Re: Problems configuring the IR receiver

Tech-Archive recommends: Repair Windows Errors & Optimize Windows Performance

From: Terry Walsh (nospam_at_nospam.com)
Date: 12/23/04 

Date: Thu, 23 Dec 2004 07:40:07 -0000

If the IR receiver is plugged in correctly, and it's not listed in Device
manager, then it may be a hardware problem.

I take it you've tried a different USB port?

I'd be tempted to take support up on the offer of another IR Receiver before
a re-install.

Terry

"frustrated!" <frustrated!@discussions.microsoft.com> wrote in message
news:057557EA-F6F0-4E55-B853-B74D25BE637B@microsoft.com...
> Hi:
>
> No, I don't see anything like you mention listed and did check all devices
> and usb controllers, although there are no conflicts. Do you think that
> if I
> do a full reinstall and run the wizard before any patches it may work? Or
> do
> you think it's hardware related. Support tells me that they would send me
> another IR receiver and remote if it didn't lit, but as I mentioned, it
> does... and the computer does recognizes it, except when running the
> wizard.
>
> "Terry Walsh" wrote:
>
>> If you go into Device Manager, can you see the remote control device
>> listed?
>> From memory, it's called "Microsoft eHome Infrared Tranceiver"
>>
>> Terry
>>
>>
>>
>> "Frustrated!" <Frustrated!@discussions.microsoft.com> wrote in message
>> news:23676C3A-B08A-4624-B578-97FE921B1A37@microsoft.com...
>> > My new Media Center 2004 does not recognize the IR receiver as
>> > installed
>> > when
>> > I run the Media Center Wizard in order to configure the remote control.
>> > As
>> > you know, I'm missing out on the many features the OS brings. I've
>> > tried
>> > setting it unplugging the cable box and plugging the coaxial cable
>> > directly
>> > to the computer but I get the same error. Support personnel
>> > recommended I
>> > uninstalled SP2 and run the wizard which I did, but got the same error,
>> > so
>> > I
>> > reinstalled SP2 again. The weird part is that it glows the red light
>> > when
>> > I
>> > point the remote and press anmy button to it and if I unplug it from
>> > the
>> > USB
>> > port the computer makes the usual sound. Also it lights up at boot
>> > time.
>> >
>> > Has anybody experienced the same situation...if so, what shoud you
>> > recommend? It seems to me it has to do with software, not excluding a
>> > driver...
>>
>>
>>

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