Re: Gateway Upgrade Policy for MCE 2005

From: Jack (Jack_at_discussions.microsoft.com)
Date: 11/12/04 

Date: Thu, 11 Nov 2004 23:11:24 -0800

you could choose to shop at HP instead of Gateway...

"Jeff" wrote:

> see inline
>
> "Lonewolf" wrote:
>
> > My two cent's worth:
> >
> > First, I don't think MS should be muscling resellers to do anything, they've
> > already been spanked for that.
> I am not asking MS to bully OEMs, I am asking them to make the MCE OS
> available retail just like WIN XP is.......I am asking the to stop the
> monopoly that OEMs have on MCE
> >
> > Second, Gateway has the right to make support decisions based not only on
> > what's good for their customers, but what's good for their business. They
> > alone are responsible for their decisions and if it gains or loses customers
> > for them, they can cheer or cry about it.
> You are right, it is Gateway's choice, However due to the MSFT OEM only
> model, I can't take my business elsewhere, Gateway is the ONLY place I can
> get my upgrade. this is the issue
> > Third, If you upgrade and have problems, who's at fault? Not MS, not
> > Gateway, so it must be that other company, right? Surely it won't be your
> > fault for not listening to the stake holders opinions.
> It is no different than if I walk into CompUSA and buy Win Xp pro and try to
> put it on a 66Mhz 386.........It is my fault. I do not understand how they
> can sell XP RO retail, yet say MCE is soooo different....the concept is the
> same....If i buy software and don't follow min specs, it is at my risk. This
> philosophy works for all their other OS/software, why not MCE.
> > Fourth, As consumers we've accepted this type of treatment in all areas so
> > who's really to blame? If this was an issue people were concerned about
> > they'd hold their $$$ until they're presented with something acceptable, so
> > shame on us
> Once again, I'd love to take my business elsewhere, the problem is I can't
> >
> >
> >
> >
> >

Relevant Pages

  • Re: Gateway Upgrade Policy for MCE 2005
    ... I am not asking MS to bully OEMs, I am asking them to make the MCE OS ... Gateway has the right to make support decisions based not only on ... > what's good for their customers, but what's good for their business. ...
    (microsoft.public.windows.mediacenter)
  • Re: Gateway Upgrade Policy for MCE 2005
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    ... "Reputable, customer-service aware OEMs, like MPC, and Gateway, do provide a full OEM installation CD, that does permit custom installations and repairs." ... Gateway appears to realize that treating customers better than other comapnies do may garner them repeat business. ... But no one is "turning a blind eye" to the business practices of the OEMs. ... How many of us have said that we will not do business with such companies, nor will we advice our friends, acquaintances, and customers to do so. ...
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