Re: Xbox Extender giving network congestion errors

Tech-Archive recommends: Repair Windows Errors & Optimize Windows Performance

From: Jason Tsang (jason-onlineDEL_at_ETEmvps.org)
Date: 02/05/05


Date: Sat, 5 Feb 2005 00:28:42 -0500

You need to have a crossover cable if you are connecting the MCE computer
straight to the Xbox.

A normal straight through cable will not work.

-- 
Jason Tsang - Microsoft MVP
Find out about the MS MVP Program -
http://mvp.support.microsoft.com/default.aspx
"EW" <EW@discussions.microsoft.com> wrote in message 
news:0DE5BBED-CD63-4A49-98E4-8D8F9B4684A9@microsoft.com...
> Thanks for the reply.
>
> Hum the problem occurs with the Linsys WRT54G connect like this.
> Network cable from Linksys cable modem.
> Network cable to Media center PC
> Network cable to XBOX.
>
> The reason I use a wireless router is because I bring my laptop home from
> work and connect to work with it.  It has a wireless ethernet card.
>
> I've done this to wire my home.   I've connected the router to a terminal
> block of ethenet cables.   I've conneted the ethernet cables through the
> walls to the xboxs in other rooms in the house.   I've tested these
> connections and they are fine.
>
> To troubleshoot this issue I bought the 25 ft of 568B 2 Cat 5e Cable to
> connect from the HUB to the XBOX.   I will try connecting the Cable from 
> the
> Media Center PC to the XBOX directly.  I will report back the status.
>
> The above test won't work for a permanent solution.  Any suggestions to 
> make
> this work permamently will be appreciated.   Money isn't an issue. 
> However I
> would like to get this to work through the XBOX instead of purchasing a 
> Media
> Center Extender.   Also I believe that If we get my configuration working 
> it
> will benefit the community of XBOX users.
>
> EOM
> =====================================================
> =====================================================
>
> "Barb Bowman [MVP-Windows]" wrote:
>
>> your hub could be the issue (especially if it is a 10mb only hub).
>> you'd want to use a 10/100 switch.
>>
>> On Fri, 4 Feb 2005 04:23:05 -0800, "EW" <EW@discussions.microsoft.com>
>> wrote:
>>
>> >I've got the same issue when playing back recorded TV shows.
>> >I've downloaded the TweakMCE and followed your instructions.
>> >This is a 3 month old XBOX and I've gone through 3 since XBOX live 
>> >started.
>> >I was hoping I could use the others for MCE extenders.  This is a 
>> >different
>> >issue.
>> >
>> >Please help.
>> >My setup is this presently.
>> >Cable Modem - to Linksys WRT54G - latest firmware.
>> >Linksys Router to Linksys 5 Port Workgroup Hub.
>> >Workgroup Hub to Media Center PC
>> >Workgroup Hub also to XBOX extender.
>> >25 ft of 568B 2 Cat 5e Cable from Workgroup Hub to XBOX.
>> >Not running through router. router produced same errors.
>> >
>> >XBOX live runs great.
>> >
>> >Would it help having a new image for the XBOX extender?
>> >Is there a way to update the XBOX extender through Media Center Extender
>> >Manager?   If I Hit the Y on the XBOX controller during load it waits 
>> >for an
>> >image.
>> >However, it states there isn't an image available for it when trying to
>> >updated from the media center pc.
>> >
>> >Related Info:
>> >
>> >Media Center PC:
>> >
>> >OS Name Microsoft Windows XP Professional
>> >Version 5.1.2600 Service Pack 2 Build 2600 ------------- Media Center?
