Re: Problems configuring the IR receiver

From: frustrated! (frustrated_at_discussions.microsoft.com)
Date: 12/23/04 

Date: Thu, 23 Dec 2004 03:29:01 -0800

Yes I have tried different ports. I did call support yesterday and insisted
they send me a new IR receiver and remote, which sould get here by next week.

Thanks Terry, I'll keep you posted....Merry Christmas

"Terry Walsh" wrote:

> If the IR receiver is plugged in correctly, and it's not listed in Device
> manager, then it may be a hardware problem.
>
> I take it you've tried a different USB port?
>
> I'd be tempted to take support up on the offer of another IR Receiver before
> a re-install.
>
> Terry
>
>
>
> "frustrated!" <frustrated!@discussions.microsoft.com> wrote in message
> news:057557EA-F6F0-4E55-B853-B74D25BE637B@microsoft.com...
> > Hi:
> >
> > No, I don't see anything like you mention listed and did check all devices
> > and usb controllers, although there are no conflicts. Do you think that
> > if I
> > do a full reinstall and run the wizard before any patches it may work? Or
> > do
> > you think it's hardware related. Support tells me that they would send me
> > another IR receiver and remote if it didn't lit, but as I mentioned, it
> > does... and the computer does recognizes it, except when running the
> > wizard.
> >
> > "Terry Walsh" wrote:
> >
> >> If you go into Device Manager, can you see the remote control device
> >> listed?
> >> From memory, it's called "Microsoft eHome Infrared Tranceiver"
> >>
> >> Terry
> >>
> >>
> >>
> >> "Frustrated!" <Frustrated!@discussions.microsoft.com> wrote in message
> >> news:23676C3A-B08A-4624-B578-97FE921B1A37@microsoft.com...
> >> > My new Media Center 2004 does not recognize the IR receiver as
> >> > installed
> >> > when
> >> > I run the Media Center Wizard in order to configure the remote control.
> >> > As
> >> > you know, I'm missing out on the many features the OS brings. I've
> >> > tried
> >> > setting it unplugging the cable box and plugging the coaxial cable
> >> > directly
> >> > to the computer but I get the same error. Support personnel
> >> > recommended I
> >> > uninstalled SP2 and run the wizard which I did, but got the same error,
> >> > so
> >> > I
> >> > reinstalled SP2 again. The weird part is that it glows the red light
> >> > when
> >> > I
> >> > point the remote and press anmy button to it and if I unplug it from
> >> > the
> >> > USB
> >> > port the computer makes the usual sound. Also it lights up at boot
> >> > time.
> >> >
> >> > Has anybody experienced the same situation...if so, what shoud you
> >> > recommend? It seems to me it has to do with software, not excluding a
> >> > driver...
> >>
> >>
> >>
>
>
>