Re: HP z545 Media Center - odd issues

Tech Tip: Click here to run a free scan for Windows Errors and optimize PC performance

If you haven't already, check out this update to resolve the WTSVC.EXE
resource issue.

http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?dlc=en&lc=en&os=228&product=435776&lang=en&cc=us&softwareitem=pv-28137-1

"Stan Spotts" wrote:

> I updated the video drivers, but still have the same issues on occasion. I
> did disable WTSVC.EXE and have fewer hangs, thankfully.
>
> --Stan
>
> "Peter Near [MCE MVP]" <peter@xxxxxxxxxxxx> wrote in message
> news:efHB5J45EHA.3908@xxxxxxxxxxxxxxxxxxxxxxx
> > Can't help with the front panel display, but the black screen issues are
> > probably due to video drivers.
> >
> > Make sure you have the latest drivers for your video card, and the latest
> > version of the DVD decoder (Nvidia just released a new version recently if
> > that's what you have).
> >
> > Pete
> >
> > Stan Spotts [MSFT] wrote:
> >> I purchased this box rather than building my own because I had to have a
> >> machine that looked like a stereo component rather than a PC. That said,
> >> it's a pretty nice for factor and has a lot of extras for external
> >> connectivity and decent storage. A definite step up from my old Ultimate
> >> TV box.
> >>
> >> There are some quirks, however, and I'm wondering if other z545 users are
> >> running into them.
> >>
> >> 1. WTSVC.EXE tends to hit 50%+ on the CPU. As far as I know, this is
> >> just a little dinky program to update the front panel display. What
> >> could be taking that much of the CPU?
> >> 2. EHMSAS.EXE does the same thing at times, especially if I kill the
> >> WTSVC.EXE process.
> >> 3. At times the video screen is black. Sometimes [Stop] followed by
> >> [Play] gets it to work.
> >> 4. At times the entire MCE interface is black, but the mouse cursor is
> >> visible if I use the keyboard/trackball. The [Minimize] button works and
> >> I see the XP desktop, but [Maximize] just stays black.
> >> 5. When the MCE interface goes black, trying to stop it's process takes
> >> forever, if it works at all.
> >>
> >> Of course, most of this happens when my wife is trying to watch a show,
> >> so I get some real heat about it :). So if you've run into these issues,
> >> and especially if you've gotten around them, please let me know!
> >>
> >> Thanks,
> >> --Stan
>
>
>
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