>> >OS Manufacturer Microsoft Corporation
>> >
>> >System Manufacturer INTEL_
>> >System Model D915PBL_
>> >System Type X86-based PC
>> >Processor x86 Family 15 Model 3 Stepping 4 GenuineIntel ~3400 Mhz
>> >Processor x86 Family 15 Model 3 Stepping 4 GenuineIntel ~3400 Mhz
>> >BIOS Version/Date Intel Corp. CY91510A.86A.0012.2004.0609.1806, 6/9/2004
>> >SMBIOS Version 2.3
>> >
>> >Total Physical Memory 1,024.00 MB
>> >Available Physical Memory 556.54 MB
>> >Total Virtual Memory 2.00 GB
>> >Available Virtual Memory 1.96 GB
>> >Page File Space 2.41 GB
>> >
>> >
>> >
>> >
>> >
>> >
>> >
>> >
>> >
>> >
>> >
>> >
>> >
>> >
>> >
>> >"Todd Bowra [MSFT]" wrote:
>> >
>> >> It appears that your network is operating right on the edge of 
>> >> acceptability
>> >> (due to the drops in throughput to 0), which really makes no sense 
>> >> given
>> >> that it's 100 Mbps wired. Recovery from network congestion works 
>> >> slightly
>> >> different with Live content (vs. buffered content), which would 
>> >> account for
>> >> the two behaviors you see. Something to try:
>> >>
>> >> 1) Download and install the TweakMCE power toy (let me know if you 
>> >> don't
>> >> have this already)
>> >> 2) Launch Media Center on your PC, navigate to More Programs and 
>> >> select
>> >> TweakMCE
>> >> 3) From the main list, choose Extender and then Show Network 
>> >> Congestion
>> >> notification
>> >> 4) Select Do Not Show Notification; click Save and then Exit
>> >> 5) Restart your Media Center and your MCX
>> >> 6) Attempt to play recorded TV again
>> >> 7) If you still see the notification in the upper right warning you of
>> >> network congestion, repeat steps 2-6, but select "Show Notification" 
>> >> in step
>> >> 4
>> >>
>> >> note: this is a workaround only - it doesn't resolve the underlying 
>> >> issue
>> >> note 2: TweakMCE is an unsupported power toy and is not guaranteed to 
>> >> work
>> >>
>> >> -- 
>> >> This posting is provided "AS IS" with no warranties, and confers no 
>> >> rights.
>> >>
>> >>
>> >> "Kraig with a K" <kraig@kraig.kom> wrote in message
>> >> news:%23v$X50SCFHA.392@TK2MSFTNGP14.phx.gbl...
>> >> > Hi Todd,
>> >> >
>> >> > yes it does! ... what could it be?
>> >> >
>> >> > and yes Kraig = Craig :)  Different computers used while posting... 
>> >> > :)
>> >> >
>> >> >
>> >> >
>> >> >
>> >> > "Todd Bowra [MSFT]" <toddbow@online.microsoft.com> wrote in message
>> >> > news:OPblHZMCFHA.1932@TK2MSFTNGP14.phx.gbl...
>> >> > > Quick experiment to try - start a Live TV stream, pause for 5 
>> >> > > minutes,
>> >> and
>> >> > > then watch it (5 minutes behind Live - do not skip forward). Do 
>> >> > > you see
>> >> > > network congestion issues?
>> >> > >
>> >> > > -- 
>> >> > > This posting is provided "AS IS" with no warranties, and confers 
>> >> > > no
>> >> > > rights.
>> >> > >
>> >> > >
>> >> > > "Craig in Montreal" <craigmtl@hotmail.com> wrote in message
>> >> > > news:%23s8658LCFHA.1392@tk2msftngp13.phx.gbl...
>> >> > >> So I just tested mine.
>> >> > >>
>> >> > >> Crossover cable:  same problem
>> >> > >>
>> >> > >> Added second NIC with a D-Link DFW-538TX, disabled other.. tried
>> >> through
>> >> > >> a
>> >> > >> hub and switch:  same problem
>> >> > >>
>> >> > >> So now I'm back to the original problem - eveRy minute or so, I 
>> >> > >> get 5
>> >> > >> seconds of Network Congestion.
>> >> > >>
>> >> > >> There is one thing I didn't mention earlier though: it is only on
>> >> > >> recorded
>> >> > >> TV.  I don't get the same problem on live TV.. so the network may 
>> >> > >> not
>> >> be
>> >> > > the
>> >> > >> issue..
>> >> > >>
>> >> > >> Kraig
>> >> > >>
>> >> > >>
>> >> > >>
>> >> > >>
>> >> > >>
>> >> > >>
>> >> > >> "Todd Bowra [MSFT]" <toddbow@online.microsoft.com> wrote in 
>> >> > >> message
>> >> > >> news:%23Idfw2HCFHA.4008@tk2msftngp13.phx.gbl...
>> >> > >> > Another option that may be easier is to temporarily relocate 
>> >> > >> > the Xbox
>> >> > > near
>> >> > >> > the PC.
>> >> > >> >
>> >> > >> > Regarding the network usage graph - the fact that it drops to 0
>> >> > > indicates
>> >> > >> > that one of three things likely happened:
>> >> > >> > 1) Your PC stopped sending data
>> >> > >> > 2) Your network (router/switch/etc.) stopped relaying data
>> >> > >> > 3) Your Xbox stopped receiving data
>> >> > >> >
>> >> > >> > Based on previous observations, I'm inclined to believe that 
>> >> > >> > item 1
>> >> or
>> >> > >> > 2
>> >> > >> > is
>> >> > >> > at fault. You've mostly eliminated 2 as the source, but using a
>> >> > > cross-over
>> >> > >> > cable will confirm this. This leaves #1 as the likely cause. 
