Re: Burning DVDs and Sound
From: Woody U. (WoodyU_at_discussions.microsoft.com)
Date: 01/19/05
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Date: Tue, 18 Jan 2005 19:09:02 -0800
Hi Karen,
Sorry it took me so long to respond; I've been overwhelmed with work lately
and haven't gotten much chance to respond to things online. Regardless, it
sounds to me like your DVD burner might be defective. The fact that a
destructive format did not solve the problem suggests it is a hardware
problem and not a software problem. I'm not sure how computer savvy you are,
but trying the drive in another PC would confirm if there is a problem with
the drive itself.
Did you try burning a disc immediately after the destructive format before
installing any other software? That would be a good test of the hardware
because you would know that there wasn't other software interfering with the
burning process.
You should also see if there are any new firmware updates for the drive. It
is possible that the current firmware you have simply doesn't support the new
media, or that something went wrong during the last firmware update, which
may or may not be repaired by another update.
I don't think I can be much help with convincing HP you've got a defective
burner, but it sounds like that may be what you need to do.
Hope this helps.
"Karen" wrote:
> I just downloaded the lasted nVIDIA decoder and will see if that helps.
>
> "Karen" <woolie1@nocomcast.net> wrote in message
> news:e5BHOZ59EHA.1452@TK2MSFTNGP11.phx.gbl...
> > Thank you so much for taking the time to give me such a detailed reply. I
> > am going to try to answer some of your questions about the problems I am
> > having. First of all, I checked the device manager using your
> > instructions and in the primary link under IDE DMA if available is
> > selected. Device 0 shows transfer mode as some type of DMA but device 1
> > shows "not applicable" under DMA transfer. Hmmmm. Under secondary, both
> > device 0 and device 1 show DMA transfer. Could that be something?
> >
> > I have upgraded the firmware thru HP some time back. The movie files I am
> > trying to burn are on my hard drive, downloaded from my digital camcorder.
> > I am not running programs in the background, except for antivirus, which I
> > believe I had even closed it out during one burn try. All the errors come
> > during the burning process. Rendering and preparing goes without a hitch.
> > I have tried Showbiz (1 successful try to about 4 failed) and I have also
> > tried Sony DVD Architect which did burn one try successfully. I have
> > tried different brands of media - Maxell and Liquid Video. Both have 1
> > success and many failures. I do not get underun errors with the dvd (only
> > trying to burn a cd with musicmatch). The errors I get with the dvd is
> > "unrecognized media" after 2/3 of the disk is burned. It has suggested I
> > try a blank disk or different media. On the two tries that the burn was
> > successful - the quality was just fine when played back on my TV. This is
> > really frustrating and confusing. I have wasted sooooo many dvds, I can't
> > begin to tell you. Makes me not want to try to use the burner anymore, but
> > that is precisely why I bought this machine. Am really thinking of giving
> > this one to my daughter to take to college and getting me a new one. I
> > have been having this problem for 6 months and finally did a destructive
> > format and installed MC 2005 and was hoping that would fix it to no avail.
> > Just can't understand why it would burn 2/3 of the disk and then quit. On
> > music cds - it will show say 17 tracks, but only the first 5 or 6 will
> > play.
> > Thanks again for all your input. If you have any other ideas.....
> >
> > "Woody U." <WoodyU@discussions.microsoft.com> wrote in message
> > news:DB752039-60B6-45F8-A6C4-6DF13F1B307C@microsoft.com...
> >> Karen,
> >>
> >> I've never worked with ShowBiz, but the problem you are having may not be
> >> specific to that program. The 873n is a fairly powerful machine that
> >> should
> >> not (when functioning correctly) run into buffer underrun errors. What
> >> might
> >> cause a buffer underrun is if you have many programs running in the
> >> background while you are burning a CD or DVD. Another possibility is that
> >> DMA
> >> mode somehow got disabled for your hard drive controller. You can check
> >> this
> >> by going to the Control Panel (select "Classic View" if necessary) and
> >> Choose
> >> System, Hardware, Device Manager. Next click the "+" next to IDE
> >> ATA/ATAPI
> >> Controllers. Next double click on both the primary, and then the
> >> secondary
> >> IDE channel and choose advanced settings. Ensure that "DMA if available"
> >> is
> >> selected, and that Current Transfer Mode is some type of DMA. If "DMA if
> >> available" is selected but the Current Transfer Mode is PIO, you will
> >> need to
> >> change this setting in your computer's BIOS. This varies a lot by
> >> manufacturer so I may not be much help there. A third possibility for
> >> buffer
> >> underrun errors is if the files you are burning are stored on a computer
> >> on a
> >> network rather than on the drive of the computer that is burning the
> >> disc.
> >>
> >> You didn't mention what messages you received when burning a DVD failed.
> >> Does the problem occur while the disc is burning, or while ShowBiz is
> >> "compiling" or "rendering"? If it happens during burning, try the things
> >> I
> >> suggested above for buffer underruns. Another possibility especially with
> >> DVDs is defective DVD media. Because of the complexity of a DVD disc, the
> >> quality control of the media must be much higher than with CDs, and sadly
> >> many disc manufacturers fail in this respect. I recommend either Verbatim
> >> DataLifePlus discs, or genuine Ritek/Ridata discs. Poor quality media can
> >> lead to errors during burn. Check www.NewEgg.com for good prices on those
> >> media.
> >>
> >> If the problem happens while compiling or rendering, try reinstalling
> >> ShowBiz. If the movie you are making is based on an MPEG-2 source, like
> >> Recorded TV, or video captured as MPEG-2 from a camcorder, then your
> >> decoder
> >> may be the problem. The latest nVIDIA decoder has given me the most luck
> >> for
> >> use in XP Media Center Edition. You can find a trial version by doing a
> >> Google search for "nVIDIA decoder". You can get the full version for
> >> $20ish
> >> for the basic package.
> >>
> >> Another possibility is that the firmware for your DVD-burner is out of
> >> date.
> >> Check with HP or the manufacturer of the drive (found by looking under
> >> its
> >> properties in the Device Manager) for updated firmware. This is a very
> >> common
> >> cause of burning problems, especially when using poor quality media.
> >>
> >> Hope this helps, and post a reply if you can get me more info about the
> >> errors you are receiving.
> >>
> >> Woody U.
> >>
> >> "Karen" wrote:
> >>
> >>> How do you know which decoder to use and where to get it? I am having
> >>> problems with my dvd burner too. I have an 873n which I did a
> >>> destructive
> >>> format on and installed mc 2005 no problem. Trying to use Showbiz2 to
> >>> burn
> >>> a homemade movie, I get errors after 60% or more is burned. Actually it
> >>> burned correctly 1 out of the 4 times I have tried. I got an underrun
> >>> buffer error while trying to burn a CD, but then another program burned
> >>> it
> >>> fine. Will slowing the write speed fix this? I have an extended
> >>> warranty
> >>> on this machine with Best Buy and have taken it in twice, but they SAY
> >>> nothing is wrong.
> >>> Karen
> >>>
> >>
> >
> >
>
>
>
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