Re: blue screen of death please help me:(
From: Luis A. Burgos (luis_at_hasnopublicaddress.com)
Date: 11/09/04
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Date: Tue, 9 Nov 2004 15:29:13 -0500
Nicole,
Service Packs, like Microsoft Calls it, or service release in other vendor's
parlance, are fixes an improvements that software manufacturers release to
address outstanding issues with their products.
Microsoft -like most software manufacturers- tests their products under a
variety -yet finite number- of scenarios to make sure the product is mostly
bug free and will work consistently stable under most conditions, however,
after the product hits the market and users start stressing it, many defects
show up. Microsoft usually adress important defects via what they call "hot
fixes", that is, a small patch that solves a specific well known issue. All
defects, however, are continued to be researched and tested. At certain
point in time, they batch all those fixes, add new stuff, perhaps enhances
functionality, or newer technologies that have matured after the product was
first release, security improvement etc, in what MSFT calls "Service Pack".
Installing the latest service pack is always advisable, as it fixes many
outstanding issues and in most cases, new functionality is added. Windows XP
SP2 for example, in addition to fixing a number of defects, also tighten
security, has a much better firewall, etc.
I'd would suggest installing SP2. You mention you had a DELL 4600C. I do
have one with MC 2004 installed and I have applied SP2 without a single
problem.
I'd suggest you follow my previous post, and if after a clean installation
you still get BSOD, then like Dana mentioned, call DELL and ask them for a
new MB.
Regards,
Luis
"Nicole" <Nicole@discussions.microsoft.com> wrote in message
news:C889DF88-CEB0-498D-9851-3C02B09B4A20@microsoft.com...
> Wow guys thank you so much. I am going to try what you said but I am
waiting
> for Dell to call me back and actually read these posts to them. Another
thing
> I wanted to ask. After posting here last night I researched for hours
trying
> to find out what it could be causing my problem. It was difficult being
that
> I dont know to much about computers but, could this have something to do
with
> me downloading Microsofts Service Pack 1? I did not download SP2 because
> people told me to stay away from it because its a bit too "glitchy" at the
> moment. I found some interesting information that led me to believe SP1
might
> be my problem here. And, I might add, all these problems did start
happening
> after I dl SP1. What I found to lead me to believe it is this article.
> http://computercops.biz/article990.html
> I dont even know what SP1 is for, lol, I just dl it because microsoft
tells
> me I have to. (i know i know i shouldnt jump off that bridge either
right?
> lol). Question is, could it be the SP1 doing this, and if so, how bad so I
> really need SP1, could I uninstall it and live without it if this is the
> problem?
> Thanks again everyone, Ill keep you up to date on everything:)
> Nicole
>
> "Dana Cline - MVP" wrote:
>
> > If what Luis said doesn't help, I'd tell Dell you want a new
motherboard.
> >
> > For what it's worth, Yahoo Messenger is considered by some to be
spyware...
> >
> > Dana Cline - MVP
> >
> > "Nicole" <Nicole@discussions.microsoft.com> wrote in message
> > news:9C24231D-7C3F-4EFC-B4D2-7EDF3EA4D3A9@microsoft.com...
> > > HI everyone
> > >
> > > I dont know where to start to make this short as possible. Basically,
Ive
> > > had my dell dimension 4600c for about 5months.It's the XP media center
> > > edition with 512 MB of ram. Got the bsod, noone could fix it, hard
drive
> > > crashed 4 days ago, no idea if that has anything to do with it. Dell
> > brought
> > > me a new HD, had to reinstall everything, next day I kept getting a
> > microsoft
> > > error saying "there is a hardware failure in your CPU", called dell,
they
> > > blamed it on a virus even though i scanned and nothing was there and i
had
> > > norton internet security 2004 on it. They made me go out and spend
money
> > to
> > > buy the 2005 version, spent 6 hours on the phone with them, they made
me
> > > uninstall everything again, reinstall the OS and all the drivers along
> > with
> > > the Norton 2005 version. Now my computer (this hard drive is 2 days
old as
> > we
> > > speak), reboots itself, and ive gotten the bsod with the old dumping
of
> > > physical memory. The code it gives me is: STOP: OXOOOOOO8E
(OXCOOOOOO5,
> > > OX80583873, OXF898970C, OXOOOOOOOO). I have been on the phone with
dell
> > for
> > > at least 20-25 hours in the last 4 days about this. I have adware, its
> > found
> > > nothing, Ive scanned for viruses' with my norton and with Mcafee
Stinger,
> > > both found nothing. I have yahoo messenger and The Sims Online
downloaded
> > on
> > > this computer if that has anything to do with it, not sure. I am a
> > computer
> > > dummy lol, can anyone help me in the simplest terms before the bsod
kills
> > me?
> > > tysssssm
> > >
> > > Nicole
> > >
> >
> >
> >
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