Re: MCX - can't connect

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From: Todd Bowra [MSFT] (toddbow_at_online.microsoft.com)
Date: 02/21/05


Date: Mon, 21 Feb 2005 12:49:44 -0800

Do you have Norton Antivirus installed on your PC? Per another recent post,
this may cause the problem you describe (note: I have not personally tested
this):

> I figured out the problem, it seems that even though the ports were open
in
> the Windows Firewall Exceptions table, my Norton Anti-Virus overroad those
> settings. As soon as I uninstalled Norton Antivirus 2005 I was able to
find
> and run my extender.

-- 
This posting is provided "AS IS" with no warranties, and confers no rights.
"Ryan Lynch" <Ryan Lynch@discussions.microsoft.com> wrote in message
news:55127F1A-32C4-45B8-AFE3-D03B5004A760@microsoft.com...
> I too have a very new DELL 8400 w/MCE 2005 and am also having very similar
> breakdowns in attemps to set up the xbox extender. I get a device error
and
> then it tells me it cannot find any extenders. If this is a "DELL" issue
have
> ther been any successful patahs/workarounds???????
>
> "Ed Mummert" wrote:
>
> > Thanks Gabe... I agree, too much of a coincidence.  It'll be interesting
to
> > see what comes out of all this and what the final resolution is.
> >
> > Ed
> >
> > "Cannot setup XBOX Media Center Extender" wrote:
> >
> > > Ed,
> > >   A Microsoft person responded to a message I posted on this forum and
told
> > > me about that log file.  Although the error messages I got were quite
> > > different from yours, I still believe we share the same basic problem.
It is
> > > just too much of a coincidence that we have the same model PC, and
have had
> > > problems with our extenders.
> > >
> > > Good luck!
> > >
> > > Gabe
> > >
> > >
> > > "Ed Mummert" wrote:
> > >
> > > > Gabe... thanks, there's great information here.
> > > >
> > > > I checked the log you mentioned.  It did provide interesting info.
Here's
> > > > the pertinent lines for the install attempt last night after some
suggestions
> > > > made by others...
> > > >
> > > > ***********************************************************
> > > > Tuesday, 01 February 2005 22:59:09
> > > > ***********************************************************
> > > > 10:59:09 PM : Checking only instance of installer.
> > > >
> > > > 10:59:09 PM : CmdLine: Connection Wizard.
> > > >
> > > > 10:59:09 PM : CmdLine: DvcConn launched from DvcSetup.
> > > >
> > > > 10:59:09 PM : CmdLine: Security code passed in via cmdline:
1600-9981
> > > >
> > > > 10:59:09 PM : CmdLine: Skipping Pre-Run Checks.
> > > >
> > > > 10:59:09 PM : Verifying EULA is present.
> > > >
> > > > 10:59:09 PM : Verifying Privacy Policy is present.
> > > >
> > > > 10:59:09 PM : Start conditions met.
> > > >
> > > > 10:59:09 PM : Searching device table for unaffiliated bobsleds.
> > > >
> > > > 10:59:09 PM : Found 1 matching device(s).
> > > >
> > > > 10:59:09 PM : Removing device from device table.  ID =
> > > > {00000000-0000-0010-8000-000F66FDF8FD}
> > > >
> > > > 10:59:09 PM : Matching device not found: Entering 15 second wait.
> > > >
> > > > 10:59:24 PM : Re-Searching device table for unaffiliated bobsleds.
> > > >
> > > > 10:59:24 PM : Found a device matching the security code.  DVCID =
> > > > {00000000-0000-0010-8000-000F66FDF8FD}
> > > >
> > > > 10:59:25 PM : Sanity Check : Making sure device is not already
affiliated
> > > > with this PC.
> > > >
> > > > 10:59:25 PM : Starting affiliation.
> > > >
> > > > 10:59:29 PM : Waiting for visibility status.
> > > >
> > > > 10:59:30 PM : Waiting for security codes exchange status.
> > > >
> > > > ***********************************************************
> > > > ERROR
> > > > ***********************************************************
> > > > Security code exchange timed out.
> > > >
> > > > 11:00:49 PM : Cancel confirmed by user.
> > > >
> > > > 11:00:49 PM : Removing entry from device table.
> > > >
> > > > 11:00:49 PM : Turning off the InOOBE flag.
> > > >
> > > > 11:00:49 PM : Exiting
> > > >
> > > > I'm curious (and trying to improve debug skills)... how did you
discover
> > > > this particular log?
> > > >
