Re: blue screen of death please help me:(

Tech-Archive recommends: Speed Up your PC by fixing your registry

From: Nicole (Nicole_at_discussions.microsoft.com)
Date: 11/10/04 

Date: Tue, 9 Nov 2004 18:44:02 -0800

Hi:)

Luis I wanted to just tysm for all your help with my situation. Its been so
greatly appreciated. I spoke to Dell today and learned something invaluable.
Mention the word "Better Business Bureau" and you get yourself a brand
spankin new computer no questions asked! hahahah! Its on its way and will be
here in 5 days:)) Tysm again:)
Nicole

"Luis A. Burgos" wrote:

> Nicole,
>
> Service Packs, like Microsoft Calls it, or service release in other vendor's
> parlance, are fixes an improvements that software manufacturers release to
> address outstanding issues with their products.
>
> Microsoft -like most software manufacturers- tests their products under a
> variety -yet finite number- of scenarios to make sure the product is mostly
> bug free and will work consistently stable under most conditions, however,
> after the product hits the market and users start stressing it, many defects
> show up. Microsoft usually adress important defects via what they call "hot
> fixes", that is, a small patch that solves a specific well known issue. All
> defects, however, are continued to be researched and tested. At certain
> point in time, they batch all those fixes, add new stuff, perhaps enhances
> functionality, or newer technologies that have matured after the product was
> first release, security improvement etc, in what MSFT calls "Service Pack".
>
> Installing the latest service pack is always advisable, as it fixes many
> outstanding issues and in most cases, new functionality is added. Windows XP
> SP2 for example, in addition to fixing a number of defects, also tighten
> security, has a much better firewall, etc.
>
> I'd would suggest installing SP2. You mention you had a DELL 4600C. I do
> have one with MC 2004 installed and I have applied SP2 without a single
> problem.
>
> I'd suggest you follow my previous post, and if after a clean installation
> you still get BSOD, then like Dana mentioned, call DELL and ask them for a
> new MB.
>
> Regards,
>
> Luis
>
>
>
> "Nicole" <Nicole@discussions.microsoft.com> wrote in message
> news:C889DF88-CEB0-498D-9851-3C02B09B4A20@microsoft.com...
> > Wow guys thank you so much. I am going to try what you said but I am
> waiting
> > for Dell to call me back and actually read these posts to them. Another
> thing
> > I wanted to ask. After posting here last night I researched for hours
> trying
> > to find out what it could be causing my problem. It was difficult being
> that
> > I dont know to much about computers but, could this have something to do
> with
> > me downloading Microsofts Service Pack 1? I did not download SP2 because
> > people told me to stay away from it because its a bit too "glitchy" at the
> > moment. I found some interesting information that led me to believe SP1
> might
> > be my problem here. And, I might add, all these problems did start
> happening
> > after I dl SP1. What I found to lead me to believe it is this article.
> > http://computercops.biz/article990.html
> > I dont even know what SP1 is for, lol, I just dl it because microsoft
> tells
> > me I have to. (i know i know i shouldnt jump off that bridge either
> right?
> > lol). Question is, could it be the SP1 doing this, and if so, how bad so I
> > really need SP1, could I uninstall it and live without it if this is the
> > problem?
> > Thanks again everyone, Ill keep you up to date on everything:)
> > Nicole
> >
> > "Dana Cline - MVP" wrote:
> >
> > > If what Luis said doesn't help, I'd tell Dell you want a new
> motherboard.
> > >
> > > For what it's worth, Yahoo Messenger is considered by some to be
> spyware...
> > >
> > > Dana Cline - MVP
> > >
> > > "Nicole" <Nicole@discussions.microsoft.com> wrote in message
> > > news:9C24231D-7C3F-4EFC-B4D2-7EDF3EA4D3A9@microsoft.com...
> > > > HI everyone
> > > >
> > > > I dont know where to start to make this short as possible. Basically,
> Ive
> > > > had my dell dimension 4600c for about 5months.It's the XP media center
> > > > edition with 512 MB of ram. Got the bsod, noone could fix it, hard
> drive
> > > > crashed 4 days ago, no idea if that has anything to do with it. Dell
> > > brought
> > > > me a new HD, had to reinstall everything, next day I kept getting a
> > > microsoft
> > > > error saying "there is a hardware failure in your CPU", called dell,
> they
> > > > blamed it on a virus even though i scanned and nothing was there and i
> had
> > > > norton internet security 2004 on it. They made me go out and spend
> money
> > > to
> > > > buy the 2005 version, spent 6 hours on the phone with them, they made
> me
> > > > uninstall everything again, reinstall the OS and all the drivers along
> > > with
> > > > the Norton 2005 version. Now my computer (this hard drive is 2 days
> old as
> > > we
> > > > speak), reboots itself, and ive gotten the bsod with the old dumping
> of
> > > > physical memory. The code it gives me is: STOP: OXOOOOOO8E
> (OXCOOOOOO5,
> > > > OX80583873, OXF898970C, OXOOOOOOOO). I have been on the phone with
> dell
> > > for
> > > > at least 20-25 hours in the last 4 days about this. I have adware, its
> > > found
> > > > nothing, Ive scanned for viruses' with my norton and with Mcafee
> Stinger,
> > > > both found nothing. I have yahoo messenger and The Sims Online
> downloaded
> > > on
> > > > this computer if that has anything to do with it, not sure. I am a
> > > computer
> > > > dummy lol, can anyone help me in the simplest terms before the bsod
> kills
> > > me?
> > > > tysssssm
> > > >
> > > > Nicole
> > > >
> > >
> > >
> > >
>
>
>

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