>> >> > >> > Before
>> >> we
>> >> > > go
>> >> > >> > to
>> >> > >> > far down that path, it would be best to eliminate #2. Let us 
>> >> > >> > know how
>> >> > >> > it
>> >> > >> > goes with the cross-over cable and we'll go from there.
>> >> > >> >
>> >> > >> > -- 
>> >> > >> > This posting is provided "AS IS" with no warranties, and 
>> >> > >> > confers no
>> >> > >> > rights.
>> >> > >> >
>> >> > >> >
>> >> > >> > "JW" <anonymous@Nospam.Iam> wrote in message
>> >> > >> > news:u5yJLsGCFHA.612@TK2MSFTNGP09.phx.gbl...
>> >> > >> >> If you have a short x-over cable and a regular cable then just 
>> >> > >> >> get a
>> >> > >> >> cable
>> >> > >> >> extender connector( 2 female connections) at RS it is a much 
>> >> > >> >> more
>> >> > > useful
>> >> > >> >> adapter to have around the house.
>> >> > >> >> "Kraig with a K" <kraig@kraig.kom> wrote in message
>> >> > >> >> news:u8s9WYGCFHA.3416@TK2MSFTNGP09.phx.gbl...
>> >> > >> >> > Hi Todd..
>> >> > >> >> >
>> >> > >> >> >
>> >> > >> >> >> Few questions:
>> >> > >> >> >> - Have you rebooted both your PC and Xbox recently?
>> >> > >> >> >
>> >> > >> >> > Yes, I reboot every couple days - and often shut down the 
>> >> > >> >> > computer
>> >> > >> >> > if
>> >> > > I
>> >> > >> >> > have no scheduled recordings.
>> >> > >> >> >
>> >> > >> >> >
>> >> > >> >> >> - What have you changed/installed/removed on your PC 
>> >> > >> >> >> between the
>> >> > > time
>> >> > >> >> >> that
>> >> > >> >> >> things worked well and when the problem appeared?
>> >> > >> >> >
>> >> > >> >> > I've done nothing, added nothing, installed nothing except 
>> >> > >> >> > Windows
>> >> > >> >> > critical updates.
>> >> > >> >> >
>> >> > >> >> >> - What is your full network topology, including all 
>> >> > >> >> >> routers,
>> >> > > switches,
>> >> > >> >> >> PCs,
>> >> > >> >> >> etc.? What if anything has changed on your network between 
>> >> > >> >> >> the
>> >> time
>> >> > >> > this
>> >> > >> >> >> worked and now?
>> >> > >> >> >
>> >> > >> >> > Nothing has changed.    Topology:  Xbox over Cat5e network 
>> >> > >> >> > cable
>> >> to
>> >> > > my
>> >> > >> >> > usual Linksys WAP54G router. Firmware is the latest.    I've 
>> >> > >> >> > also
>> >> > > tried
>> >> > >> > it
>> >> > >> >> > with a Linksys EG0801W desktop Switch I borrowed from work. 
>> >> > >> >> > DHCP
>> >> > >> >> > is
>> >> > >> >> > disabled, all static IPs.
>> >> > >> >> >
>> >> > >> >> > I also have a Tosiba R100 laptop that connects wirelessly, 
>> >> > >> >> > but the
>> >> > >> > problem
>> >> > >> >> > does not change if the laptop is on or off. I have security
>> >> enabled
>> >> > > and
>> >> > >> > my
>> >> > >> >> > SSID is disabled - nobody is connecting to my wireless 
>> >> > >> >> > router but
>> >> > >> >> > me.
>> >> > >> >> >
>> >> > >> >> >> - Have you tried directly connecting your PC to the Xbox 
>> >> > >> >> >> via a
>> >> > >> > crossover
>> >> > >> >> >> cable, eliminating all of your switches, routers, etc.?
>> >> > >> >> >
>> >> > >> >> >
>> >> > >> >> > I don't have a 10 metre crossover cable I'm afraid, but I'll 
>> >> > >> >> > try
>> >> and
>> >> > >> > hunt
>> >> > >> >> > that down tonight.. (so no, haven't checked this yet).
>> >> > >> >> >
>> >> > >> >> >> - While TV is streaming to your Xbox, open Task Manager and 
>> >> > >> >> >> click
>> >> > >> >> >> on
>> >> > >> > the
>> >> > >> >> >> Networking tab; next select View --> Update Speed --> High. 
