Re: Nero got me!

Well I bought the whole Nero Ultra package and encoder-cost me over $100.
Anyone want to buy it real cheap - I'll never use it. I just have to give
you my unlock code and your good to go.

"MarkF" <iwsdata@xxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:%23BYSvlOUFHA.3864@xxxxxxxxxxxxxxxxxxxxxxx
> They got me too.
> I've been using Nero to burn data DVDs for some time, and have always been
> happy with it. The other day though I purchased the latest version and
tried
> to use NeroVision to put some DVR-MS files onto one DVD. 8 of the 9 files
I
> tried failed. I think their claim of support for DVR-MS is false
> advertising. At the very least they should have clearly stated when it
will
> work and when it won't. I had some success however running the files
through
> DVR-Edit first, then using one of the Nero apps (Recode or NeroVision). I
> don't know if Nero is just incapable of making something that works, or if
> they have agreed to certain restrictions in their support, either way it
is
> a loosing proposition for the customer.
> To those that want to chastise for not knowing that DVR-MS support was
weak:
> Nero's site does NOT make it clear that their support is very limited and
> any mention of DVR-MS is not qualified. Also, if Nero offered their apps
as
> standalone packages I would have been happier to buy just the latest Nero
> Burning Rom and leave the rest, but they only sell is bundled with
> everything else. I'm still a fan of their Burning Rom, but Nero as a
company
> is pretty deceitful in my opinion.
>
> "Joe Horton" <joe@xxxxxxx> wrote in message
> news:%23X$n2RLUFHA.2520@xxxxxxxxxxxxxxxxxxxxxxx
> > I've been looking for other software to burn my dvr-ms files to DVD with
> > as
> > the Sonic software lowers the quality too much when I burn recorded TV
to
> > dvd. So I researched on Nero and as it states on this web link of
> > theirs -
> > they do support it:
> > http://ww2.nero.com/enu/NeroVision_Express_2_prev.html
> >
> > However; after paying $79 for the software and and another $25 for an
MPEG
> > encoder and it didn't work - after contacting support - see what they
> > wrote
> > back to me:
> >
> > ----------
> > Dear Mr. Horton,
> >
> > thank you for your email and your interest in our software.
> >
> > I am sorry, but we do not fully support dvr-ms files.
> > The best way is to create unencrypted dvr-ms files, but we cannot
> > guarantee,
> > that the files will be fully supported.
> >
> > Should you have any other request, please don't hesitate to contact us
> > again.
> >
> > Best regards
> >
> > Norbert Follrich
> > Technical Support
> >
> > Nero AG
> > Im Stoeckmaedle 18
> > 76307 Karlsbad
> > Germany
> > Fax : ++49 (0)7248 928 499
> > http://www.nero.com
> >
> >
>
>


.

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