Re: XP will not load; how to back up data?
- From: "Dana Cline - MVP" <dcline@xxxxxxxxxxxxx>
- Date: Thu, 31 Mar 2005 11:20:59 -0600
When you boot in safe mode, what is the last driver loaded before it hangs?
MUP.SYS, by any chance? If so, there may be lots of things to try. In no
particular order, the following seems to work for some people:
Swap memory chips around - could be problem if you only have one, but if you
have two, try booting with just one (try them both).
BIOS settings - try toggling on or off the ACPI power setting. Also try
resetting BIOS to "standard settings".
USB - unplug any USB peripherals
PC Card - remove any PC cards that are in the laptop.
Failing that, get a Windows XP setup CD, boot on it. Try the "repair
console" and when you get a C: prompt, see if you can reach the floppy drive
and the directory on C with your photos.
Failing that, tell the XP setup CD to reinstall, then select the Repair
option.
I had a similar problem with my Media Center machine, and finally had to
repartition reformat and reload MCE. Fortunately, all my data was on a
separate drive so I didn't lose it.
Dana Cline - MVP
"wendellg85" <wendellg85@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:18C2FD56-B2AC-496D-97E6-ABDC8FE9B94D@xxxxxxxxxxxxxxxx
> After powering on laptop, black screen says that windows could not load.
No
> specific error messages are given. Msg says it could be due to a recent
> power failure or improper shutdown, but I am certain neither of these is
the
> case. Options are to boot in safe mode, last known good configuration, or
> start windows normally. When I choose safe mode, some file names scroll
down
> the screen, then it hangs and does nothing. If I choose last known good
> configuration or to start normally, I get a blank screen that does
nothing.
> I can't locate my set up CD (but I'm still looking). From what I can
tell,
> the operating system may be hosed and needs to be reinstalled, which is
fine.
> Except, I have a lot of digital pictures on my HD that I need to back up.
> Can anyone suggest any ways to do this?
>
> A coworker suggested that I try to get to a command prompt and then copy
the
> files to a non-windows directory, so that I could reinstall windows and
> hopefully not overwrite the files. Will this work? I can't seem to
figure
> out how to get to a command prompt though - any suggestions?
>
> Ideally, I'd like to burn the files to CD, but I don't know how I'd do
that
> without being able to get into windows. Is there a way to burn to CD from
a
> command prompt?
>
> Thanks for any suggestions!
>
.
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- XP will not load; how to back up data?
- From: wendellg85
- XP will not load; how to back up data?
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