Re: recorded tv making a DVD
From: butch (butch_at_discussions.microsoft.com)
Date: 02/22/05
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Date: Mon, 21 Feb 2005 19:31:01 -0800
The fix worked thanks for your time,and I also thank MS for giving up this
space so things like this can happen.
"BALALLY" wrote:
> I have the same problem with my HP z545 Media Center. I am going to try the
> Sonic Fix. I wonder if it is a OEM load problem.
>
> "Harry Gerapetritis" wrote:
>
> > Butch,
> >
> > Here is a fix that worked for may Gateway 7200 users. It is just terrible
> > that this problem plagues all 7200 media center customers and Gateway has no
> > clue how to fix it yet.
> > ----------------------------
> > Gateway 7200 MC users,
> >
> > Gateway is apparently shipping many (if not all) of their 7200 media center
> > computers with a defective installation of the OEM Media Center. The
> > problem is associated with the SonicMCEBurnEngine application. You can
> > verify that this is the problem you are having by following these steps:
> >
> > 1) Try to burn a DVD within media center (you'll get the error message about
> > not having a DVD burner installed.)
> > 2) Go to Start/Control Panel/Admininstrative Tools/Event
> > Viewer/Applications.
> > 3) Right click on the error and select "Properties". Do you see the
> > SonicMCEBurnEngine error about not finding a device?
> >
> > Microsoft will not help you with this problem, because it is not their
> > problem. Gateway is your OEM (Original Equipment Manufacturer), and they
> > get deeply discounted desktop licenses because they install the operating
> > system and provide all of the support for the OEM version. The problem?
> > When you call Gateway Tech Support their answer is "What's a Media Center?"
> >
> > A solution (we think) to this problem was identified on this board by
> > another user about a month ago (Thanks, Tombo). The applications that
> > Gateway uses with the Media Center were created by Sonic. Sonic offers a
> > free trial on their MyDVD software. If you download and install the trial
> > program from Sonic, it apparently replaces the improperly installed burn
> > engine from Gateway.
> >
> > Here is the text of the message from tombo:
> >
> > ----------------------
> > if you download mydvd from this link and install the trial software it will
> > all work fine it fixed my computer let me know if it works of you
> > my email is tallytombo@mchsi.com
> >
> > http://support.sonic.com/trial/MyDVDTrial.asp?type=desktop&product=cineplayer
> > ---------------------------
> >
> > I have installed this on my computer, and it does apparently work. Some
> > users installed it, and then uninstalled it and the fix remained. I
> > installed it, and then left it on my computer without using it, and it seems
> > to still work too. A couple of possible concerns:
> >
> > 1) When I installed it and rebooted my computer the first time, windows
> > generated an error report. I ignored this and rebooted again, and
> > everything worked perfectly.
> >
> > 2) I have noticed that occasionally when I am playing a DVD through media
> > center, the video will hang up. I will then have to rewind a few frames and
> > then hit play again, and everything is o.k. I don't know if this is related
> > to this fix, or if it would have been doing it all along anyway.
> >
> > Before finding out about this fix, I had made arrangements with Gateway to
> > send my computer back and get a new one. That turned into a real fiasco,
> > with improperly addressed shipping labels and concerns over whether the new
> > computer would work any better. Plus, there were security issues over
> > personal finance files I had already placed on the new computer. In the
> > end, I negotiated a solution in which Gateway provided me with a free copy
> > of Nero Ultra 6 in order to do all of my DVD burning of media center
> > recorded files.
> >
> > I'm curious, when did you folks buy your new Gateway computer? I received
> > mine around December 21. Gateway received multiple, specific reports of
> > this serious problem (from myself, and several other users on this board)
> > from late December through the first half of January. It is quite sad that
> > they are no closer to fixing the problem as of this date.
> >
> > Hope this helps,
> > Harry
> >
> > "butch" <butch@discussions.microsoft.com> wrote in message
> > news:1C345F73-738F-4C25-AF3A-8B55A91EAB02@microsoft.com...
> > > when i try to create a DVD from shows i recorded i get an error message
> > > (cd/dvd recorder required ensure that you have a cd or dvd recorder
> > > installed
> > > and then select create cd/dvd.) i have both installed on my computer.
> > > GATEWAY
> > > has no clue whats causing this and gave me the run around. does anyone
> > > know
> > > how to handle this?
> > > --
> > > thanks for your time
> >
> >
> >
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