Re: Gateway Upgrade Policy for MCE 2005
From: Jeff (Jeff_at_discussions.microsoft.com)
Date: 11/12/04
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Date: Fri, 12 Nov 2004 08:29:05 -0800
I'd love to buy the upgrade at HP. I CAN'T. That is the whole point of
this.....I HAVE TO GO TO THE OEM WHERE I BOUGHT THE PC.
I am not dumping a $2,200 PC I bought 12 months ago to go to HP and buy a
new one.......
If I could go to HP and get the upgrade I would in a heartbeat. (And it goes
without saying that I will never buy anything else from Gateway)
"Jack" wrote:
> you could choose to shop at HP instead of Gateway...
>
> "Jeff" wrote:
>
> > see inline
> >
> > "Lonewolf" wrote:
> >
> > > My two cent's worth:
> > >
> > > First, I don't think MS should be muscling resellers to do anything, they've
> > > already been spanked for that.
> > I am not asking MS to bully OEMs, I am asking them to make the MCE OS
> > available retail just like WIN XP is.......I am asking the to stop the
> > monopoly that OEMs have on MCE
> > >
> > > Second, Gateway has the right to make support decisions based not only on
> > > what's good for their customers, but what's good for their business. They
> > > alone are responsible for their decisions and if it gains or loses customers
> > > for them, they can cheer or cry about it.
> > You are right, it is Gateway's choice, However due to the MSFT OEM only
> > model, I can't take my business elsewhere, Gateway is the ONLY place I can
> > get my upgrade. this is the issue
> > > Third, If you upgrade and have problems, who's at fault? Not MS, not
> > > Gateway, so it must be that other company, right? Surely it won't be your
> > > fault for not listening to the stake holders opinions.
> > It is no different than if I walk into CompUSA and buy Win Xp pro and try to
> > put it on a 66Mhz 386.........It is my fault. I do not understand how they
> > can sell XP RO retail, yet say MCE is soooo different....the concept is the
> > same....If i buy software and don't follow min specs, it is at my risk. This
> > philosophy works for all their other OS/software, why not MCE.
> > > Fourth, As consumers we've accepted this type of treatment in all areas so
> > > who's really to blame? If this was an issue people were concerned about
> > > they'd hold their $$$ until they're presented with something acceptable, so
> > > shame on us
> > Once again, I'd love to take my business elsewhere, the problem is I can't
> > >
> > >
> > >
> > >
> > >
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