Re: Startup problem with XBox Media Center Extender

From: Todd Bowra [MSFT] (toddbow_at_online.microsoft.com)
Date: 02/21/05 

Date: Mon, 21 Feb 2005 12:43:01 -0800

When you replaced the BEFSR41 with a switch, what IP addresses did the Xbox
say it and the PC now have? 

-- 
This posting is provided "AS IS" with no warranties, and confers no rights.
"Jeff L" <JeffL@discussions.microsoft.com> wrote in message
news:D10384CA-CF37-458C-8B19-A4B67437C823@microsoft.com...
> I switched the BEFSR41 router to a Linksys 5 port  hub, which I am
assuming
> is the same thing as a switch (I am a little unclear on what the
difference
> is between a hub and a switch, but you were obviously correct in that the
> BEFSR41 is a router with a 4 port switch)), but this unfortunatly made no
> difference.  I will contact BT/Yahoo on Monday to try the other option, as
it
> is to late to reach them now.
>
> "Jeff L" wrote:
>
> > "What did it say your Xbox IP was? what about your PC IP?"
> >
> > The MCX IP address was 192.168.0.101
> > The MCE PC IP address was 169.254.203.34
> >
> > "Is your Xbox set to use a static IP address or a dynamic IP address
> > (acquired via DHCP/Auto-IP)?" and  "One more thing - is the DHCP server
> > turned on for your Linksys router? (i.e.
> > is it handing out IP addresses or does it delegate that to the BT
router?)"
> >
> > I don't know the answer to these.  Sorry for my ignorance.  How can I
find
> > out which is the DHCP server designating the IP addresses?
> >
> > "Jeff L" wrote:
> >
> > > I tried one of the things you suggested, namely directly hooking my
XBox to
> > > the MCE PC by plugging the ethernet cable into the LAN port on the
back of my
> > > PC (which forced me to not have an internet connection for a while).
I did
> > > this during the setup phase I got the following message on my TV/MCX:
> > > 'MCX connected to the MCE PC but cannot communicate with the PC.
Please
> > > check the network settings. '
> > >   It also gave me the IP addresses for the MCX and the MCE PC.  I will
try
> > > to see if I cannot find some improper settings to the network, but any
> > > suggestions would be appreciated.  Thanks for you prompt responses.
> > >
> > > "Jeff L" wrote:
> > >
> > > > I use the freeware version of Zonealarm.  This is what the PC MCE
startup
> > > > detects as well.  I just purchased PC-cillin for antivirus software
also, and
> > > > although I did not set up a firewall through that software, I think
it has
> > > > one.  Maybe that is the problem.  The PC MCE setup does not detect
it
> > > > however.  In any case I will shut that off too when I get home and
try it
> > > > again.  I will also try the sequence of disconnecting and rebooting
that you
> > > > offered.  Thanks.
> > > >
> > > > "Todd Bowra [MSFT]" wrote:
> > > >
> > > > > The message displayed on the PC does indeed suggest that it can't
see the
> > > > > MCX at all. This is likely due to a firewall or general networking
problem;
> > > > > for reference, which firewall software do you have?
> > > > >
> > > > > Given that your firewall is disengaged, a networking issue is more
likely -
> > > > > do you have a cross-over cable you could use to try connecting the
Media
> > > > > Center directly to the Xbox? (which would isolate the both from
the rest of
> > > > > your network). If not, what happens if you do the following:
> > > > > 1) disconnect your Linksys switch from the BT router
> > > > > 2) reboot your PC
> > > > > 3) reset your Xbox
> > > > > 4) try running the install software again
> > > > >
> > > > > -- 
> > > > > This posting is provided "AS IS" with no warranties, and confers
no rights.
> > > > >
> > > > >
> > > > > "Jeff L" <JeffL@discussions.microsoft.com> wrote in message
> > > > > news:D18D126A-0DFB-4414-BF52-43A286B9BD2B@microsoft.com...
