Re: POLL: SP2 - My Music issue; Respond only if you have experienc

From: Lonewolf (gpeaslee_at_hotmail.com)
Date: 09/26/04 

Date: Sun, 26 Sep 2004 06:00:25 -0500

When you ran the HP patch, was your OS at SP1? I think that was mentioned at
one point.

"Wayne N." <Wayne N.@discussions.microsoft.com> wrote in message
news:EC8EF606-8B9B-448B-9EBF-B908074FF50E@microsoft.com...
>I have an Hp 873n with all the problems that have been mentioned with my
> music. I have installed the sp2 from the windows update site after
> downloading all of the hp suggested updates. My music dosn't work. I
> have
> restored my computer, my music works fine again. I have installed sp2
> about
> four times now with the same result. I ordered a cd from micorsoft,
> loaded
> it, still have the same problems with my music. I unistalled the sp2 this
> time from add remove programs, (that was a mistake!) couldn't even open
> MCE.
> I restored computer again----all works fine again. I have been working on
> this for a while---- I guess that I will have to wait until a fix for this
> problem comes out. I believe that there are a lot more of us out there
> that
> you just haven't heard from yet. HP nor Microsoft doesn't have a clue as
> to
> why this is happening. I have one of the first MCE when it came out in
> October 2002---Could this have something to do with it?
>
> "Michel Bordeleau [MVP]" wrote:
>
>> Hi.
>>
>> Courtesy of RegSnap and Virtual PC 2004... I compare snapshots before
>> and
>> after the installation of the HP Registry Patch with the following
>> results:
>>
>> Modified keys
>> HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\kmixer\Enum\Count
>> New: DWORD: 1 (0x1)
>> Old: DWORD: 0 (0)
>>
>> HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\kmixer\Enum\NextInstance
>> New: DWORD: 1 (0x1)
>> Old: DWORD: 0 (0)
>>
>> HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\kmixer\Enum\Count
>> New: DWORD: 1 (0x1)
>> Old: DWORD: 0 (0)
>>
>> HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\kmixer\Enum\NextInstance
>> New: DWORD: 1 (0x1)
>> Old: DWORD: 0 (0)
>>
>> New keys
>> HKEY_CURRENT_USER\Software\Microsoft\MediaPlayer\Preferences\CDRecordPath
>> Value: String: "%userprofile%\My Documents\My Music"
>>
>> HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Media
>> Center\Service\Connection\
>>
>> HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Media
>> Center\Service\Connection\PreventAutoConnect
>> Value: String: "1"
>>
>> HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Media
>> Center\Service\UseTelephony
>> Value: DWORD: 0 (0)
>>
>> HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\kmixer\Enum\0
>> Value: String:
>> "SW\{b7eafdc0-a680-11d0-96d8-00aa0051e51d}\{9B365890-165F-11D0-A195-0020AFD156E4}"
>>
>> HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\kmixer\Enum\0
>> Value: String:
>> "SW\{b7eafdc0-a680-11d0-96d8-00aa0051e51d}\{9B365890-165F-11D0-A195-0020AFD156E4}"
>>
>> From what I can gather kmixer (Kernel Mixer) is used for mixing of audio
>> output.
>>
>> If I were to try and fix the My Music problems without using the HP
>> Patch, I
>> would probably first try the CDRecordPath registry setting. The
>> Telephony
>> registry changes I preseme are not related.
>>
>> --
>>
>> Michel Bordeleau
>> MS-MVP - Windows XP Media Center Edition
>> (remove google from email address to email me)
>>
>>
>>
>> "Lonewolf" <gpeaslee@hotmail.com> wrote in message
>> news:OIRBWmpoEHA.2948@TK2MSFTNGP11.phx.gbl...
>> > Add the Gateway to the list that Installed the HP fix and then SP2;
>> > works.
>> >
>> > It sure would be nice to know what that patch does.
>> >
>> > "Michel Bordeleau [MVP]" <Michel.mcemvp@googlemail.com> wrote in
>> > message
>> > news:eeFl8FnoEHA.2684@TK2MSFTNGP11.phx.gbl...
>> >> Not as many responses to this as I would have hoped... so far I have
>> >> the
>> >> following stats:
>> >>
>> >> System - fix
>> >> ---------------
>> >> 1x Gateway 610XL - no fix; uninstall SP2
>> >> 1x ViewSonic M2100 - no fix; uninstall SP2
>> >> 1x Dell 8300 - Install HP registry fix and then SP2; works
>> >> 1x HP 853n - Install HP registry fix and then SP2; works
>> >> 1x HP 873n - Install HP registry fix and then SP2; works
>> >>
>> >> In other threads in this newsgroup, there are of course countless
>> >> trouble
>> >> free SP2 upgrades for all systems as well.
>> >>
>> >> I would love to have more info to really be able to troubleshoot
>> >> this...
>> >> for now the only fix to the My Music problem seems to be the HP
>> >> registry
>> >> fix... anyone care to look into what this patch does?
>> >>
>> >> --
>> >>
>> >> Michel Bordeleau
>> >> MS-MVP - Windows XP Media Center Edition
>> >> (remove google from email address to email me)
>> >>
>> >>
>> >>
>> >> "Michel Bordeleau [MVP]" <Michel.mcemvp@googlemail.com> wrote in
>> >> message
>> >> news:uvbmziknEHA.3988@tk2msftngp13.phx.gbl...
>> >>> I'm trying to figure out which OEM and models have run into problems
>> >>> with My Music not working after applying SP2. Please respond to this
>> >>> thread with your PC make and model ONLY if you have experienced this
>> >>> problem. If you have fixed the problem, also post your solution.
>> >>>
>> >>> I'm hoping to gather some statistics and facts about this issue so I
>> >>> can
>> >>> forward it to Microsoft to see if we can fix this issue.
>> >>> ----
>> >>> Response form
>> >>>
>> >>> Manufacturer:
>> >>> Model:
>> >>> Method of applying SP2 (Windows Update, manual download, CD):
>> >>> Resolution to problem (if any):
>> >>> ----
>> >>>
>> >>> Thanks all.
>> >>>
>> >>> --
>> >>>
>> >>> Michel Bordeleau
>> >>> MS-MVP - Windows XP Media Center Edition
>> >>> (remove google from email address to email me)
>> >>>
>> >>>
>> >>
>> >>
>> >
>> >
>>
>>
>>

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