>> >> > >> >> >> Let
>> >> > >> >> >> this
>> >> > >> > run
>> >> > >> >> >> until you see the network congestion notification on your 
>> >> > >> >> >> Xbox
>> >> then
>> >> > >> > check
>> >> > >> >> >> the Networking graph - are there any major drops in 
>> >> > >> >> >> throughput
>> >> > >> >> >> (especially
>> >> > >> >> >> if they drop to 0) before you saw the network congestion
>> >> > > notification?
>> >> > >> >> >
>> >> > >> >> > Yes it dropped to zero and then climbed back up to about 15% 
>> >> > >> >> > usage
>> >> > >> >> > where
>> >> > >> >> > it was normal.  Rollercoaster graph.
>> >> > >> >> >
>> >> > >> >> > Thanks..
>> >> > >> >> >
>> >> > >> >> > Kraig
>> >> > >> >> >
>> >> > >> >> >
>> >> > >> >> >
>> >> > >> >> >
>> >> > >> >> >
>> >> > >> >> > "Todd Bowra [MSFT]" <toddbow@online.microsoft.com> wrote in
>> >> message
>> >> > >> >> > news:uIKNB$7BFHA.3528@tk2msftngp13.phx.gbl...
>> >> > >> >> >> The most common cause for this behavior is a buggy driver 
>> >> > >> >> >> for
>> >> your
>> >> > >> >> >> PC's
>> >> > >> >> >> Ethernet card; this doesn't appear to be the cause in your 
>> >> > >> >> >> case
>> >> > > given
>> >> > >> >> >> that
>> >> > >> >> >> this used to work and that you're running the latest 
>> >> > >> >> >> driver. The
>> >> > > next
>> >> > >> >> >> more
>> >> > >> >> >> common cause is firmware issues with switches/routers.
>> >> > >> >> >>
>> >> > >> >> >> Few questions:
>> >> > >> >> >> - Have you rebooted both your PC and Xbox recently?
>> >> > >> >> >> - What have you changed/installed/removed on your PC 
>> >> > >> >> >> between the
>> >> > > time
>> >> > >> >> >> that
>> >> > >> >> >> things worked well and when the problem appeared?
>> >> > >> >> >> - What is your full network topology, including all 
>> >> > >> >> >> routers,
>> >> > > switches,
>> >> > >> >> >> PCs,
>> >> > >> >> >> etc.? What if anything has changed on your network between 
>> >> > >> >> >> the
>> >> time
>> >> > >> > this
>> >> > >> >> >> worked and now?
>> >> > >> >> >> - Have you tried directly connecting your PC to the Xbox 
>> >> > >> >> >> via a
>> >> > >> > crossover
>> >> > >> >> >> cable, eliminating all of your switches, routers, etc.?
>> >> > >> >> >> - While TV is streaming to your Xbox, open Task Manager and 
>> >> > >> >> >> click
>> >> > >> >> >> on
>> >> > >> > the
>> >> > >> >> >> Networking tab; next select View --> Update Speed --> High. 
>> >> > >> >> >> Let
>> >> > >> >> >> this
>> >> > >> > run
>> >> > >> >> >> until you see the network congestion notification on your 
>> >> > >> >> >> Xbox
>> >> then
>> >> > >> > check
>> >> > >> >> >> the Networking graph - are there any major drops in 
>> >> > >> >> >> throughput
>> >> > >> >> >> (especially
>> >> > >> >> >> if they drop to 0) before you saw the network congestion
>> >> > > notification?
>> >> > >> >> >>
>> >> > >> >> >> -- 
>> >> > >> >> >> This posting is provided "AS IS" with no warranties, and 
>> >> > >> >> >> confers
>> >> no
>> >> > >> >> >> rights.
>> >> > >> >> >>
>> >> > >> >> >>
>> >> > >> >> >> "Kraig with a K" <kraig@kraig.kom> wrote in message
>> >> > >> >> >> news:%23xP%23mU6BFHA.2568@TK2MSFTNGP10.phx.gbl...
>> >> > >> >> >>> Hello all,
>> >> > >> >> >>>
>> >> > >> >> >>> My Xbox extender has started to give me network congestion
>> >> errors.
>> >> > >> >> >>> It
>> >> > >> >> >>> was
>> >> > >> >> >>> working flawlessly for a few months, but now I can't get 
>> >> > >> >> >>> rid of
>> >> > > them.
>> >> > >> >> >>>
>> >> > >> >> >>> I have a AMD 64, 1gb RAM, 200gb SATA drive.