> > > > > > When I run the setup CD on the PC, I get to a point where the PC
states
> > > > > > 'Connecting to the MCE', it then pauses and then asks about the
connection
> > > > > > type, wired or wireless, then tells me it detects a firewall
(which is
> > > > > > disengauged) then goes back to 'Connecting to the MCE' and
finally to 'MCE
> > > > > > not found',  which leads me to believe it never detects the
XBoxMCX.    On
> > > > > > the TV with the XBoxMCX, the Media Center logo appears, it goes
to
> > > > > contacting
> > > > > > then 'connecting' , waits for a few minutes connecting, then the
screen
> > > > > goes
> > > > > > black.
> > > > > >
> > > > > > "Todd Bowra [MSFT]" wrote:
> > > > > >
> > > > > > > Can you clarify the problem you are seeing - is the PC telling
you it
> > > > > can't
> > > > > > > find the MCX, or is the PC reporting success, but you never
see Media
> > > > > Center
> > > > > > > on the Extender?
> > > > > > >
> > > > > > > Also, go ahead and uninstall Windows Media Connect from the
Add/Remove
> > > > > > > Programs Control Panel - the Windows Media Connect software
can cause
> > > > > MCX to
> > > > > > > disconnect. There is a workaround, but if you're not using a
Windows
> > > > > Media
> > > > > > > Connect device, you may as well uninstall the software.
> > > > > > >
> > > > > > > -- 
> > > > > > > This posting is provided "AS IS" with no warranties, and
confers no
> > > > > rights.
> > > > > > >
> > > > > > >
> > > > > > > "Jeff L" <JeffL@discussions.microsoft.com> wrote in message
> > > > > > > news:B7B007FD-A39F-4735-98FF-29A2C1010956@microsoft.com...
> > > > > > > > I have read a few posts where some people do use them in the
UK.  But
> > > > > I am
> > > > > > > in
> > > > > > > > the US Air Force and all the components are from the US, it
is just
> > > > > that I
> > > > > > > am
> > > > > > > > currently stationed over here in the UK at the present time.
I am not
> > > > > > > even
> > > > > > > > trying to use the TV functions yet as I have only just
purchased the
> > > > > > > system
> > > > > > > > and the XBox extender.  I am just trying to connect my PC to
the XBox
> > > > > > > > extender and start with any of the features of the MCE.  I
should
> > > > > think
> > > > > > > that
> > > > > > > > it would work at the least with the music and picture
features since
> > > > > > > > everything is the same as it would be otherwise in the US
(the
> > > > > computer,
> > > > > > > the
> > > > > > > > linksys router, the XBox, and the Xbox MCX).  Maybe I am
incorrect in
> > > > > this
> > > > > > > > assumption and that is the reason I cannot get the PC and
the Extender
> > > > > to
> > > > > > > > completly connect.  My problem is very similar to a post
from
> > > > > 11/13/2004
> > > > > > > > titled 'Extender instantly disconnects'.  The Extender seems
to be
> > > > > > > networked
> > > > > > > > through the router but it is unrecognized by the PC as being
on the
> > > > > > > network
> > > > > > > > during the setup.  The TV shows the Media Center logo, tries
to
> > > > > connect
> > > > > > > and
> > > > > > > > then after about a minute the screen goes to black.  I am a
newbie so
> > > > > it
> > > > > > > may
> > > > > > > > just be a simple problem with my network, but I cannot find
it.
> > > > > > > >
> > > > > > > > "Jeff Griffin" wrote:
> > > > > > > >
> > > > > > > > > I don't think that extenders are supported outside the US.
> > > > > > > > >
> > > > > > > > > Jeff Griffin
> > > > > > > > > Windows XP Media Center Edition MVP
> > > > > > > > > www.thegreenbutton.com
> > > > > > > > >
> > > > > > > > >
> > > > > > > > >
> > > > > > > > > "Jeff L" <Jeff L@discussions.microsoft.com> wrote in
message
> > > > > > > > > news:B210E321-A345-4BFC-853C-690DD1D21BE5@microsoft.com...