> > > > I figured I might be headed down the road of doing a 'clean
install'.
> > > > Thought I'd pursue this forum first.  It's at least satisfying to
know that
> > > > it will work... eventually!
> > > >
> > > > "Cannot setup XBOX Media Center Extender" wrote:
> > > >
> > > > > Ed,
> > > > > I hade very similiar problems with my Dell Dimension 8400, which
is now
> > > > > about 3 months old.  My installation failed at exactly the same
place yours
> > > > > did.  Look at the c:\windows\dvcconn.log file for more
information.
> > > > > Eventually, I ran the XP 'repair' process from the media supplied
by Dell,
> > > > > and this allowed me to successfully complete the installation.
However,
> > > > > after this I would receive an error on my extender (Xbox) that
said there was
> > > > > network congestion, or the MC PC was turned off, etc.  Ultimately,
I
> > > > > formatted and re-installed MCE 2005, and all is well.  I hate to
scare you,
> > > > > but my hypothoesis is that Dell Dimension 8400s (as they come from
the
> > > > > factory) are incompatible with Media Center Extenders.  If someone
has had
> > > > > success, please speak up.
> > > > > The good news is now that I'm up and running, I love it.  Good
luck and let
> > > > > me know if you have any questions.
> > > > >
> > > > > Gabe
> > > > >
> > > > > "Ed Mummert" wrote:
> > > > >
> > > > > > Hi... I haven't been able to successfully connect MCE 2005 PC
with Linksys
> > > > > > Extender after several days worth of attempts. Here's what I can
think of
> > > > > > that would help in triggering any ideas or resolution.
> > > > > >
> > > > > > Dell 8400 Dimension - 1 month old
> > > > > > Windows MCE 2005
> > > > > > Running with an administrator account
> > > > > > Linksys extender
> > > > > >
> > > > > > MCX setup software appears to find the extender initially, asks
for 8 digit
> > > > > > 'code', validates the code, but then ultimately fails with
'cannot connect
> > > > > > with extender' message at end.
> > > > > >
> > > > > > MCX setup software appears to have correctly set up 'fast user
switching'
> > > > > > and enabled remote desktop. A 'user group' has been created for
MCX users.  I
> > > > > > don't see any user accounts for MCX (not sure if there should be
one of these
> > > > > > or not, thought I'd seen somewhere that there should be).
> > > > > >
> > > > > > All windowsupdate.com updates are current.
> > > > > >
> > > > > > Steps performed or tried:
> > > > > > Scanned for spyware.  No issues.
> > > > > > Removed all anti-spyware apps and registry entries
> > > > > > Clean booted with only Microsoft services running (ran msconfig,
selected
> > > > > > 'hide microsoft' in services, de-selected others)
> > > > > > Removed 'startup' entries in msconfig
> > > > > > Removed all firewall processes
> > > > > > Removed all anti-virus processes
> > > > > > Deinstalled all terminal services apps (Gotomypc, RealVNC,
Citrix client)
> > > > > >
> > > > > > Tried with router with various configs:
> > > > > >  - Extender wired, MCE wireless
> > > > > >  - Both wired
> > > > > >  - Both Wireless (I know not supported... just trying for the
heck of it)
> > > > > >
> > > > > > Router (US Robotics 8054) set to 802.11g only.  Turbo mode
disabled. No
> > > > > > 802.11b devices in environment.  2 other PC's (in addition to
MCE PC) connect
> > > > > > via 802.11g successfully.  All PC's used USR wireless cards or
devices.
> > > > > >
> > > > > > Tried without router:
> > > > > >  - Direct wired
> > > > > >  - Cross over wire
> > > > > >  - MDX switch on extender in both positions
> > > > > >
> > > > > > Rebooted all devices several times
> > > > > > Performed hard reset of extender
> > > > > > Extender 'sees' network both wired and wirelessly
> > > > > > Can see extender device in router, sometimes twice with same
name, different
> > > > > > IP's (one wired, one wireless?).  Other times, only one entry.
> > > > > > Can ping successfully one of the IP's (from MCE PC), but not
both (when
> > > > > > there are two IP's).
> > > > > >
> > > > > > Thanks for your suggestions/help!
> > > > > >
> > > > > > Ed
> > > > > >
> > > > > >
> > > > > >


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