > on????
> > > > > > > > > >
> > > > > > > > > >
> > > > > > > > > >
> > > > > > > >
> > > > > > > >
> > > > > > > >
> > > > > >
> > > > > >
> > > > > >
.
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- From: Todd Bowra [MSFT]
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