> > > > > > > > > >
> > > > > > > > > > My internet connection is from BT/Yahoo and connects
from the
> > > > > phone
> > > > > > > line
> > > > > > > > > to
> > > > > > > > > > the BT Voyager 205 ADSL Router which they provided (I am
currently
> > > > > > > living
> > > > > > > > > in
> > > > > > > > > > the UK).  From the BT Router, an ethernet cable connects
to the
> > > > > > > 'internet
> > > > > > > > > > port' on a Linksys 4 port  switch (Model  No. BEFSR41,
which show
> > > > > as
> > > > > > > > > > compatible at least with the XBox on the XBox site).
Both my MCE
> > > > > PC
> > > > > > > and
> > > > > > > > > the
> > > > > > > > > > XBox are then connected from the Linksys Router by
ethernet cable
> > > > > ..
> > > > > > > > > This
> > > > > > > > > > is a new network I set up and I admit I have never set
one up in
> > > > > the
> > > > > > > past.
> > > > > > > > > I
> > > > > > > > > > don't have any 'switches ' to set that I can find on
either of the
> > > > > > > > > routers.
> > > > > > > > > > I did use the Windows Wizard to set up the network when
I
> > > > > encountered
> > > > > > > this
> > > > > > > > > > problem, but the internet connection was working with
the above
> > > > > setup
> > > > > > > > > before
> > > > > > > > > > I did that.  I even tried to use  the 'Windows Media
Connect'
> > > > > option
> > > > > > > > > under
> > > > > > > > > > the 'Network and Internet Connections'  but no devices
are
> > > > > displayed
> > > > > > > to
> > > > > > > > > add.
> > > > > > > > > > I hope this helps.  Thanks for the quick reply.
> > > > > > > > > >
> > > > > > > > > >
> > > > > > > > > > "Todd Bowra [MSFT]" wrote:
> > > > > > > > > >
> > > > > > > > > > > Please provide details of your network configuration
(i.e. all
> > > > > the
> > > > > > > > > switches,
> > > > > > > > > > > routers, etc. that you have and how your Xbox and PC
are
> > > > > connected
> > > > > > > to
> > > > > > > > > them)
> > > > > > > > > > >
> > > > > > > > > > > -- 
> > > > > > > > > > > This posting is provided "AS IS" with no warranties,
and confers
> > > > > no
> > > > > > > > > rights.
> > > > > > > > > > >
> > > > > > > > > > >
> > > > > > > > > > > "Jeff L" <Jeff L@discussions.microsoft.com> wrote in
message
> > > > > > > > > > >
news:68FE4A0B-AD3A-4448-B838-53DB18A98584@microsoft.com...
> > > > > > > > > > > > My system:  AMD Athlon 64, 2.2 GHz, 1GB Ram, Media
Center 2005
> > > > > > > > > > > >
> > > > > > > > > > > > I recently purchased a Shuttle G5 9500 with the 2005
MCE, and
> > > > > > > followed
> > > > > > > > > > > with
> > > > > > > > > > > > the XBox media center extender.  My problem is
during the
> > > > > setup
> > > > > > > > > process,
> > > > > > > > > > > the
> > > > > > > > > > > > Media Center Extender cannot be found, using a wired
Ethernet
> > > > > > > > > connection.
> > > > > > > > > > > I
> > > > > > > > > > > > have turned off my firewall (even though I already
adjusted
> > > > > the
> > > > > > > > > settings),
> > > > > > > > > > > I
> > > > > > > > > > > > have checked my network settings and connections
over and
> > > > > over,
> > > > > > > but I
> > > > > > > > > > > cannot
> > > > > > > > > > > > find a problem and the silly thing is never  found.
The XBox
> > > > > > > during
> > > > > > > > > setup
> > > > > > > > > > > > mode shows a good network connection.  Any ideas on
how to
> > > > > rectify
> > > > > > > > > this?
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