Re: MCE2005 Upgrade on (HP) Laptops

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From: paulD (paulD_at_discussions.microsoft.com)
Date: 11/24/04 

Date: Tue, 23 Nov 2004 19:15:02 -0800

Any news from HP? I think MSFT should put some pressure on HP to make sure
HP Laptop users get the upgrade they deserve. I spoke with HP amd filled
out the form on the Microsoft Website. What HP will not tell you is the
Nvidia card they packaged with the zd7000 series 6 months ago(5600 series)
does not support HDTV signals and does not have a DVI out. This would also
mean a PVR swap since I do not beielve it is capable of handling HD format
either.
I Paid over 3 K for my PC and think that if HW upgrades are necessary HP
should offer them at a cost wihtin reason but we should not be denied the
upgrade as a result of an engineering oversight. Who can I escalate
internally to MSFT or HP. I am not going away easily and would like a
reasonable business answer, other than you mister consumer are stupid and we
will not offer this upgrade. Please go buy another one of our products
STEP UP TO THE PLATE!!!!
Paul

"Peter Near [MCE MVP]" wrote:

> I would recommend that you fill in the form at the following site:
> http://www.microsoft.com/windowsxp/mediacenter/upgrade/default.mspx
>
> The more people that fill in this form, the more likely that MS will be
> able to persuade their OEM partners to provide the upgrade.
>
> Pete
>
> Mike Gora wrote:
> > I just got a new HP laptop with MCE2004 and am surprised that although HP
> > offers a MCE2005 upgrade for many systems, it does not offer one for the
> > ZD7000 laptop with MCE2004. I can't get a reason for this from HP. Does
> > anyone know of a problem here? Should I return the laptop and wait for the
> > next version?
>

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