Re: 2004 to 2005 upgrade video problem

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Date: Thu, 25 Nov 2004 13:25:03 -0800

Bill,

I have exactly the same problem!!!

I tried talking to HP technical support last night and they were totally
useless. They first asked me to pay them $40.00 since my computer is out of
warranty. They also denied that this problem might be fairly generic and
claimed that they had heard nothing about any other users having issues when
installing the upgrade. Seems like HP should get their technical support
people to monitor this site.

I went and did a system restore using the HP install disk to get my system
back to normal, but I'm going to need to reinstall to get the MCE 2005
upgrade again.

I'm trying to understand exactly what you did to fix the problem. I tried
getting the latest driver from the NVidia Web site. That didn't work. I then
tried the latest version of the NVidia driver from MSoft. That didn't work
either.

What did you end up doing to fix this problem?

Bruce T

"Bill D" wrote:

> Peter,
>
> THAT WAS IT!!! The HP MCE 2005 disk automatically updated to the most curent
> version of the driver from the Nvidia site. I'll try downgrading and
> reinstalling it maybe.
>
> I got my upgrade and my xbox media extender in the mail yesterday.
>
> The xbox part worked beautifully. Had a freind over and it blew him away!
>
> Can't play my home movies yet, looks like a codec problem.....but watching
> those on the main projection TV is probobly painful enough for relatives
> anyway.
>
> That and during the 2005 install, I noticed that HP had a script to disable
> my caller ID. My wife loved that part!!!!! I had already upgraded the modem
> to support it and it has worked beautifully for over a year.
>
> Thank you, thank you, thank you.
>
> Bill
>
> "Peter Near [MCE MVP]" wrote:
>
> > Never heard of this problem with the nVidia card, but certainly with the
> > ATI cards. For ATI, it was fixed in a driver revision. Until that came
> > out, the workaround was to go into MCE's "configure your display" wizard
> > and select something other than "TV connected via SVideo" for the
> > connection. That setting seemed to do some nasty things with the old
> > ATI driver (but wonderful things with a good driver).
> >
> > Pete
> >
> > Bill D wrote:
> > > I just upgraded from 2004 to 2005 on my HP 876x media center PC with a nvidia
> > > 5200 and the screen goes blank when media center launchs.
> > >
> > > If I bring up the start menu, then I can see the media enter screen. But if
> > > I click on media center the screen goes black again. After several tries I
> > > can get the media center applet to a window and then the display works. As
> > > soon as media center goes full screen, I get a black screen with a big mouse
> > > pointer, like media center switchs to an unsupported solution.
> > >
> > > I have the HP PC hooked up by S Video to a rear projection TV.
> > >
> > > Any ideas?
> > >
> > > Bill
> >

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• In reply to: Bill D: "Re: 2004 to 2005 upgrade video problem"
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