>> >> > >> >> >>>
>> >> > >> >> >>> I've changed all the network hardware - I'm using a 
>> >> > >> >> >>> Linksys
>> >> 10/100
>> >> > >> >> >>> switch
>> >> > >> >> >>> now.    I've replaced the network cable from the Xbox to 
>> >> > >> >> >>> the
>> >> > >> >> >>> Switch
>> >> > >> >> >>> which
>> >> > >> >> >> is
>> >> > >> >> >>> about 10 metres away.
>> >> > >> >> >>>
>> >> > >> >> >>> I've defragmented my hard drive.  I've tried disabling the
>> >> > > antivirus
>> >> > >> >> >>> real
>> >> > >> >> >>> time protection (Kaspersky).  I've updated the network 
>> >> > >> >> >>> drivers
>> >> > >> >> >>> (Chaintech
>> >> > >> >> >>> Motherboard on-board Realtek).  There are no additional
>> >> processes
>> >> > >> >> >>> running
>> >> > >> >> >>> and the Extender monitor has zero bars - only one when 
>> >> > >> >> >>> it's
>> >> > > attached
>> >> > >> > and
>> >> > >> >> >>> playing.  The computer is clean - I barely use it only to 
>> >> > >> >> >>> record
>> >> > >> >> >>> TV
>> >> > >> > and
>> >> > >> >> >> burn
>> >> > >> >> >>> files, there has been no major or minor configuration 
>> >> > >> >> >>> change in
>> >> > >> >> >>> months
>> >> > >> >> >>> on
>> >> > >> >> >>> it.
>> >> > >> >> >>>
>> >> > >> >> >>> I installed Network Spy 2.0 to monitor the bandwidth and 
>> >> > >> >> >>> when
>> >> I'm
>> >> > >> >> >>> playing
>> >> > >> >> >>> recorded TV on the Xbox, it never, ever even goes beyond 
>> >> > >> >> >>> 20% of
>> >> > >> >> >>> the
>> >> > >> >> >>> bandwidth available.
>> >> > >> >> >>>
>> >> > >> >> >>> I'm frustrated now, I can't watch TV very well on the 
>> >> > >> >> >>> Xbox -
>> >> every
>> >> > > 5
>> >> > >> >> >> seconds
>> >> > >> >> >>> it'll get congested, then it'll become uncongested for 1 
>> >> > >> >> >>> minute,
>> >> > > then
>> >> > >> >> >>> back
>> >> > >> >> >>> to 5-10 seconds of congestion.. the cycle continues.
>> >> > >> >> >>>
>> >> > >> >> >>> I've even tried reducing the recording quality of the 
>> >> > >> >> >>> shows to
>> >> > > "low"
>> >> > >> >> >>> and
>> >> > >> >> >>> that doesn't solve the problem either.   This has only 
>> >> > >> >> >>> started
>> >> to
>> >> > >> > happen
>> >> > >> >> >> in
>> >> > >> >> >>> the past 2 weeks...  the computer has all the available 
>> >> > >> >> >>> updates
>> >> on
>> >> > >> >> >>> it.
>> >> > >> >> >>>
>> >> > >> >> >>> Xbox Live works perfectly - no network errors.  I've 
>> >> > >> >> >>> hooked my
>> >> > > laptop
>> >> > >> > up
>> >> > >> >> >> to
>> >> > >> >> >>> the network cable as well and there doesn't appear to be 
>> >> > >> >> >>> any
>> >> > > cabling
>> >> > >> >> >>> issues - but then again, I swapped cables with a new one 
>> >> > >> >> >>> to..
>> >> but
>> >> > >> > still
>> >> > >> >> >> have
>> >> > >> >> >>> the same problem.
>> >> > >> >> >>>
>> >> > >> >> >>> Anyone else have any ideas?
>> >> > >> >> >>>
>> >> > >> >> >>> Thank you
>> >> > >> >> >>>
>> >> > >> >> >>> Kraig
>> >> > >> >> >>>
>> >> > >> >> >>>
>> >> > >> >> >>
>> >> > >> >> >>
>> >> > >> >> >
>> >> > >> >> >
>> >> > >> >>
>> >> > >> >>
>> >> > >> >
>> >> > >> >
>> >> > >>
>> >> > >>
>> >> > >
>> >> > >
>> >> >
>> >> >
>> >>
>> >>
>> >>
>>
>> --
>> Barb Bowman
>> Expert Zone Columnist
>> http://www.microsoft.com/windowsxp/expertzone
>> MS-MVP (Windows)
>> 


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